This Month's Craft Avis 

170
•
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

When I received my first box I noticed that a few items were missing. I contacted customer service regarding this. It was a Friday evening so I didn’t expect to hear anything back from them until at l... Voir plus

Noté 4 sur 5 étoiles

I love these boxes. I have been a long time subscriber and truly look forward to getting my new box each month. The supplies they send are high quality and I love the variety in the types of crafts. I... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

This company is 100% on customer service. I gave it a 4 out 5 cause no one is perfect, though this company does pretty good. Quality items inside each kit makes me about to continue the craft if I c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I get both the creative box and the DIY, honestly it’s my favorite subscription. I have a channel i just started dedicated to subscriptions and my box addictions and this month’s craft is the one I ne... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'articles de loisirs

Écrit par l'entreprise

This Month's Craft — your monthly chance to explore new hobbies, relax, and express yourself with fun, creative projects.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

170 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(170)

98 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

This business is a COMPLETE scam.

This business is a COMPLETE scam.
I ordered my first box and when it arrived I noticed what was in the box was not at all what was advertised, I received from the whittiling box, one knife, some finger tape (I was advertised gloves) and some other random things. I reached out to their customer service and they offer me %25 back even though their website states a full refund if you are not satisfied. When I asked for the full refund they offer on their website, they then stopped responding, and even there phones never pick up. This company is a complete scam, I was even able to find the exact product they were advertising for $20 on Amazon which again was not the items I received. So I'm out $40 and have a box full of junk. Save your money and just buy the supplies on Amazon.

Update after they responded to my comment. They sent me an email with a return label saying to email back once I've sent it and they will return me money. They have since stopped responding to my emails. Please do not support this company!!

6 février 2025
Avis spontané
Logo de This Month's Craft

Réponse de This Month's Craft

We're very sorry to hear about your experience. We’ve just sent you an email to assist you further. Please check your inbox and spam folder if you didn't receive the response. We’d love the opportunity to make this right for you! 💙

Noté 5 sur 5 étoiles

I was delighted with everything

I was delighted with everything! Thank you.

2 février 2025
Avis spontané
Logo de This Month's Craft

Réponse de This Month's Craft

Thank you for your lovely feedback! We’re so happy you’re delighted with everything. 😊

Noté 1 sur 5 étoiles

First box never received

I ordered my first box on January 13, 2025 and never received it. I contacted the company and was told that the items for the boxes or behind schedule. I waited a couple more days like it said and still no tracking number so I logged into my account and canceled the subscription. I have emailed the company several times asking for a refund on this never received first box and haven’t received a response. This is definitely not a company I would do business with!

13 janvier 2025
Avis spontané
Logo de This Month's Craft

Réponse de This Month's Craft

Hi Sheryl,

Thank you for reaching out. We sincerely apologize for the delay and any frustration this has caused. We understand your concern and will be contacting you today via email to resolve this matter.

Noté 2 sur 5 étoiles

Costumer service no longer helpful

Never got my second box. Was in contact with them. Told me box was lost, offered a refund, refund listed as pending in my bank account, then it disappeared. Has not returned. Thought costumer service was helpful, not too sure now. Don't know what's going on.

15 janvier 2025
Avis spontané
Logo de This Month's Craft

Réponse de This Month's Craft

Sorry for the trouble you're experiencing. We understand how frustrating this must be. Please reach out to our customer support team with any relevant details or screenshots, and they’ll be happy to look into this for you and ensure it’s resolved.

Noté 1 sur 5 étoiles

Where is the 2nd box????

First box was great. Lots of fun and was very pleased. I couldn't wait for the 2nd box. Jokes on me it seems... still waiting and waiting and waiting and no response from company when I ask.

17 janvier 2025
Avis spontané
Logo de This Month's Craft

Réponse de This Month's Craft

Glad to hear you enjoyed your first box! 😊 We understand how frustrating the wait can be, and we’ve already sent you an email regarding your second box. Please check your inbox (and spam folder just in case), and let us know if you haven't received it. We're here to help!

Noté 1 sur 5 étoiles

Paid but never got my second box.

Got my first box no problem, second box payment comes out, I get shipping notice. I wait a couple days and i track the package, no delivery date found. I wait 10 days, still no shipping date found. I Email and get no response.

17 janvier 2025
Avis spontané
Logo de This Month's Craft

Réponse de This Month's Craft

We sincerely apologize for the delay in receiving your second box and for the lack of response to your email. We’re currently investigating the issue and will provide an update as soon as possible. We appreciate your patience and are working hard to get this resolved. Thank you for your understanding.

Noté 1 sur 5 étoiles

I got my first box and boy was it a…HUGE DISAPPOINTMENT!!!

I got my first box and boy was it a boring disappointment. It was a crocheting box that looked like you found it at the Goodwill circa 1980. It didn't even include enough yarn to finish the project. They say they have a 100% money back guarantee and that they will send you a return label, but they would not and have not honored it. They offered to give me a 30% refund and that's not cool because I immediately asked for a return label without using any of their materials. When I said I wanted them to honor their 100% money back guarantee, they stopped communicating with me!!! The price for what you get is inflated and their projects are BORING.

1 janvier 2025
Avis spontané
Logo de This Month's Craft

Réponse de This Month's Craft

We’re sorry to hear about your disappointment with your first box and the frustration it caused. We understand how important it is for expectations to be met and for our process to be seamless. Upon reviewing your case, we can see that your issue has been resolved, but we sincerely apologize for any delays or miscommunication along the way.

If there’s anything further we can assist you with, please don’t hesitate to reach out—we’re here to help. We truly value your feedback and will use it to improve moving forward.

Noté 1 sur 5 étoiles

If I could give zero stars I would

If I could give zero stars I would. I received the same exact box two months in a row. When I tried to reach out to ask if a mistake had been made, I received an email asking how they could help. I emailed back stating what the issue was, again, and requested a refund. They responded with the same phrasing "how can we help you today?" As if they never received what my complaint was. I emailed for a third time, stating my issue and requesting a refund. Crickets. It has been an unprofessional experience that I fear will have no resolution. Please stay away from this company!

13 décembre 2024
Avis spontané
Logo de This Month's Craft

Réponse de This Month's Craft

Thank you for your feedback, and I am deeply sorry for the experience you’ve had. This is not the level of service we aim to provide, and I completely understand your frustration.

We’ve sent a request for more information so we can resolve this for you. If you could respond, we’ll arrange for a replacement to be sent right away. Your satisfaction is important to us, and we want to make this right. Thank you for your patience, and I hope we can address your concerns promptly.

Noté 5 sur 5 étoiles

Such a fun experience

Such a fun experience! I love that I get to learn a new skill every month + I have really cool presents for my family and friends (I do keep something to myself as well, haha). So happy with this subscription!

18 décembre 2024
Avis spontané
Logo de This Month's Craft

Réponse de This Month's Craft

We’re so happy to hear that you’re enjoying your subscription! It’s wonderful that you’re not only learning new skills each month but also creating thoughtful gifts for your loved ones. We love that you’re keeping something special for yourself too! Thank you for sharing your experience, and we can’t wait to continue this creative journey with you! 😊

Noté 5 sur 5 étoiles

This box had everything I needed to…

This box had everything I needed to make exciting new projects!! I was kinda stuck on how to get into crafting but this helped me try it for the first time and make some interesting and unique things. The tools and supplies were every high quality and the instructions made it very easy. Would highly recommend, 10/10!

10 décembre 2024
Avis spontané
Logo de This Month's Craft

Réponse de This Month's Craft

Thank you for the amazing review! We’re so thrilled to hear that this box helped you dive into crafting and explore new projects. It’s fantastic that you enjoyed the high-quality materials and easy-to-follow instructions. Your recommendation means the world to us, and we’re excited to see what you create next! 😊

Noté 5 sur 5 étoiles

Inspiring!

Inspiring me every month to try something new!

18 décembre 2024
Avis spontané
Logo de This Month's Craft

Réponse de This Month's Craft

Thank you for your wonderful feedback! We're thrilled to hear that our boxes inspire you to explore something new each month. Here's to many more creative adventures ahead! 🎉✨

Noté 5 sur 5 étoiles

100% recommend!

On my second box and it keeps getting better! The projects are fun and great for beginners, the quality of the tools and materials is spot on, the shipping is fast and on time, and the customer service top notch! 100% recommend!

16 décembre 2024
Avis spontané
Logo de This Month's Craft

Réponse de This Month's Craft

Thank you for your glowing feedback! We're so glad you're enjoying the projects and finding them beginner-friendly. It’s wonderful to hear that the quality of the materials, timely shipping, and customer service have met your expectations. Your recommendation means so much to us, and we’re excited to keep bringing you fun and creative experiences! 🌟

Noté 5 sur 5 étoiles

The customer service representatives…

The customer service representatives were super helpful and answered all my questions correctly.

13 décembre 2024
Avis spontané
Logo de This Month's Craft

Réponse de This Month's Craft

Thank you for your kind words! We’re delighted to hear that our customer service team was able to assist you and provide the information you needed. We’re always here to help and ensure you have the best experience possible. 😊

Noté 5 sur 5 étoiles

I found a new hobby

Great subscription boxes, interesting crafts and DYI's with high variety. Loving it. Learning new skills every month! Highly recommended

17 décembre 2024
Avis spontané
Logo de This Month's Craft

Réponse de This Month's Craft

Thank you so much for your wonderful feedback! We’re thrilled that you’re enjoying the variety of crafts and DIY projects in our subscription boxes. It’s fantastic to hear that you’re learning new skills and loving the experience. Your recommendation means a lot to us—happy crafting! 🎉🖌️

Noté 1 sur 5 étoiles

Repeating Crafts - For the 3rd Time

My wife just received the same box again...for the third time. We reached out after the 2nd was the same and still have no resolution. Getting assistance is taking so long that we went another month only to receive the exact same box. I have cancelled my subscription and will be seeking a refund.

13 décembre 2024
Avis spontané
Logo de This Month's Craft

Réponse de This Month's Craft

We sincerely apologize for the inconvenience you’ve experienced with receiving the same box multiple times. We completely understand your frustration and are sorry that this issue has not been resolved more quickly.

Please check the email associated with your subscription for updates and assistance from our customer support team. We are committed to resolving this matter and will ensure that everything is taken care of as soon as possible.

If you have any further questions or need additional help, please don’t hesitate to reach out.

Noté 1 sur 5 étoiles

The definition of buyer beware

I just wanted to edit my original review to include what I actually received in my box that finally came in the mail, not in 2-6 days like stated, but on day 14. Which is fine, had I not had to get ahold of the company myself and ask why my box hadn't even been shipped a week after ordering. I wonder if they ever would have contacted me had I not contacted them first. I was told they were having supply issues, and let me tell you, after opening my box, I can definitely agree. I got less than 1/2,of what's pictured on the website.

The first picture I'm posting is what is shown on the website and in demo videos as the "whittling" box. The next 2 show what I actually received. Do not be fooled and think you will get what is shown. Yes, I had no idea which of the boxes I would get. I was actually hoping it would be a new box and not one of the few that had already been distributed, improved before it was to be filmed, and then shown here.

The quality of the SINGLE knife I received is nice, but it was the only quality thing in the box. The sandpaper was Dollar Tree quality and was packaged facing one another so that their contrasting grits rubbed one another during the much delayed shipping process, I only received 2 blocks of wood when the picture shows and STATES 8 pieces. All in all, I used an introductory coupon and paid $34.** for this box, and there definitely isn't $34 worth of items inside.

I also just did a quick search on Amazon for a whittling knife. In the 4th picture, you can see that for $34 I can get a SET of knives and 8 pieces of wood. In fact, it looks like they bought that set, filmed/photographed with it, and then sent subpar boxes out missing 1/2 of what they showed. And there are many, many other sets for less than $34 that have stellar reviews and so much more included. Now, I know it's hard to compete with Amazon, and I like to give smaller companies my money instead, but I expect those companies to be upstanding and honest companies. I just got a cross between Amazon and Temu. Amazon light? Temu+?

Seriously, I have no idea how they got such great reviews unless they sent influencer boxes out with a much better quality and then sent this joke of a box out to actual subscribers who paid.

*Sorry, can't post pix here!

12 décembre 2024
Avis spontané
Logo de This Month's Craft

Réponse de This Month's Craft

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations.

We aim to provide high-quality products and service, and we appreciate your input about the issues you encountered with the contents of your box. It’s important to us to address these concerns, and we will review this situation to ensure that we continue to deliver the best possible experience for all our subscribers.

If you have any further questions or concerns, please don’t hesitate to reach out to our customer support team, who will be happy to assist you. We appreciate your feedback and will use it to improve.

Noté 1 sur 5 étoiles

Took money from my card but says the…

Took money from my card but says the payment couldn't be verified. Looked cool but it looks like it's a scam.

8 décembre 2024
Avis spontané
Logo de This Month's Craft

Réponse de This Month's Craft

We’re sorry to hear about your experience. It sounds like there may have been an issue with the payment process. Please reach out to our customer support team, and we’ll be happy to look into this and get it sorted for you. We’re here to help!

Noté 2 sur 5 étoiles

Good idea awful directions

I love crafts and I love this idea. The directions however are incredibly awful and frustrating.

29 novembre 2024
Avis spontané
Logo de This Month's Craft

Réponse de This Month's Craft

Thank you for sharing your feedback. We’re so glad you love the idea of our kits, but we’re truly sorry to hear the directions caused frustration. That’s definitely not the experience we want for our crafters.

We encourage you to contact our customer support team and share more about the issues you faced. We’d love the chance to assist you and improve your experience!

Noté 1 sur 5 étoiles

This Month's Craft Has Serious Issues

This Month's Craft is my new favorite monthly subscription! That's what I said a few months ago when I received my first box. The next month this company took my money and failed to send anything. The next box had $15 worth of items and I was charged more than twice as much. The ads for this subscription tell you "you won't regret it" and "$80 worth of supplies at a low price", neither of these is true. I Do regret it and sending a cheap craft that I can get at a store for $15 or less is ridiculous. Also sending me a DIY box that does not include "everything you need" to complete or even begin this project. I'm extremely sorry I fell for this garbage. Customer service is a joke. As far as I'm concerned they owe me. Needless to say this subscription is cancelled.

15 novembre 2024
Avis spontané
Logo de This Month's Craft

Réponse de This Month's Craft

Wow, thank you so much for the fantastic review! 🌟 We’re beyond excited to hear that This Month’s Craft has become your new favorite! It’s amazing that you gave wood carving a try and found yourself enjoying it—what a great way to discover new hobbies! We love keeping things fresh and exciting each month, and it means the world to us that you're enjoying the surprise of each box. Thanks for choosing us, and we can’t wait to see what you create next! 🎨✨

Noté 5 sur 5 étoiles

This month's craft is just amazing

This month's craft is just amazing! I'm having so much fun starting with my project <3 I have been looking for a new hobby for a while now. This month's craft's DIY box has definitely become it!

8 novembre 2024
Avis spontané
Logo de This Month's Craft

Réponse de This Month's Craft

Thank you so much for sharing this! We’re thrilled to hear that you’re enjoying this month’s craft and having a blast with your new project. Knowing that we could help you find a new hobby really makes our day. Happy crafting, and thank you for being part of our community! ❤️

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus