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The product - a plastic bin was fine, but the Addis product label could not be peeled off easily.
So I had to spend 10 minutes using isopropyl alcohol and my nails to carefully scratch it off.
However the plastic was sufficiently soft that scratches from my nails permanently marked the bin.
Just make the labels easy to peel off for goodness sake!
Edit: added an extra star as the manufacturer took the trouble to reply to my review.

Great mop that works well, it is just not made to last. We have had two in as many years. Both spray mechanisms packed up within 6 months and around a year both snapped near the bottom due to rust. This would be fine if one was buying a cheap Chinese nock off, but when one is purchasing a so-called quality product from a premium brand at a 70% higher price then it’s competitor product in store, it is very disappointing.

We have a fairly old rotary drier, the lower section had, over the years succumbed to rust and I had to cut the lower part away. I tried to buy a new one, but they were not available for sale. Instead I was given a new one. Perhaps Addis could give customer relations training to other firms!

Product was obviously faulty but was sent anyway. Should have been rejected at manufacturing stage.

The website was easy to navigate. The pricing was clear and easy to understand. I received my order really promptly. I think the postage and packing for such a lightweight item was a bit steep - but that's probably down to the cost of postage generally in this day and age. I wish this was an item I could have bought in a shop - but it wasn't probably because it's a spare part.

I knew the floor cleaner I wanted & was able to add other useful items & have all delivered together. Cleaner was replacement for same model I had 5 years plus.

Always buy Addis because you get what you pay for.
Well thought out design and top quality materials.
Long lasting and durable.

Addis household products have been part of our lives for decades. So when our trusty Addis laundry baskets needed replacing after years of service very pleased to be able to source directly on-line the same quality products. Delivered promptly.

The clothes line props are light, but seem well made and very competitive price. Bought direct from Addis on reputation and not disappointed with product. Would have been 5 out of 5, if customer service & dispatch had been a wee bit more efficient.

We were very glad to see that ADDIS still offered this product as we find the design fits perfectly with our kitchen. The previous one lasted over 10 years so we have no hesitation in using them again!
The only downside is that the item comes in every shade of black except for white!!

Everything was first class.

Ordered two white square washing baskets, one for my washing and one for the ironing. I already have one but changing the colours. They are sturdy & strong, easy to carry & use, came well packaged. Seemed to take a while between order and delivery but I wasn’t in a rush.

Really very impressed with Addis. Lewys dealt with my complaint regarding line tightener on rotary dryer 45m bought a year ago though only installed 6 months ago. Excellent/outstanding customer service I emailed one day they replied an hour later. Replacement on its way today. Would recommend this brand myself and family have used for many years. Guarantee and products first class. Many manufacturers could take a leaf out of their book. 5 star manufacturers. Thank you Addis and Lewys.

I have bought this large dish rack drainer to replace my old one. Same colour etc but after about 10 years of use it was breaking. Good design. Large enough for family of four with no dishwasher.

Good product, price and delivery

Thought the material is more flimsy than I would associate with a top brand. Saying that it does the job.

I recently purchased a kitchen bin from ADDIS via amazon. the box was all ripped at the bottom and the bin lid was broke. I got in touch with amazon about sending the bin back, amazon was pretty prompt sending me a form with a send back code. later that day I got an email from ADDIS DIRECT saying I had to pay for postage to send back the bin even though it was broke talk about adding insult to injury. DISGUSTING site. don't buy from this site it's a rip off site. would never buy from them again.

We ordered a whole lot of the wonderful Addis "Foodsaver" food containers recently. Firstly, what brilliant containers these are, lasting all-but forever, but also what fantastic price and service Addis offered. Well done!

On 17/2/25 I purchased an Addis spray mop for £18 from my local B&M store. After a few days it was broken. The plastic retaining clips that hold the bottle in place were breaking off. I returned the item to store and obtained a replacement. Unfortunately this one broke within a week, the same plastic component but in a different place. To me this would suggest a batch issue and a fault in manufacture. Unfortunately I lost the receipt so contacted Addis direct because B&M refund policy is you need your receipt.
Addis reply was they could not validate my warranty without proof of purchase. Very poor customer service. It was an Addis product and I was taking up the issue with the manufacturer/distributor, not a high street retailer.
With many retailers not issuing receipts unless you ask this appears to be a way of companies shirking their responsibility. Also who keeps a receipt for a cleaning product, have you retained the receipt for your hand broom and dustpan?