The Mansfield Group Avis 

My car was hit by joyriders and it needed towing away. The whole experience was upsetting, but the driver from the Mansfield company was great.
He messaged to say he was a little delayed, which was good to know and I was then able to track him to prepare for his arrival. He was really kind, commiserated with me and even warned me that the car might sound terrible when he whinched it onuo his low loader, as the damaged axle may make the wheel scrape on the floor. It actually didn't- but I loved the fact that he warned me. So thoughtful. The collection was really quick and he explained where my car was going before waving me off.
Just the kind of kind treatment I needed after my horrendous evening.

Great service. Called to advise approx time when they would arrive at the vehicle and the driver called when 20 mins away. Picked up and dropped vehicle off at the car garage. Would definitely recommend.

Today I had a car accident this company were on the ball. I’m receiving my courtesy car tomorrow. Thank u 😊

Great service phoned when on way by both office and management. Collected car carefully.

I cannot thank the recovery driver enough who came out to me on 20.8.26 at Wolstanton Retail Park SOT late evening, when my car electric key fob failed rendering me unable to start or drive my vehicle. I wasnt at my best at all as have family illness stresses and I was sharp and tearful on his arrival. What a compassionate and understanding person, he was both very kind and very thorough at assessing my vehicle issue. Mostly he understood I was upset with a poorly relative and the car not working was the straw that broke the camel's back. He got my car engine going and followed me in his recovery vehicle while I drove my car home to ensure it didnt go again on the way back. Thankyou so much, there are hardworking and genuinley caring recovery people out there. Thankyou also to the lady on the phone who expedited the urgency of getting a recovery vehicle soon because of my circumstances. I really appreciate it and sorry I wasnt at my best.

The experience was great no hassle we were kept informed throughout everyone was very polite and professional.
Thanks to all involed.
Carlton Robinson

In our journey of campervan being rescued, they continually told us timescales when they would collect us and then kept extending the deadlines. So many promises unkept, eventually only taking us 36 miles in 19 hours - that's less than 2 miles per hour - and leaving us stranded overnight in a service station.

Very efficient, very polite and helpful. Put me at ease with regard the situation seeing as this was the first day of my holiday

All good. On time and nice guys. Everything was explained clearly.

I had to wait until 01.30am for a recovery lorry to pick up my car,I phoned more than once to find out time of pick up.. the estimated time was going up & up.. when I 1st had the call it was said within 2 hours so was expecting around 10pm?
As a NHS worker I wasn’t impressed on the time I finally went to bed,as had to be up at 06am

Picked both us and car up after our car was hit. Took us back to Ayr, dropped us off where we wanted and took car off to be dealt with. Chap who picked us up was very efficient and couldn't have been more helpful. Top marks

Everything went very smoothly.
Nothing could realistically have improved on the experience.

Excellent. Clear communication and delivered to their promises

After my car was damaged,, Mansfield arrived within 20 mins of the estimated 1 to 1.5 hours. Driver was very efficient and my car was soon on its way.
Great service all round

Very helpful and considerate

My car was crashed into at 10.05am at 11.45 it was picked up by a very pleasant man. Excellent service .

Service was amazing. The guy was there in no time. Thank you. Only thing I’d say I was left without a car. But no fault of Mansfield.

Kept me updated regularly with response time, came out quickly and took me to my local garage, excellent service.

Turned up within 30 minutes of booking
Are car was loaded on in 10 minutes and we were on are way home couldn't ask for a better service the driver was very friendly helpful and got us home safely with no stress
A big thank you would recommend your service to anyone that finds themselves in a similar position

I had a blowout on the motorway and the driver got to me within 90 minutes which was way better than the original estimate of 3-4 hours from Greenflag. the driver was very efficient and friendly got me to exactly where I wanted to go. Thank you very much.