I dealt with a gentleman named Richard Newton. I was facing an issue with some missing charge information. Richard made sure that everything was accounted for and took ownership of my problem by emai... Voir plus
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Lisez les avis des autres
Richard Newton has been absolutely brilliant in helping me resolve an ongoing credit issue. He fully understood my frustrations, took the time to listen and was genuinely keen to get everything... Voir plus
I had an issue with missing charge sessions on my account due to a change of charging unit at my house. I sent an email explaining the problem and Euan Spackman got back to me in good time, explaining... Voir plus
Holly Anning1. After a great deal of problems sorting out a complex accounts issue which even AllStar Customer Service couldn't sort out. Holly (from the Sales Team) took charge in a pro-active and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service de paiement
- aussi dans
- Borne de recharge pour véhicules électriques
- Fournisseur de carburant
- Fournisseur de carburant diesel
- Services aux entreprises
Écrit par l'entreprise
Allstar Fuel Cards is a well-established company that specializes in providing fuel & EV card solutions and services to businesses in the United Kingdom. 1. Fuel Card Services: Allstar offers a range of fuel card options designed to help businesses effectively manage their fuel expenses. These cards can be used at a vast network of fuel stations across the UK, providing convenience and flexibility for companies with fleets of vehicles. 2. Cost Savings: Allstar Fuel Cards are known for their cost-saving benefits. They often come with discounts, rebates, and other incentives at partner fuel stations, allowing businesses to reduce their fuel-related expenditures. 3. Expense Management: We provides tools and services to help businesses streamline their fuel expense management. This includes detailed reporting, monitoring of fuel consumption, tracking expenses, and analysing driver behaviour, which helps businesses gain insights into their operations. 4. Dedicated Support: Allstar is committed to delivering excellent customer service. We may assign dedicated account managers or customer support teams to assist businesses in selecting the right fuel card, understanding discounts, and addressing any inquiries or issues. 5. Nationwide Coverage: Allstar Fuel Cards offer extensive coverage with a network of partner fuel stations across the UK. This ensures that businesses have access to fuelling options in various locations, from major cities to remote areas. 6. Online Management: Allstar provides an online platform that allows businesses to conveniently manage their fuel card accounts. Users can access reports, make transactions, and monitor their accounts securely through this platform. 7. Sustainability Initiatives: Some Allstar Fuel Cards may support sustainability efforts, such as carbon offset programs or partnerships with eco-friendly fuel providers, aligning with the growing emphasis on environmental responsibility. 8. Allstar provides full end-to-end solution for EV users and fleets. The Allstar EV Card provides access to a wide UK network of EV charging stations. This network includes various charging providers and stations, allowing cardholders to charge their electric vehicles conveniently. In summary, Allstar Fuel Cards is a reputable and established company in the UK that specialises in providing fuel & EV card solutions to businesses. Their services are designed to help businesses save money on fuel expenses, manage costs efficiently, and take advantage of a widespread network of fuel stations. With a focus on customer support and a range of card options, Allstar Fuel Cards plays a significant role in helping businesses optimize their fleet management and control fuel-related costs. Please note that specific details about our offerings and services may change over time, so it's advisable to visit our official website or contact us directly for the most up-to-date information.
Coordonnées de contact
PO Box 1463, Canberra House, Lydiard Fields, SN5 6PS, Swindon, Royaume-Uni
- 03452665101
- fast.admin@allstarcard.co.uk
- www.allstarcard.co.uk
4,4
Excellent
3 k avis
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Ryan was very helpful and friendly…
Ryan was very helpful and friendly service. They were able to answer all my queries and resolve everything quickly
25 septembre 2026
Avis spontané
Réponse de Allstar Business Solutions
Hello Jake!
Thank you for taking the time to share your feedback. We’re delighted to hear that Ryan provided such friendly and helpful service.
It’s great to know that Ryan was able to answer all your queries and resolve everything quickly and efficiently. Delivering clear, knowledgeable and responsive support is at the heart of Allstar’s commitment to service excellence.
We’ll be sure to share your kind words with Ryan and the wider team. Thank you for choosing Allstar and for recognising the excellent service you received!
The Head of Customer Experience
Efficient and excellent experience
Efficient and excellent experience delivered by Lizzie.
25 septembre 2026
Avis spontané
Réponse de Allstar Business Solutions
Hello Tracey!
Thank you for your excellent feedback. We’re delighted to hear that Lizzie provided such an efficient and positive experience.
At Allstar, we’re committed to delivering professional, responsive and customer-focused service, so it’s wonderful to know that Lizzie demonstrated these qualities during your interaction. We’ll be sure to share your kind feedback with Lizzie and the wider team.
Thank you for choosing Allstar and for recognising our commitment to service excellence!
The Head of Customer Experience
Spoke to Ryan Pook today to follow up…
Spoke to Ryan Pook today to follow up on a query that was outstanding, Ryan sorted it out in a few minutes. Very helpful & friendly
25 septembre 2026
Avis spontané
Réponse de Allstar Business Solutions
Hello Sherena!
Thank you for taking the time to share your feedback. We’re delighted to hear that Ryan was able to resolve your outstanding query so quickly.
It’s great to know that Ryan was not only efficient and helpful, but also friendly throughout your interaction. Providing prompt, knowledgeable and customer-focused support is central to Allstar’s commitment to service excellence.
Thank you for choosing Allstar and for recognising the excellent service you received!
The Head of Customer Experience
Excellent Service
Excellent Service
Would like to thank Lucy for guidance on a query we had. She was polite and helpful.
25 septembre 2026
Avis spontané
Réponse de Allstar Business Solutions
Hello Jack!
Thank you for your excellent feedback. We’re delighted to hear that Lucy provided such helpful guidance with your query and that you found her polite, friendly and professional.
At Allstar, we’re committed to delivering clear, knowledgeable and customer-focused support, so it’s wonderful to know that Lucy made your experience a positive one. We’ll be sure to share your kind words with her and the wider team.
Thank you for choosing Allstar and for recognising our commitment to excellent service!
The Head of Customer Experience
Stuart sharland made signing up an easy…
Stuart sharland made signing up an easy experience for me from signing up to setting up my account couldn’t think him enough and the company is 5 star
16 septembre 2026
Avis spontané
Réponse de Allstar Business Solutions
Hello Samuel,
Thank you so much for your fantastic feedback. We’re delighted to hear that Stuart made the sign-up process so easy and straightforward, from joining Allstar through to getting your account set up.
Making the customer journey simple, efficient and hassle-free is an important part of Allstar’s commitment to service excellence, and it’s wonderful to know that Stuart provided such helpful and supportive service throughout.
We’ll be sure to share your kind words with Stuart and the wider team. Thank you for choosing Allstar and for your five-star feedback — we really appreciate it!
The Head of Customer Experience
I cannot praise Stuart Sharland enough
I cannot praise Stuart Sharland enough for his exceptional work as our account manager at All Star Fuel Cards. From day one, Stuart has been proactive, incredibly responsive, and genuinely dedicated to making sure our account runs smoothly.
Any questions, account adjustments, or support we've needed have been handled with absolute efficiency and a friendly, professional attitude. It is rare to find customer service of this high caliber—Stuart truly goes above and beyond to make everything completely hassle-free for us.
Five stars all around. If you are with All Star, you are in the best possible hands with Stuart!
3 septembre 2026
Avis spontané
Réponse de Allstar Business Solutions
Hello Martin!
Thank you so much for this outstanding feedback. We’re delighted to hear about your experience with Stuart Sharland and the exceptional support he has provided as your Allstar Fuel Cards account manager.
It’s fantastic to know that Stuart has consistently been proactive, responsive and dedicated to ensuring your account runs smoothly. His ability to handle questions, account adjustments and support requests efficiently, while maintaining a friendly and professional approach, is a wonderful example of the service excellence we strive to deliver at Allstar.
Going above and beyond to make things straightforward and hassle-free for our customers is at the heart of what we do. We’ll be sure to share your kind words with Stuart and the wider team — we know they’ll be greatly appreciated.
Thank you again for your continued trust in Allstar and for taking the time to recognise Stuart’s commitment to delivering an excellent customer experience.
The Head of Customer Experience
contacted with Lucy and she was able to…
contacted with Lucy and she was able to answer all my questions.
24 septembre 2026
Avis spontané
Réponse de Allstar Business Solutions
Hello Steve,
Thank you for taking the time to share your feedback. We’re delighted to hear that Lucy was able to answer all your questions and provide the support you needed.
Clear, helpful and knowledgeable customer service is at the heart of Allstar’s commitment to service excellence, and it’s wonderful to know that Lucy made your experience a positive one.
We’ll be sure to share your kind feedback with Lucy and the wider team. Thank you for choosing Allstar and for recognising the excellent service you received!
The Head of Customer Experience
Etse Iluobe was very helpful and…
Etse Iluobe was very helpful and answered all my queries
24 septembre 2026
Avis spontané
Réponse de Allstar Business Solutions
Hello Louise,
Thank you for taking the time to share your feedback. We’re delighted to hear that Etse was so helpful and took the time to answer all your queries.
Providing clear, knowledgeable and friendly support is an important part of Allstar’s commitment to service excellence, and it’s great to know that Etse made your experience a positive one.
Thank you for choosing Allstar and for recognising the excellent service you received!
The Head of Customer Excellence
Stuart Sharland
I've had a really positive experience with the fuel card service. Stuart have always been friendly, helpful and easy to deal with whenever I’ve needed anything. he has made the whole process simple and hassle-free, which I really appreciate. I’m very happy with the service and would definitely recommend.
24 septembre 2026
Avis spontané
Réponse de Allstar Business Solutions
Hello Gabriel,
Thank you so much for your fantastic feedback. We’re delighted to hear that you’ve had such a positive experience with Allstar’s fuel card service.
It’s wonderful to know that Stuart has consistently been friendly, helpful and easy to deal with, making your experience simple and hassle-free. Providing reliable, straightforward and customer-focused support is at the heart of Allstar’s commitment to service excellence.
We’ll be sure to share your kind words with Stuart and the wider team. Thank you for your recommendation and for choosing Allstar — we really appreciate it!
The Head of Customer Experience
Charge Cost Incorrect
Providing the actions taken by Allstar, work, then the support and speed of customer help couldn't be faulted.
Euan Spackman was the customer service advisor I dealt with. clear, quick and concise answer which will hopefully resolve the issue.
24 septembre 2026
Avis spontané
Réponse de Allstar Business Solutions
Hello Liam,
Thank you for taking the time to share your feedback. We’re delighted to hear that you found Allstar’s support clear, quick and effective.
It’s especially pleasing to hear that Euan provided a concise and helpful response and took the time to explain the actions taken to address your issue. Delivering prompt, knowledgeable and solution-focused customer service is central to Allstar’s commitment to service excellence.
We’ll be sure to share your kind feedback with Euan and the wider team. Thank you for recognising the speed and quality of support you received from Allstar.
The Head of Customer Experience
When i called i got through to a lovely…
When i called i got through to a lovely lady named Lizzie.
Lizzie was very helpful with my query and it was all sorted within 5 minutes.
Thankyou Lizzie
24 septembre 2026
Avis spontané
Réponse de Allstar Business Solutions
Hello Neil,
Thank you for taking the time to share your feedback. We’re delighted to hear that Lizzie provided such friendly, helpful and efficient service.
It’s fantastic to know that she was able to understand your query and get everything resolved within just five minutes. Providing quick, knowledgeable and customer-focused support is at the heart of Allstar’s service excellence.
We’ll be sure to share your kind words with Lizzie and the wider team. Thank you for choosing Allstar and for recognising the excellent service you received!
The Head of Customer Experience
Fantastic customer service
Fantastic clear helpful prompt responses from Jasmine Gray over the past few days with my many queries. Brilliant service, thank you!
23 septembre 2026
Avis spontané
Réponse de Allstar Business Solutions
Hello Michelle,
Thank you so much for your fantastic review. We’re delighted to hear that Jasmine provided such clear, helpful and prompt support while handling your queries.
At Allstar, we’re committed to delivering excellent customer service that is responsive, knowledgeable and easy to understand. It’s wonderful to know that Jasmine made such a positive difference to your experience and was able to support you so effectively.
Thank you again for recognising our service excellence and for choosing Allstar!
The Head of Customer Experience
Etse Iluobe was very helpful with…
Etse Iluobe was very helpful with finding out how I get Fuel Consumption reports sent to me.
22 septembre 2026
Avis spontané
Réponse de Allstar Business Solutions
Hello Kate,
Thank you for taking the time to share your feedback. We’re delighted to hear that Etse was so helpful in assisting you with your fuel consumption reports.
Providing clear, knowledgeable and efficient support is an important part of Allstar’s commitment to service excellence, and it’s great to know that Etse was able to help you find the information and solution you needed.
We’ll be sure to share your kind feedback with Etse and the wider team. Thank you for choosing Allstar and for recognising the excellent service you received.
The Head of Customer Experience
ames Wilcox at Allstar is an absolute…
ames Wilcox at Allstar is an absolute pleasure to work with. He is extremely helpful, knowledgeable, and always professional and polite in every interaction. James consistently goes above and beyond to provide support, no matter how big or small the request. Nothing is ever too much trouble for him, and he is always willing to take the time to help and ensure issues are resolved quickly and effectively. His expertise, positive attitude, and commitment to excellent customer service make him a real asset to the team. I genuinely appreciate all of his support and would highly recommend him.
23 septembre 2026
Avis spontané
Réponse de Allstar Business Solutions
Good morning!
Thank you for your fantastic review and for taking the time to recognise James. We’re so pleased to hear that he has consistently provided you with knowledgeable, professional and friendly support.
Going above and beyond for our customers and making sure every query is handled with care is central to Allstar’s commitment to service excellence. Your comments about James’s expertise, positive attitude and willingness to help are a wonderful reflection of this.
We’ll make sure your feedback is shared with James and the wider team. Thank you again for choosing Allstar and for your recommendation.
The Head of Customer Excellence
Professional and friendly
The staff are helpful, friendly, and very professional. They are also highly solution-oriented. A special thank you to Etse Iluobe for going above and beyond to help us.
23 septembre 2026
Avis spontané
Réponse de Allstar Business Solutions
Guid Mornin!
Thank you so much for your wonderful feedback. We’re delighted to hear that you found the Allstar team helpful, friendly, professional and highly solution-oriented.
A special thank you for recognising Etse. We’re particularly pleased to hear that Etse went above and beyond to support you and ensure you received the help you needed. Going the extra mile for our customers is an important part of Allstar’s commitment to service excellence.
We’ll be sure to share your kind words with Etse and the wider team. Feedback like yours is a great encouragement and reflects the high standard of customer service we strive to deliver every day.
The Head of Customer Experience
Quick professional service
Quick professional service.
Once through the menu my question was answered quickly & professionally.
22 septembre 2026
Avis spontané
Réponse de Allstar Business Solutions
Hello Gary,
Thank you for taking the time to share your feedback. We’re delighted to hear that, once you reached the right team, Etse was able to answer your question quickly, clearly and professionally.
Providing efficient, knowledgeable and friendly customer service is at the heart of Allstar’s commitment to service excellence. We’re especially pleased that Etse made your experience straightforward and resolved your query promptly.
We’ll be sure to share your kind feedback with Etse and the wider team. Thank you for choosing Allstar and for recognising the high standard of service we aim to provide.
The Head of Customer Experience
Brian was really helpful
Brian was really helpful. We needed to change our Direct Debit details, and he clearly explained what we needed to do. He then followed everything up efficiently and ensured the details were successfully updated. We’re very pleased with the service we received.
22 septembre 2026
Avis spontané
Réponse de Allstar Business Solutions
Hello Gavin,
Thank you for your fantastic feedback. We’re delighted to hear that Brian provided such helpful and professional support when you needed to update your Direct Debit details.
It’s great to know that Brian clearly explained the process, followed everything up efficiently, and made sure the changes were completed successfully. This kind of proactive, knowledgeable and reliable customer service is exactly what we strive for at Allstar.
We’re very pleased that you were happy with the service you received, and we’ll be sure to share your kind words with Brian. Thank you for choosing Allstar and for taking the time to recognise our commitment to service excellence.
The Head of Customer Experience
I had frustrating security issues as…
I had frustrating security issues as the system did not recognise the passwords that had been confirmed. The issue was quickly resolved by Rebecca Loso who quickly understand and dealt with the issue in hand
22 septembre 2026
Avis spontané
Réponse de Allstar Business Solutions
Good Morning,
Thank you for sharing your experience. While it’s disappointing that you initially encountered frustrating security issues with the system not recognising the confirmed passwords, we’re delighted that Rebecca was able to quickly understand the issue and resolve it for you.
We’re very proud of the service and experience provided by the Allstar team. Rebecca’s prompt, professional and knowledgeable support is a great example of the level of customer service we strive to deliver. We really appreciate your feedback and are pleased that the issue was resolved quickly and efficiently.
The Head of Customer Experience
Lucy Phelps was Amazing!
Lucy was fab, really helpful great on the phone and so helpful, i have been struggling for a while because i was on a old version, one call with lucy and all was sorted, Thank you !
22 septembre 2026
Avis spontané
Réponse de Allstar Business Solutions
Hello Imogen!
Thank you so much for your fantastic feedback! We’re delighted to hear that Lucy was so helpful and made everything so much easier for you.
It’s great to know that after struggling with the old version, Lucy was able to resolve everything for you in just one call. At Allstar, we pride ourselves on providing excellent service and making things as straightforward as possible for our customers.
We’ll be sure to pass your lovely comments on to Lucy — she’ll be thrilled to hear them! Thank you again for choosing ⭐Allstar⭐ and for taking the time to leave us a review.
The Head of Customer Experience
Riley Benjafield was so helpful sorting…
Riley Benjafield was so helpful sorting out a card limit
22 septembre 2026
Avis spontané
Réponse de Allstar Business Solutions
Good Afternoon!
Thank you so much for your lovely feedback! We’re delighted to hear that Riley was so helpful in getting your card limit sorted.
At Allstar, we pride ourselves on providing excellent customer service and making things as straightforward as possible for our customers. It’s fantastic to know Riley was able to assist you and provide such a positive experience.
We’ll be sure to pass your kind words on to Riley. Thank you again for choosing ⭐Allstar⭐ and for taking the time to leave us a review!
The Head of Customer Experience
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