The 34" inseam pants were 30." What is the point having the options for waist and length sizing when it is so far from being truthful? Having to pay shipping and restocking to return due to company'... Voir plus
L'entreprise a répondu
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I ordered the top for my granddaughter so I had to wait a little bit before I reviewed it untill after I’d given it to her. She absolutely loves it and looks gorgeous on her. I was very hesitant becau... Voir plus
L'entreprise a répondu
I have been buying from Motel Rocks for about two years now and they have completely changed my perspective on how jeans should fit and feel. Im almost 5’8 and i have bigger thighs, So its usually imp... Voir plus
L'entreprise a répondu
Still waiting for exchange as well as another order that was made. No communication There is no communication team as the phone number says to call again later no matter what time of day. And th... Voir plus
L'entreprise a répondu
3,2
Moyen
300 avis
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Les gens ont aussi consulté
The product is SO CHEAP material feels…
The product is SO CHEAP material feels like plastic
27 juillet 2026
Réponse de us.motelrocks.com
Hi Brandy, I am very sorry to hear that you have not been happy with your order and your feedback regarding the quality will be passed on to the relevant team. I apologise for the inconvenience caused.
Motel x
Réponse de us.motelrocks.com
Hi Jill, thank you for leaving a review. I am so pleased to hear that you have been happy with your order and I hope to see you shopping again soon!
Motel x
Really good quality jeans
Really good quality jeans! One pair fit me perfectly however the other one same size same jeans but different wash fit me differently. They are still great jeans and I’m going to be wearing them so much! Also as a girl who’s 5’10 they are long enough on me and almost reach the floor.
31 juillet 2026
Réponse de us.motelrocks.com
Hi Laura, thank you for leaving a review. I am so pleased to hear that you have been pleased with the jeans and the lengths we provide. I am sorry to hear that you experienced an inconsistency in sizing with your different washes and please make sure to reach out to the customer service team so that they can help you out with this!
Motel x
Réponse de us.motelrocks.com
Hi Astrid, thank you for your review. I am so glad to hear that you have been happy with your order and I hope to see you shopping with us again!
Motel x
Réponse de us.motelrocks.com
Hi Lanita, thank you for leaving a review. I am so pleased to hear that your granddaughter was pleased with the gift and I hope to see you shopping with us again!
Motel x
Cutest clothes around!
Cutest clothes around!! Always fits just right! Absolutely love!!!
30 juillet 2026
Réponse de us.motelrocks.com
Hi Skye, thank you for leaving a review. I am so pleased to hear that you have been happy with your order and I hope to see you shopping with us again!
Motel x
Réponse de us.motelrocks.com
Hi Deirdre, I am very sorry to hear that you have not received your parcel - I will make sure that a member of the customer service team takes a further look into this and is in touch with you today. I apologise for any inconvenience caused.
Motel x
Comfy and stylish
Comfy and stylish ! Wonderful pairs of jeans , my daughter loves them !
31 juillet 2026
Réponse de us.motelrocks.com
Hi Bela, thank you for leaving a review. I am so pleased to hear that you and your daughter have been happy with the jeans and I hope to see you shopping with us again!
Motel x
Réponse de us.motelrocks.com
Hi Lillian, I have checked and it looks like your package arrived within the specified time frame - I apologise if there has been a delay and please make sure to reach out to the customer service team with any issues so that they can take a look into this for you!
Motel x
I was ordering an item as a gift
I was ordering an item as a gift.
Delivery time was reasonable and she seems to like the item.
31 juillet 2026
Réponse de us.motelrocks.com
Hi Ana, thank you for your review. I am glad to hear that the gift has been well received and that the delivery arrived on time - I hope to see you shopping with us again!
Motel x
Réponse de us.motelrocks.com
Hi Kinley, thank you for leaving a review. I am so glad to hear that you have been happy with your order and I hope to see you shopping with us again!
Motel x
I paid for premium shipping and you…
I paid for premium shipping and you didn’t give me premium shipping and also you lied about the day would come so to my concert I look chopped
30 juillet 2026
Réponse de us.motelrocks.com
Hi Sloane, I am sorry to hear that you have not been happy with the delivery service provided - it looks like the parcel was delivered within the transit time advertised and if there has been any issues please make sure to reach out to the customer service team. I apologise for any inconvenience caused.
Motel x
I didn’t receive it
28 juillet 2026
Réponse de us.motelrocks.com
Hi Julia, I am sorry to hear that you have not received your order - the tracking shows that the parcel was successfully delivered. Please make sure to reach out to the customer service team so that they are aware of the issue and can investigate further for you. I apologise for any inconvenience caused.
Motel x
Réponse de us.motelrocks.com
Hi Nicole, thank you for leaving us a review. I am so pleased to hear that you have been happy with your order experience and I hope to see you shopping with us again!
Motel x
The quality and sizing were…
The quality and sizing were disappointing. I ordered both a medium dress and medium top, but the sizing was inconsistent; the dress fits perfectly, while the top is extremely tight and I can’t comfortably lift my arms in it. I was also surprised by the additional costs. I paid $18 USD for shipping and then had to pay an $82 CAD COD/import charge on delivery for a package that weighed only 0.8 lbs, which significantly increased the overall cost.
Unfortunately, given the synthetic materials, manufacturing origin, and final price after all fees, I don’t feel the quality matches the cost. The dress itself is nice, but I would be cautious ordering again, especially from Canada.
22 juillet 2026
Réponse de us.motelrocks.com
Hi Cat, I am so sorry to hear that you have been disappointed with your order. Your feedback regarding the quality and shipping will be passed on to the relevant team - please be aware that parcels arriving in Canada will incur import charges and unfortunately this cost is out of our control. I apologise for the inconvenience caused.
Motel x
Was waiting for my package to come…
Was waiting for my package to come before my birthday, it said 8-10 business days so I ordered four weeks in advance and the package is still en route. Had to invent a plan b . If dhl is that untrustworthy please choose another company because I’m really disappointed.
27 juillet 2026
Réponse de us.motelrocks.com
Hi Milana, I am sorry to hear that you have been unhappy with the delivery service provided - I can see that the quoted order was shipped on 27th July, if there is a different order that you are experiencing a delay with please make sure to reach out to the customer service team so that they can help you out!
Motel x
Réponse de us.motelrocks.com
Hi Erin, thank you for leaving us a review. I am so pleased to hear that you have been happy with your order and I hope to see you shopping with us again!
Motel x
Ordered a gift card
Ordered a gift card. Super easy and it was delivered to me to forward on to the recipient so I could do it when I wanted and knew they got it.
29 juillet 2026
Réponse de us.motelrocks.com
Hi Ann, thank you for leaving a review. I am so pleased to hear that you have been happy with the order process for the gift card and I hope to see you shopping with us again soon!
Motel x
Cheap
Quality was extremely poor and for the price it looked like something you’d find on shein
29 juillet 2026
Réponse de us.motelrocks.com
Hi Courtney, I am so sorry to hear that you have not been happy with your order - your feedback regarding the quality will be passed on to the relevant team and I apologise for the inconvenience caused.
Motel x
I did really Love two of my 3 pieces
I did really enjoy two of my 3 pieces. I think for the quality of the items they are a little over priced but they are nice. Shipping was okay not too fast not too slow.
27 juillet 2026
Réponse de us.motelrocks.com
Hi Dejah, I am sorry to hear that you have not been completely happy with your purchase and your feedback regarding the quality will be passed on to the relevant team. I apologise for the inconvenience caused.
Motel x
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