Sleep Dreams Online Avis 

136
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Easy ordering process and quick delivery, excellent nasal strips. They are much better than what you buy in the supermarket, they do not hurt my nose and have strong adhesion. Very happy with this com... Voir plus

Noté 5 sur 5 étoiles

Great product. I live in a studio on a busy street, with lots of other people in the complex so it helps with loud upstairs neighbours and their footsteps. I can now sleep peacefully without tra... Voir plus

Noté 4 sur 5 étoiles

Great quality product at a fair price point. Unlike other options that are either very low quality or very expensive. Sleep Dreams can sleep easy knowing they have more happy customers here. I'd r... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

The product is the first time I have tried to beat the sleep noise on planes through music and it really didn't occur to me how ineffective it would be. I am writing this on flight having given up try... Voir plus

À propos de l'entreprise

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 671029566

  1. Fournisseur de produits de beauté
  2. aussi dans
  3. Boutique d'accessoires de mode
  4. Clinique du sommeil
  5. Magasin de chapeaux et couvre-chefs
  6. Magasin de produits capillaires

Écrit par l'entreprise

Sleep Dreams exists for the quiet space between day and night. We’re an Australian-based sleep-wellness brand, curating thoughtful essentials for anyone who wants their evenings to feel calmer, cooler and more intentional. Not quick fixes. Not gimmicks. Just well-designed tools that help the night soften. Our most loved pieces include our Deluxe Sleep Headphones, Silkett silk hair bonnets and cooling migraine caps — each created to support a different part of the wind-down ritual. From settling sound and darkness, to protecting hair overnight, to easing the heaviness of headache and tension. We believe sleep is deeply personal. That’s why our products are designed to be mixed, matched and layered into a routine that works for how you actually rest — whether you’re a side sleeper, a light sleeper, a migraine sufferer or simply someone craving a quieter night. As we grow, we continue to listen closely, refine what works and develop new pieces alongside our community. If there’s something missing from your evenings, we’d love to hear about it. Because tonight still matters. Sleep Dreams is an independent brand and is not affiliated with DreamsSleep or any similarly named businesses. Please check you are reviewing our well loved business before reviewing.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

136 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 40 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,2

Tous les avis

(136)

33 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Exactly as described, fast shipping

Exactly as described, fast shipping. I am yet to try them as they are a gift.

31 octobre 2023
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Réponse de Sleep Dreams Online

Thanks for your feedback! We're glad to hear that everything arrived quickly and as described. We hope the gift recipient loves them just as much when they get a chance to try them out.

Noté 1 sur 5 étoiles

The hair bonnet that I bought did not…

The hair bonnet that I bought did not prevent my hair from going frizzy and my curls were a mess. I wasn't happy with this product.

29 octobre 2023
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Réponse de Sleep Dreams Online

Thank you for sharing your experience with our hair bonnet. We're genuinely sorry to hear that it didn't meet your expectations in preventing frizz and maintaining your curls.

We appreciate your feedback as it helps us improve. To ensure the best results, it's crucial to follow the usage instructions carefully. Based on the guidelines you've provided, here are a few additional tips that might enhance your experience:

Hair Preparation: Make sure your hair is not only dry but also detangled before using the bonnet. This helps in reducing frizz.

Correct Placement: When tipping your head upside down and securing the bonnet, ensure that it covers all your hair without any strands sticking out, as this could lead to frizz.

Adjusting the Cap: After tucking your hair into the bonnet, gently pat down any bumps or loose areas to ensure your hair lays flat and snug inside the cap.

We are committed to your satisfaction and would love the opportunity to make this right. If you've followed these steps and are still experiencing issues, please contact our customer service team.

Noté 5 sur 5 étoiles

The sleep headband really does work!!

The customer service from Hannah was second to none!!! Their music headband product is sensational and it truly does work!!! I was one who hated my eyes covered but after trying this OMG the best!!! I use it every single night. I actually bought 2.

29 octobre 2023
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Réponse de Sleep Dreams Online

Absolutely thrilled to hear about your fantastic experience with Hannah's customer service – it's wonderful to know our team's efforts shine through! We're over the moon that the music headband has been a game-changer for you, helping to enhance your nightly routine. It's especially rewarding to learn it's won over someone who wasn't keen on eye coverings before. Your vote of confidence, shown by purchasing a second one, means the world to us. Thank you for your glowing review and for making us a part of your sleep journey!

Noté 5 sur 5 étoiles

Very happy here.

Product arrived on time and as advertised. Very comfortable to wear and well designed ie the buttons are easy to find at night and the charging apparatus can be easily kept with the unit.

5 octobre 2023
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Réponse de Sleep Dreams Online

We're delighted to hear that your product arrived promptly and met all your expectations! Comfort and intuitive design are priorities for us, so it's great to know you find the headband easy to wear and the controls conveniently accessible at night. Thank you for sharing your positive feedback – it's a joy to know we're hitting the mark on design and functionality!

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery, product exactly as described. The sound from the speakers is great. I’ve only used it twice so still getting comfortable wearing a mask to sleep.

5 octobre 2023
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Réponse de Sleep Dreams Online

We're thrilled to hear about the swift delivery and that the product matches up to your expectations. It's fantastic that the sound quality has hit the right note for you. Adjusting to a new sleep accessory like a mask can take a little time, so it's great to know you're on the journey to getting comfortable with it. Thank you for taking the time to leave a review, and we're confident that with each use, it'll feel like a natural part of your sleep routine!

Noté 5 sur 5 étoiles

Impressive Service.

Very impressed with the after sales service.

I have received Wireless musical sleep eye mask and very happy with the purchase. Initially the order was lost in the mail and after contacting Lucy at Sleep Dreams another order was sent via express mail.

Again very impressed.

Thankyou Sleep-Dreams

17 octobre 2023
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Réponse de Sleep Dreams Online

Hi Adam, thank you so much for this kind review. We're sorry the first order went missing in the post, but we're really glad we could get a replacement out to you quickly and that you were happy with how it was handled. Sleep well! Warmly, The Sleep Dreams Team

Noté 5 sur 5 étoiles

Great service

Works great. Fantastic service

2 octobre 2023
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Réponse de Sleep Dreams Online

So pleased to hear that you're enjoying the service and that everything is working great for you! Thank you for your succinct and positive feedback; it's truly appreciated.

Noté 4 sur 5 étoiles

I bought the musical eye mask

I bought the musical eye mask - it was amazing so I ordered the pillow later.

26 septembre 2023
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Réponse de Sleep Dreams Online

It's fantastic to hear that the sleep headphones made such a great impression on you! We're thrilled that you loved it enough to come back for the pillow. Thank you for your continued trust in our products – we can't wait for you to experience the same level of enjoyment with your new purchase!

Noté 5 sur 5 étoiles

Fantastic customer service

Fantastic customer service! A few delivery issues (no fault of Sleep Dreams) but they went above and beyond to help. Outstanding communication. My daughter adores her Pear night light. Thank you!

2 septembre 2023
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Réponse de Sleep Dreams Online

Thank you for your generous review! We're thrilled to hear that you had a positive experience with our customer service. We're glad we could resolve the issue promptly and meet your expectations. It's wonderful to hear that your daughter adores her Pear night light, it's one of our favourites too.

Noté 5 sur 5 étoiles

Super fast shipping and good product

I ordered the musical sleep mask and it arrived incredibly quickly. It works well and is comfortable. Thank you so much for the great service.

5 septembre 2023
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Réponse de Sleep Dreams Online

Thank you, Jennifer, for taking the time to share your valuable feedback. Your words are particularly meaningful to us, especially in relation to our service. We understand that sleep deprivation can make even the simplest tasks seem difficult, which is why we aim to exceed expectations in helping our customers find effective sleep solutions.

Noté 5 sur 5 étoiles

It's a great mask

It's a great mask, works perfectly and is comfortable as a side sleeper

5 septembre 2023
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Réponse de Sleep Dreams Online

Thank you Jess for taking time out to give us feedback. We are thrilled you love the sleep headphones and most importantly they are helping you sleep.

Noté 5 sur 5 étoiles

Silicone Ear Plugs

Transformed my nights completely! The silicone earplugs fit like a dream and block out noise perfectly. The sleep headphones are comfy and deliver smooth sound. A must-have for anyone serious about quality sleep!

30 août 2023
Avis spontané
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Réponse de Sleep Dreams Online

Hi Sarah, thank you so much for taking the time to share your experience with our silicone earplugs and sleep headphones! We're thrilled to hear that they have transformed your nights and helped you achieve quality sleep. Your feedback is invaluable to us and helps other customers make informed decisions. Thank you for choosing our products, and we look forward to continuing to support your sleep journey.

Noté 5 sur 5 étoiles

Sleep Softly Deluxe Headphones

Just wanted to drop a quick review about these SleepSoftly Deluxe headphones I got in dark grey. First time shopping with Sleep Dreams and I've got to say, their website's pretty straightforward to use.
I had to change my address after ordering, and their customer service was on it, no fuss. Got my package in 3 days, right here in Melbourne.
The headphones? Love 'em. Really comfortable and they help me wind down before bed. All in all, top-notch product and great service. Would definitely recommend!

28 août 2023
Avis spontané
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Réponse de Sleep Dreams Online

Thank you for your wonderful review! We're thrilled to hear that you had a seamless experience shopping with Sleep Dreams and that our SleepSoftly Deluxe headphones are helping you wind down before bed. We're delighted that you are happy and took the time to review us. Thanks for recommending us, and we look forward to serving you again soon! Cheers!

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