Purchased an EV this week and the support, process and price point were excelllent. Great advice and never felt pressurised in the process which can happen elsewhere. Would recommend to others.... Voir plus
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I am very pleased with the new Kia EV3 that I’ve bought from Acorn Kia St Helens. I secured it online, viewed it the next day and then drove it away the next day - excellent service Nothing was to... Voir plus
We were allowed to look around available cars without as sales agent jumping straight on us to allow us to view all options with no pressure. Once we wanted to speak to a sales agent process wa really... Voir plus
L'entreprise a répondu
From the initial booking of my service to collecting my car following the service was a good experience. The reception desk ladies were extremely helpful, friendly and very professional, Leslie was t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire Kia
- aussi dans
- Concessionnaire automobile
- Concessionnaire de véhicules à moteur
- Service de leasing automobile
- Vendeur de voitures d'occasion
Écrit par l'entreprise
More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.
Coordonnées de contact
Cannock Road, Chase Terrace, WS7 1JS, Burntwood, Royaume-Uni
- 01543685656
- customercare@acorn-group.co.uk
- www.acorn-group.co.uk
4,8
Excellent
4 k avis
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Great customer care
Thanks to Vicki we had an easy transition from our old car to our new EV3. We were given information in a relax way and without jargon.Vicki made sure we understood all the contract details and there was no pressure.
Would happily recommend Acorn KIA dealership to family and friends.
21 mai 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Rita, for your fantastic review. We're thrilled to hear that Vicki provided you with such helpful and friendly service. Our knowledgeable staff takes pride in creating a pressure-free environment, ensuring a smooth and transparent car-buying experience. Your satisfaction is our priority, and we truly appreciate your trust in us. Should you need any assistance in the future, please feel free to reach out. We are here to support you throughout your ownership journey with our strong commitment to aftercare. Enjoy your new car. Take care and have a great day.
Old-school professional trusted dealership
Professional, friendly sales service from everyone. Car, prices, options, support and service all explained really well - deal offered was great, simple and products are superb
20 mai 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, for your fantastic review. We're delighted to hear that we provided you with helpful and pressure-free service during your visit. Our friendly staff are committed to delivering a smooth and transparent car-buying experience, and it's wonderful to know we met your expectations. We look forward to supporting you throughout your ownership journey with our strong commitment to aftercare. If you need anything else, please don't hesitate to contact. Take care and have a great day.
Easy to book via phone
Easy to book via phone, quick to drop off the car and pick up. No problems at all
20 mai 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, David, for your wonderful feedback. We're thrilled to hear that you found it easy to book via phone and that the drop off and pick up was quick, with no problems. Our team is dedicated to delivering excellent customer service, and it's great to know that you felt supported throughout the process. We look forward to assisting you again in the future. If you need anything else, please don't hesitate to reach out. Take care and have a great day.
Great sales service…
Callum was very helpful throughout the sale process. I initial agreed on a different Kia Sorento and requested a tow bar but due to difficulties in sourcing one opted for a different Sorento which already had a tow bar. Callum was very helpful in sorting a good deal for this vehicle and even rang on his day off to answer some queries I had. Seamless process when collecting the vehicle.
18 mai 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Dave, for your fantastic review. We are delighted to hear that Callum was very helpful throughout the purchase of the Sorento, even though you opted for a different one with a tow bar than you initially choice. Our friendly staff are committed to providing reliable customer service in a pressure-free environment, and it’s wonderful to know we met your expectations. We truly appreciate your trust in us and are here to support you throughout your ownership journey with our strong commitment to aftercare. If you have any questions or need assistance, please don’t hesitate to reach out. Take care and enjoy your new car. Happy driving.
Good sales service
Dan was really helpful and kept us in touch with what was happening with delivery times and arranging the additional parts we wanted to be fitted. Part exchange offer for the vehicle we had was fair. The handover went smoothly, Dan went through the new vehicle operation very thoroughly, quite an achievement considering I'm in my seventies and very hard of hearing. Very pleased.
19 mai 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Phil, for your fantastic feedback! We are delighted to hear that you had a brilliant experience with Dan, who kept you informed throughout. Our aim is to provide a smooth and transparent car-buying experience, along with a fair deal on any part exchange vehicles and it's wonderful to know we achieved that for you. We look forward to supporting you throughout your ownership journey with our strong commitment to aftercare. Enjoy your new car!
Excellent Service
Excellent service from everyon at Acorn Kia in Warrington. Sean and all the staff were very professional and helpful. Would highly recommend.
17 mai 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Alan, for your wonderful feedback! We're thrilled to hear that Sean provided you with excellent customer service and kept you updated throughout the process. We strive to create a pressure-free environment and ensure a smooth car-buying experience for all our customers. Your trust in both Kia Warrington and Sean means a lot to us. We are committed to supporting you throughout your ownership journey and appreciate your recommendation. If you need anything else, please don't hesitate to reach out! Take care and enjoy your new car.
Bought a Car remotely last year and amazing customer support over a year later !
I bought my Kia electric car remotely from Kia Crewe last year, and from the very start the experience felt personal, reassuring, and genuinely enjoyable. I was sent helpful videos and photos before buying, arranging delivery was straightforward, and the whole process was smooth and stress-free. Since then, the car has been fantastic, and I have truly loved owning it.
When I recently tried to book it in for a service through the official Kia website at Kia Bell Northants, my local dealer, I was disappointed and frustrated to be told they could not find my prepaid service plan, even though the booking confirmation clearly showed that it was covered and free.
After several attempts to sort it out and feeling like I was getting nowhere, I contacted Kia Crewe for help. I then spoke to Molly Hambrook. She was incredibly helpful, quickly sending over the previous service records, confirming that the car had been serviced at the correct intervals, and reassuring me that the prepaid service plan was valid and should have been visible to Kia Bells Northampton as well.
Thanks to her support, the issue was finally resolved and Kia Bells Northampton were able to locate the plan. Molly’s excellent customer service made a real difference, and I am genuinely grateful for the care and professionalism she showed throughout. Because of that experience, I would wholeheartedly recommend Kia Crewe to anyone considering buying a car, whether in person or remotely.
Special thanks also to Alex Cooper who facilated the original sale and helped with all the questions and arranging the car as well along with the finance side. A friendly helpful knowledgeable chap
1 mai 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Dave , for your fantastic review. We're delighted to hear that Molly and Alex provided you with a helpful and efficient service. Our friendly staff are committed to delivering a smooth experience, and it's wonderful to know we met your expectations. Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation truly means a lot to us, If you need anything else, please don't hesitate to contact us. Take care and have a wonderful day.
The staff are all polite
The staff are all polite, and they tell you what you fully what time it will take to sort your car and all costs. And you know that the work that is done, is to a very high standard. I would not take my car anywhere else.
19 mai 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, John! We're delighted to hear that we provided you with such excellent service and kept you well informed. Our polite and friendly staff are committed to creating a smooth and transparent experience, and it's wonderful to know we met your expectations. We truly appreciate your trust in us and look forward to welcoming you back for your next visit. Your satisfaction is our priority. If you have any questions or need assistance, please don't hesitate to reach out. Hope you have a great day.
Acorn motors Manchester rd Warrington
Pleasure to do business with friendly staff most helpful in choosing your car cannot wait for it to be delivered to the showroom so I can get it and drive away
8 mai 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Suzanne, for your wonderful feedback. We're thrilled to hear that our staff made your car-buying experience so enjoyable. Our team is dedicated to providing excellent customer service in a pressure-free environment, and it's great to know we succeeded. We appreciate your trust in us and are here to support you throughout your ownership journey .If you have any questions or need assistance, please don't hesitate to reach out. We're looking forward to your next visit with us to collect your new car. Take care and have a great day.
Réponse de Acorn Motor Group
Thank you, Jennifer, for your fantastic feedback. We're delighted to hear about your positive experience . Our team is committed to providing reliable and trustworthy service, and it's wonderful to know that our friendly staff made a difference for you. We strive to create a pressure-free environment and ensure customer satisfaction at every step. If you have any questions or need assistance in the future, please feel free to reach out. We're here to support you throughout your ownership journey. Take care and enjoy your new car. Happy driving. Have a great day.
Réponse de Acorn Motor Group
Thank you for your 5-star review, Alyn. We're thrilled to hear that you had a positive experience with our friendly staff. Our commitment to providing reliable customer service and a pressure-free environment is at the heart of what we do. We strive to ensure a smooth experience, and it's wonderful to know we met your expectations. Your satisfaction is our priority, and we look forward to supporting you throughout your ownership journey. If you have any questions or need assistance, please don't hesitate to reach out. Take care and have a great day.
Acorn Kia Crewe 💯
Chloe made my new Motobility purchase so easy and seamless. Would 100% recommend Acorn Kia Crewe to everyone.
13 mai 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Sarah, for your fantastic review. We're delighted to hear about your amazing experience with Chloe.. Our knowledgeable and friendly staff are dedicated to providing excellent customer service in a pressure-free environment, ensuring a smooth and transparent car-buying experience. It's wonderful to know that you found the process easy and stress-free. We truly appreciate your recommendation and are committed to supporting you throughout your ownership journey with our strong aftercare. Take care and enjoy your new car . Happy driving. Have a great day
Good servce
Took my car in for a mot 2 weeks ago and today I took it for a full service.
The staff are very pleasant and both the mot and service was done very professionally and would recommend these guys
Ian
14 mai 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Ian, for your wonderful review. We're delighted to hear that our friendly staff made your experience enjoyable. This reflects our strong commitment to excellent customer service and aftercare. We truly value your trust and satisfaction, and we're here to support you throughout your ownership journey. If you need anything else, please feel free to reach out. Take care and have a fantastic day.
Viki at Kia was fantastic and really…
Viki at Kia was fantastic and really really helpful
8 mai 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Gareth, for your fantastic review! We're delighted to hear that Vicki provided you with the excellent customer service we strive for. Our friendly staff are dedicated to ensuring a pressure-free and enjoyable experience for all our customers. Your satisfaction is our top priority, and we truly appreciate your trust in us. If you ever need assistance or have any questions, please feel free to reach out. Enjoy your new car and know that we're here to support you throughout your ownership journey!
A Very Good Shopping Experience. Very professional and made us feel…
Very professional and made us feel completely at home when going through all the paperwork. Was direct and not pushy. Answered all our questions. We needed the car to be ready sooner than was normal and they arranged this for us. All in all one of the easiest car purchases I have had. We are very satisfied on all counts. A big thank you to Will and Sean from us. 👍
7 mai 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Martin, for your wonderful review. We're thrilled to hear that you found our team friendly and helpful, and that your experience was stress-free. Our commitment to quality and customer satisfaction is at the heart of what we do, and we appreciate your trust in us. If you need any assistance in the future, please don't hesitate to reach out. Take care and enjoy your new car. Happy driving. Have a great day.
All went according to booking schedule…
All went according to booking schedule on Tim with good communication.
Advised with video report and car returned in clean condition.
7 mai 2026
Avis spontané
Réponse de Acorn Motor Group
Dear David, thank you for your wonderful feedback. Our team takes great pride in providing excellent customer service, and it's fantastic to know that our friendly staff made a positive impression. Your satisfaction is our priority, and we appreciate your trust in us. We look forward to supporting you throughout your journey. If you need anything else, please don't hesitate to reach out. Take care and have a great day.
My experience at Acorn Kia- Chloe was very supportive and open to…
Chloe was very supportive and open to questions. A test drive was arranged and was hassle free.
The team were very welcoming and friendly. It was a calm and relaxed atmosphere. I was able to progress with a car exchange, confident in the decisions I had made. Especially, when changing from a petrol hybrid to an electric vehicle.
8 mai 2026
Avis spontané
Réponse de Acorn Motor Group
Hello Susan, Thank you, , for your wonderful review. We're thrilled to hear that you found Chloe and our team friendly and helpful, and that your experience was stress-free. Our commitment to quality and customer satisfaction is at the heart of what we do, and we appreciate your trust in us. If you have any further questions please don't hesitate to reach out. We're looking forward to your next visit with us to collect your new car. Take care and have a great day.
Excellent Team
Ease of booking the service recall for a date to suit myself.
Comfortable waiting area with decent coffee machine and cold drinks fridge too.
Excellent video from Simon, car health check.
All the the Team at Acorn are very helpful and courteous
6 mai 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Jacquie, for your fantastic feedback. We are delighted to hear that you enjoyed first-class service at our reception. Our friendly staff is committed to providing reliable and quality customer service, ensuring a smooth and pressure-free experience for all our customers. Your satisfaction is our priority, and we truly appreciate your recognition of our efforts. If you have any further questions or need assistance, please feel free to reach out. We are here to support you throughout your ownership journey with honesty and care. Take care and have a great day.
Réponse de Acorn Motor Group
Thank you, Steven, for your fantastic feedback. We are delighted to hear that we provided you with the helpful and honest service we strive for. Our team is committed to creating a pressure-free environment and ensuring your satisfaction at every stage of your ownership journey. We truly value your trust and are here to support you with any further needs. Please feel free to reach out anytime. Take care and have a fantastic day.
Staff are excellent especially Dan…
Staff are excellent especially Dan Jackson who couldn't have been more helpful. Kia are really lucky to have such an exemplary Brand Specialist. From initial deposit to finalising the purchase was extremely quick. Would definitely recommend this dealership and a super car!
7 mai 2026
Avis spontané
Réponse de Acorn Motor Group
Thank you, Jeanette, for your fantastic review. We are delighted to hear that our friendly staff provided you with excellent customer service and made your experience smooth and stress-free. Thanks for your praise and comments about Dan, we will be sure to pass them on. Your satisfaction is our top priority, and it's wonderful to know that everything went according to plan without any delays. We truly appreciate your trust in us as a reliable dealership, and we are committed to supporting you throughout your ownership journey. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help. Take care and enjoy your new car. Happy driving. Have a great day.
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