Placed an order and advised it would be delivered the next day. 4 days later I emailed asking for an update. 6 days later and still no response or contact I chased again - my order was then cancelled... Voir plus
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Lisez les avis des autres
When ordered I was informed that the order would be delivered the next day. However it wasn't delivered until 5 days later, at no time between the order and delivery was I informed of the delay or rea... Voir plus
I’ve been buying from this company for the last couple of years and the service is incredible. They answer emails. They sort out anything if anything goes wrong with the Delivery or a mistake. Ben mad... Voir plus
Previous orders have been completed pretty smoothly however I placed an order November 10th my money was taken but no sign of order. I have sent 3 e mails and 2 messages on the online chat option an... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The E-Cig Store is one of the UK's leading vape retailers, with 40+ stores nationwide and a fast-growing online store at theecig.co.uk. We stock thousands of TPD-compliant vaping products, including nic salts, e-liquids, shortfills, pod kits, refillable vape kits, replacement pods and coils from leading brands like Vaporesso, Elf Bar, Lost Mary and OXVA — plus our own award-winning Feast Treats e-liquid range and money-saving multipack bundles. Every order is picked and dispatched from our UK warehouse, with free e-liquid included on selected kits and fast Royal Mail delivery as standard. Our team of vaping specialists — online and in-store — are here to help adult smokers make the switch and existing vapers get better value. Shop online at theecig.co.uk or find your nearest store.
Coordonnées de contact
Unit 1 Hammond Court, Whitehill Industrial Estate, SK4 1PQ, Stockport, Royaume-Uni
- Support@theecig.co.uk
- theecig.co.uk
3,4
Moyen
1 k avis
Demande des avis aux clients
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Would like to buy 100ml crystal mad…
Would like to buy 100ml crystal mad blue can you let me know when you have more of it in stock please
4 août 2025
The first thing is that the company…
The first thing is that the company emailed me to let me know that the product was back in stock. Secondly, the price is very competitive and the turnaround is excellent. I will do business with this company as long as they stock my product.
7 août 2025
Avis spontané
Excellent customer service and products. Fast delivery.
Excellent customer service and fast delivery. Great choice of quality products. Dojo Blast 10k Fizzy Cherry is excellent flavour. Highly recommend. Thank you.
15 juillet 2025
Avis spontané
quality products speedy delivery
21 juillet 2025
Avis spontané
Wasn't long in my order coming very good
8 juillet 2025
I specifically ordered 10 & 20 strength…
I specifically ordered 10 & 20 strength on the same shipment and yet again only 10s we're delivered this has happened twice now so I won't be returning customer
27 juin 2025
Avis spontané
Well packaged and fast delivery
Well packaged and fast delivery. Got mine next day
2 juillet 2025
Avis spontané
Good value .
Good value .. fast delivery
Wasn’t expecting the nicotine salts to be delivered foc with the nicotine free 100ml oils so that was a pleasant surprise
Will use again
27 juin 2025
Avis spontané
I brought the Innokin Endura T18e Vape…
I brought the Innokin Endura T18e Vape Starter Kit, as my Innokln TRINE unfortunately decided to die. I have brought from this company before and have had no problems and I trust them. Delivery was on time, however it became very apparent that the vape was faulty. I contacted the support department via email with the problem, it was very easy to do. They responded very quickly and gave me all the details to send the product back to receive a refund. I would highly recommend them.
4 juillet 2025
Avis spontané
Repeat order so quick to reorder
Repeat order so quick to reorder, and speedy delivery. Thanks 😊
23 juin 2025
Avis spontané
Quick service
Quick service, my favourite ever vape flavour! Can't get it anywhere else, last time I drove all the way to Crewe for them 😅
27 juin 2025
Avis spontané
The o ly reason there wasn't 5 stars is…
The o ly reason there wasn't 5 stars is because I paid extra for quicker delivery but they didn't arrive any quicker than the standard delivery
13 juin 2025
Avis spontané
Quick and easy to navigate the website…
Quick and easy to navigate the website and quick delivery
10 juin 2025
Avis spontané
Not recommended
First time used was ok. Second time cancelled my order and didn't refund for weeks
8 juin 2025
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