The Mansfield Group Avis 

Mansfield group is one of the best to pick and deliver vehicle in time as they promise.

Fantastic staff, great service, response quality. Brilliant communication with staff. Many thanks.

The driver kept me updated on his journey to reach me, he was reassuring and positive and had a happy attitude. He quickly loaded the vehicle onto his lo-loader ensuring I was safe. Chatty on the way home so made a horrible breakdown as good as it could be. Thank you

Driver friendly and courteous. Took great care of my vehicle.

The Mansfield group was very helpful. They comes in 50-60 minutes.

Very helpful from the start to finish. Very quick at getting things moving. Friendly staff , always willing to help.

The car was collected as expected even with change of time. The truck came second time to pick the car up.

Guy was early and spot on very nice guy took his time in loading my car onto the truck being very carefull and looked after my car .recommend this firm to anybody.

Arrived within 30 minutes , was very polite , gave me the details of where the car was taken

Very very quick service was recovered within 20 minutes of calling

The gentleman who collected my van was very professional and polite, would highly recommend the Mansfield group

Brilliant. Mechanic arrived quickly and was extremely helpful, knowledgeable and professional

Very prompt answering calls and polite.
The tow truck arrived earlier than I was expecting.
So overall excellent service 👏

The mechanic arrived within the 2 hour window. He listened to me before checking the car. He explained as he went along what he was doing and why. A full explanation of what he felt the problem had been was given and advice on what to do if it happened again. He was polite, professional and friendly throughout.

Kept well informed of arrival time. Callum was very professional and dealt with my situation very quickly. A credit to both Mansfield group and Britannia Rescue. Thank you.

Positives and negatives: the car repair appeared very well carried out, and the outside of the car visibly repaired, and then polished. However, the car was not returned as scheduled (which wasn’t a huge issue, as I work from home), but rather frustrating, as it was only returned at an unsocial hour of 9.15pm on a Friday night, two days after the scheduled return.

The most disappointing part of the process was the dirty and unclean state of the inside of the door (the door being the damaged part of the car). This had not been cleaned prior to return, and was covered in dust, grime, grease and engineers fingerprints.

Moving forward: I’d suggest giving the owner a more realistic timescale for repair; not trying to rush the vehicle back to the owner; attention to cleanliness of workmanship prior to the return.

I can provide photos of the inside of the door should you require them.

Used the service to transport my car for repair and back. Good communication and car in good condition through out the service.

The young man who picked up my car was very friendly and helpful, he went above and beyond to send back to me something I left in the car , he arrived very promptly and gave me an arrival time

My vehicle was recovered to garage by this company after a breakdown as part of Britania rescue. Initial communication was good and the drivers arrived at the said time. But they did not come near the vehicle although there was a wide road near the car park. They knew that my car was not starting and that was the reason for recovery. I felt being dismissed due to my skin color too. They were adamant that they will not come to get my vehicle and I had to some how take it to them about 300 metres away although it was not starting!
Then I called their office again and had to fervently plead. Then one person walked to me to confirm that I was telling truth that it was wide enough road to reach my vehicle. All this caused me extra stress.
Afterwards the process was fine and they recovered the vehicle to the garage.