When I received my first box I noticed that a few items were missing. I contacted customer service regarding this. It was a Friday evening so I didn’t expect to hear anything back from them until at l... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I love these boxes. I have been a long time subscriber and truly look forward to getting my new box each month. The supplies they send are high quality and I love the variety in the types of crafts. I... Voir plus
L'entreprise a répondu
This company is 100% on customer service. I gave it a 4 out 5 cause no one is perfect, though this company does pretty good. Quality items inside each kit makes me about to continue the craft if I c... Voir plus
L'entreprise a répondu
I get both the creative box and the DIY, honestly it’s my favorite subscription. I have a channel i just started dedicated to subscriptions and my box addictions and this month’s craft is the one I ne... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
This Month's Craft — your monthly chance to explore new hobbies, relax, and express yourself with fun, creative projects.
Coordonnées de contact
2e van Leyden Gaelstraat 1g, 3134LH, Vlaardingen, Pays-Bas
- support@thismonthscraft.com
- thismonthscraft.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
This business is a COMPLETE scam.
This business is a COMPLETE scam.
I ordered my first box and when it arrived I noticed what was in the box was not at all what was advertised, I received from the whittiling box, one knife, some finger tape (I was advertised gloves) and some other random things. I reached out to their customer service and they offer me %25 back even though their website states a full refund if you are not satisfied. When I asked for the full refund they offer on their website, they then stopped responding, and even there phones never pick up. This company is a complete scam, I was even able to find the exact product they were advertising for $20 on Amazon which again was not the items I received. So I'm out $40 and have a box full of junk. Save your money and just buy the supplies on Amazon.
Update after they responded to my comment. They sent me an email with a return label saying to email back once I've sent it and they will return me money. They have since stopped responding to my emails. Please do not support this company!!

Réponse de This Month's Craft
I was delighted with everything
I was delighted with everything! Thank you.

Réponse de This Month's Craft
First box never received
I ordered my first box on January 13, 2025 and never received it. I contacted the company and was told that the items for the boxes or behind schedule. I waited a couple more days like it said and still no tracking number so I logged into my account and canceled the subscription. I have emailed the company several times asking for a refund on this never received first box and haven’t received a response. This is definitely not a company I would do business with!

Réponse de This Month's Craft
Costumer service no longer helpful
Never got my second box. Was in contact with them. Told me box was lost, offered a refund, refund listed as pending in my bank account, then it disappeared. Has not returned. Thought costumer service was helpful, not too sure now. Don't know what's going on.

Réponse de This Month's Craft
Where is the 2nd box????
First box was great. Lots of fun and was very pleased. I couldn't wait for the 2nd box. Jokes on me it seems... still waiting and waiting and waiting and no response from company when I ask.

Réponse de This Month's Craft
Paid but never got my second box.
Got my first box no problem, second box payment comes out, I get shipping notice. I wait a couple days and i track the package, no delivery date found. I wait 10 days, still no shipping date found. I Email and get no response.

Réponse de This Month's Craft
I got my first box and boy was it a…HUGE DISAPPOINTMENT!!!
I got my first box and boy was it a boring disappointment. It was a crocheting box that looked like you found it at the Goodwill circa 1980. It didn't even include enough yarn to finish the project. They say they have a 100% money back guarantee and that they will send you a return label, but they would not and have not honored it. They offered to give me a 30% refund and that's not cool because I immediately asked for a return label without using any of their materials. When I said I wanted them to honor their 100% money back guarantee, they stopped communicating with me!!! The price for what you get is inflated and their projects are BORING.

Réponse de This Month's Craft
If I could give zero stars I would
If I could give zero stars I would. I received the same exact box two months in a row. When I tried to reach out to ask if a mistake had been made, I received an email asking how they could help. I emailed back stating what the issue was, again, and requested a refund. They responded with the same phrasing "how can we help you today?" As if they never received what my complaint was. I emailed for a third time, stating my issue and requesting a refund. Crickets. It has been an unprofessional experience that I fear will have no resolution. Please stay away from this company!

Réponse de This Month's Craft
Such a fun experience
Such a fun experience! I love that I get to learn a new skill every month + I have really cool presents for my family and friends (I do keep something to myself as well, haha). So happy with this subscription!

Réponse de This Month's Craft
This box had everything I needed to…
This box had everything I needed to make exciting new projects!! I was kinda stuck on how to get into crafting but this helped me try it for the first time and make some interesting and unique things. The tools and supplies were every high quality and the instructions made it very easy. Would highly recommend, 10/10!

Réponse de This Month's Craft

Réponse de This Month's Craft
100% recommend!
On my second box and it keeps getting better! The projects are fun and great for beginners, the quality of the tools and materials is spot on, the shipping is fast and on time, and the customer service top notch! 100% recommend!

Réponse de This Month's Craft
The customer service representatives…
The customer service representatives were super helpful and answered all my questions correctly.

Réponse de This Month's Craft
I found a new hobby
Great subscription boxes, interesting crafts and DYI's with high variety. Loving it. Learning new skills every month! Highly recommended

Réponse de This Month's Craft
Repeating Crafts - For the 3rd Time
My wife just received the same box again...for the third time. We reached out after the 2nd was the same and still have no resolution. Getting assistance is taking so long that we went another month only to receive the exact same box. I have cancelled my subscription and will be seeking a refund.

Réponse de This Month's Craft
The definition of buyer beware
I just wanted to edit my original review to include what I actually received in my box that finally came in the mail, not in 2-6 days like stated, but on day 14. Which is fine, had I not had to get ahold of the company myself and ask why my box hadn't even been shipped a week after ordering. I wonder if they ever would have contacted me had I not contacted them first. I was told they were having supply issues, and let me tell you, after opening my box, I can definitely agree. I got less than 1/2,of what's pictured on the website.
The first picture I'm posting is what is shown on the website and in demo videos as the "whittling" box. The next 2 show what I actually received. Do not be fooled and think you will get what is shown. Yes, I had no idea which of the boxes I would get. I was actually hoping it would be a new box and not one of the few that had already been distributed, improved before it was to be filmed, and then shown here.
The quality of the SINGLE knife I received is nice, but it was the only quality thing in the box. The sandpaper was Dollar Tree quality and was packaged facing one another so that their contrasting grits rubbed one another during the much delayed shipping process, I only received 2 blocks of wood when the picture shows and STATES 8 pieces. All in all, I used an introductory coupon and paid $34.** for this box, and there definitely isn't $34 worth of items inside.
I also just did a quick search on Amazon for a whittling knife. In the 4th picture, you can see that for $34 I can get a SET of knives and 8 pieces of wood. In fact, it looks like they bought that set, filmed/photographed with it, and then sent subpar boxes out missing 1/2 of what they showed. And there are many, many other sets for less than $34 that have stellar reviews and so much more included. Now, I know it's hard to compete with Amazon, and I like to give smaller companies my money instead, but I expect those companies to be upstanding and honest companies. I just got a cross between Amazon and Temu. Amazon light? Temu+?
Seriously, I have no idea how they got such great reviews unless they sent influencer boxes out with a much better quality and then sent this joke of a box out to actual subscribers who paid.
*Sorry, can't post pix here!

Réponse de This Month's Craft
Took money from my card but says the…
Took money from my card but says the payment couldn't be verified. Looked cool but it looks like it's a scam.

Réponse de This Month's Craft
Good idea awful directions
I love crafts and I love this idea. The directions however are incredibly awful and frustrating.

Réponse de This Month's Craft
This Month's Craft Has Serious Issues
This Month's Craft is my new favorite monthly subscription! That's what I said a few months ago when I received my first box. The next month this company took my money and failed to send anything. The next box had $15 worth of items and I was charged more than twice as much. The ads for this subscription tell you "you won't regret it" and "$80 worth of supplies at a low price", neither of these is true. I Do regret it and sending a cheap craft that I can get at a store for $15 or less is ridiculous. Also sending me a DIY box that does not include "everything you need" to complete or even begin this project. I'm extremely sorry I fell for this garbage. Customer service is a joke. As far as I'm concerned they owe me. Needless to say this subscription is cancelled.

Réponse de This Month's Craft
This month's craft is just amazing
This month's craft is just amazing! I'm having so much fun starting with my project <3 I have been looking for a new hobby for a while now. This month's craft's DIY box has definitely become it!

Réponse de This Month's Craft
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







