Bought a clothes airer through Argos, good product but the legs broke after 6 months. Addis promptly honoured the 3year warranty when contacted, and posted an upgraded replacement within days.
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Lisez les avis des autres
Easy ordering process, delivery within couple of days. Addis had the type + size bins I wanted - 2 x 25L rolltop bins in cream, one for waste, one for recycling and finding them much more convenient... Voir plus
Swift and easy ordering service with good communication. The plastic 2litre jugs are ok, however they are unstable to handle when used to make porridge or a hot sauce. I don’t know if it’s just the he... Voir plus
Cheap Chinese tat that basically every other company does better. Make sure you keep your receipt to claim on your guarantee because in your two year guarantee for a spray mop you'll probably need at... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At Addis we believe that housework should be less a chore and more 'matter-of-fact'. We want to make life easier which leaves time for the things that matter.
Coordonnées de contact
Addis Housewares, Zone 3 Waterton Point, Brocastle Avenue, Waterton Industrial Estate, CF31 3US, Bridgend, Royaume-Uni
- 0800 515 300
- info@addis.co.uk
- www.addis.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Swift and easy ordering service but quality could be better
Swift and easy ordering service with good communication. The plastic 2litre jugs are ok, however they are unstable to handle when used to make porridge or a hot sauce. I don’t know if it’s just the heat that softens the plastic or the microwave causes the jug to loose structural integrity but I have to use both hands when removing it from the microwave to avoid spills and potentially burns.
Item was easily located on website and…
Item was easily located on website and ordering easy and fuss-free and delivery prompt.
Amazing Product - 4 Arm 42m Rotary Airer
I purchased the 4 Arm 42m Rotary Airer
The website was super easy to use with great communication from start to finish. Amazing customer service. Fast delivery & an amazing product....just in time for some sunshine!
Flexi Laundry Basket - don’t buy
I’ve just had an email from Addis refusing my request for a refund for a Flexi Laundry Basket the handles of which snapped after less than a fortnight. Despite providing a photo of the price label (including the retailer’s logo) and the corresponding debit on my bank statement they maintain this isn’t proof of purchase. Unfortunately I didn’t get a receipt. Last time I buy Addis.
Well worth buying direct at a great…
Well worth buying direct at a great price and a household name with fast deilvery
8.5l soft touch bowl
Ordered 8.5l soft touch bowl. This bowl is the best fit for our sink, and is very robust and durable. It hasn't stained and is easy to keep clean. The order was processed swiftly and the bowl delivered within the suggested time frame. Would order again from this company.
Customer services gripe.
Product is excellent, but their customer services are awful, asked for help understanding how to operate their product safely, and also told them their instructions were lacking certain info, and I receive an email back asking to send proof of purchase before they can go any further! Just why??

Réponse de ADDIS Home
Long life for great products
My Wife and I received an Addis gift set as a Wedding Present in 1966. The Broom, Linen Basket and bowl are still in use. Regrettably the brush and dustpan lasted only 59 years!!!!!!! . Great products and so good to see a Company continue to trade for so many years. Speaks volumes for their products
Had one of their clothes airers for…
Had one of their clothes airers for just over 2, rubbish product, very flimsy tubing, it finally snapped last week. I never overloaded this product due to its flimsy appearance, I’d happily have paid more for a more robust product. Addis won’t be getting any of my money.

Réponse de ADDIS Home

Réponse de ADDIS Home
A pleasure to purchase from Addis an…
A pleasure to purchase from Addis an easy decision and to make as I needed to make sure I purchased the correct size. I was kept updated on the delivery so overall Addis did a great job for me. Highly recommend.
Amazing customer service
I contacted Addis on the off chance because the caps for my under sink storage unit had come off. I sent a parts request on Sunday evening and by Monday morning the parts had been sent at no cost. Amazing customer service.
A really great mop, soaks up the water leaving the floor to dry very quickly- also picks up the dog hairs as it goes
A great mop - my second - website easy to navigate and very fast delivery
Quick delivery and very good product
Quick delivery and very good product
I ordered a washing up bowl and a Jumbo…
I ordered a washing up bowl and a Jumbo dish brush. The bowl was not the size I required and it was scuffed and dirty inside and the Jumbo brush was not a Jumbo and was smaller than the one I was using. Needless to say I had to return them both and Paid for the postage despite the damage / dirty bowl costing as much as the items very difficult to speak to anyone on the phone- apparently telephone issues !
Great website
I couldn't find what I wanted in any shops, and thought I would look on Addis website (not realizing that you could actually buy from the website), I found both items I needed - thanks! Delivery was quick.
Quality
It was so east to order and it arrived very quickly. The quality of these products are fantastic and well worth the money.
Great service
Easy to order, kept up to date and arrived on time well packaged
Easily the best food storage containers…
Easily the best food storage containers I've ever used. Perfect for batch cooking/freezing and microwave (lid off). No nasty side clips to break off and flexible top allows a perfect airtight seal. I am still using containers that are over 10 years old!
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