Placed an order and advised it would be delivered the next day. 4 days later I emailed asking for an update. 6 days later and still no response or contact I chased again - my order was then cancelled... Voir plus
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Lisez les avis des autres
I’ve been buying from this company for the last couple of years and the service is incredible. They answer emails. They sort out anything if anything goes wrong with the Delivery or a mistake. Ben mad... Voir plus
When ordered I was informed that the order would be delivered the next day. However it wasn't delivered until 5 days later, at no time between the order and delivery was I informed of the delay or rea... Voir plus
Previous orders have been completed pretty smoothly however I placed an order November 10th my money was taken but no sign of order. I have sent 3 e mails and 2 messages on the online chat option an... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The E-Cig Store is one of the UK's leading vape retailers, with 40+ stores nationwide and a fast-growing online store at theecig.co.uk. We stock thousands of TPD-compliant vaping products, including nic salts, e-liquids, shortfills, pod kits, refillable vape kits, replacement pods and coils from leading brands like Vaporesso, Elf Bar, Lost Mary and OXVA — plus our own award-winning Feast Treats e-liquid range and money-saving multipack bundles. Every order is picked and dispatched from our UK warehouse, with free e-liquid included on selected kits and fast Royal Mail delivery as standard. Our team of vaping specialists — online and in-store — are here to help adult smokers make the switch and existing vapers get better value. Shop online at theecig.co.uk or find your nearest store.
Coordonnées de contact
Unit 1 Hammond Court, Whitehill Industrial Estate, SK4 1PQ, Stockport, Royaume-Uni
- Support@theecig.co.uk
- theecig.co.uk
3,4
Moyen
1 k avis
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So pleased to find this particular vape…
So pleased to find this particular vape liquid, fast delivery
3 juin 2025
Avis spontané
I used to come to the shop to buy my e-…
I used to come to the shop to buy my e- liquid but was told I have to purchase online. When trying to purchase online my orders get cancel because the product isn't in stock. You really need to update your website regarding stock so this doesn't happen to so called valued customers. It's pretty poor that you don't contact the customer regarding stock or offer an alternative, as it's not the customers fault your not up to date..
22 avril 2025
Avis spontané
Came sooner than expected
Came sooner than expected. Ordered 7 juices of the desert range not 1 bad flavour yet alot thicker than my usual
17 avril 2025
Avis spontané
Very happy will definitely use again
13 avril 2025
Avis spontané
Vape juice order
I ordered some vape juice. And I day layer I was refunded. Without a reason why? So I emailed them asking why?... the did respond quickly. Saying it was out of stock. Then update your web site! Plus they take the payment straight away and take 10 days to refund... not happy.....
5 mars 2025
i have made a mistake with my order can…pls cancel
i have made a mistake with my order can u pls cancel
8 mars 2025
Quick and reliable
Reliable, prompt delivery and good products. Always use the guys for my vape liquid.
27 février 2025
Avis spontané
Great flavours
Great flavours, love the cherry bakewell. Easy to use website and delivery great. Will be ordering from again.
4 février 2025
Avis spontané
Not received parcel
10 février 2025
Product showing available on website…
Product showing available on website but was refunded as items unavailable. Very poor service
25 janvier 2025
Avis spontané
Easy to deal with
Found the brands I wanted, ordered online and they were here 2 days later.
Couldn't make it easier!
17 janvier 2025
Avis spontané
VERY SLOW/NO DELIVERY
I ordered and paid for my products over a week ago and they have not arrived yet. No communication from the company.
3 janvier 2025
Missing half the order and wrong flavours sent
I ordered 6 liquids, 3 of which I chose to be Grapefruit Soda. Instead, I was sent 3 Fruit Punch and no Grapefruit Soda. I wasn’t made aware the Grapefruit Soda was out of stock, or that it wouldn’t be delivered, and I would have preferred to be contacted to ask which replacement flavour I would like, instead of the store just choosing for me. This is the 3rd or 4th time that this has happened now, and not only this, but on multiple previous orders, half of the order wasn’t even sent. We have tried to contact the store multiple times with no response or care. Wouldn’t advise buying from this company.
23 décembre 2024
Avis spontané
On time delivery exact product is…
On time delivery exact product is delivered .
It's a bit pricey but it's ok.
20 décembre 2024
Avis spontané
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