I have been a member with BHSF for a very long time. I have always experienced first class service from the customer care team. They are patient, friendly and helpful. Claims are paid promptly.... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
BHSF is a very valuable cover system for month by month medical expenses e.g. dental, optician, consultations. Scan your receipts or put through the digital receipts directly as a paid up member and... Voir plus
L'entreprise a répondu
Today I had the pleasure of speaking to Jackie, who solved all my issues, she was like wonderwomen. My direct debits have been coming out from the wrong account, so i stopped them when i realized... Voir plus
L'entreprise a répondu
Amazing customer service from Pal today. Easy to find the telephone number. Got through to an agent after only a short wait. The agent understood and addressed my query very efficiently, politely, and... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
BHSF provide affordable health insurance for individuals, employees and intermediaries. Employee health and wellbeing benefits and HR support services
Over 150 years of putting people first. Affordable health cash plans and wellbeing solutions for businesses and individuals
Écrit par l'entreprise
- Introducing our new Health & Wellbeing Plan for employees
- Provide your employees with convenient digital, preventative care and valuable health plan benefits. Our business health plan offers easy, digital access to essential services like dental, optical, physiotherapy, and skin cancer screening, along with financial support for routine healthcare costs.
Coordonnées de contact
14th Floor, 54 Hagley Road, B16 8PE, Birmingham, Royaume-Uni
- 0121 454 3601
- enquiries@bhsf.co.uk
- www.bhsf.co.uk
4,8
Excellent
8 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de BHSF
Hi Susan,
Thank you for your lovely 5* review and we'll always be here to help if needed.
BHSF
Easy online experience.
Online is simple and does not getting updated like most other companies. No hassle. Being a pensioner and not IT literate this is very helpful. Payments prompt. Excellent service. Thankyou.
27 avril 2026
Réponse de BHSF
Hi Susan,
Thank you very much for your lovely review. Our portal was designed with simplicity in mind, so we're very pleased to hear you're so happy with it.
BHSF
Réponse de BHSF
Hi customer,
Thank you for your 5* review and we hope to be of such service again in future.
BHSF
Réponse de BHSF
Hi Andrew,
Thank you for your kind words and we hope to be of such service for your next claim!
BHSF
Very good
Very good, have been with BSHF for many years and cannot fault it. Claims are sorted in no length of time. Great service.
27 avril 2026
Réponse de BHSF
Hi Bernadette,
Thank you for your very kind words., and we'll always be here to help if needed.
BHSF
Excellent Service
I have been with BHSF since 2017 and have always received excellent service. When I have rung with enquiries staff have been very helpful and friendly. On-line claims are easy, efficiently dealt with and claims settled quickly.
27 avril 2026
Réponse de BHSF
Hi Bernie,
Thank you for taking the time to leave us such a lovely review, and we hope to be of such service for many more years to come.
BHSF
Réponse de BHSF
Hi customer,
Thank you for your amazing 5* review, and please let us know if there's ever anything we can do to help.
BHSF
Excellent scheme
Excellent scheme, straightforward to make a claim, knowledgeable and courteous staff if any queries. Prompt response and payment.
Really happy with this scheme
27 avril 2026
Réponse de BHSF
Hi Jolo,
Thank you very much for your lovely comments and amazing 5* review. If there's ever anything you need, please get in touch and we'll see what we can do.
BHSF
I have been with BHSF for many years it…
I have been with BHSF for many years it is so easy now to claim online and my claims are processed quickly - great service!
27 avril 2026
Réponse de BHSF
Hi Sue,
Thank you for your amazing 5* review and we hope to be of service again in the future.
BHSF
Réponse de BHSF
Hi Hilary,
Thank you for your amazing feedback and we hope to be as prompt with any/ all future claims.
BHSF
This is the only email I've had
This is the only email I've had, no other communication from you at all since I sent my claim in, the only reason I know you have dealt with the claim is that money from you has gone into my account, would have thought you would at least email to say you have received my claim let alone what and when you are paying out in to my bank.
27 avril 2026
Réponse de BHSF
Hi customer,
Thank you for taking the time to leave us a review.
If Policyholders submit their claims through our free-to-use Online Portal, they should receive emails when they submit a claim (confirming we’ve received a claim and how to get in touch with us if needed), and after a claim has been considered by our Claims Services Team (either a ‘Benefit Statement’ confirming the payment(s) made, or a reason why the claim could not be authorised).
However, the above may not be sent under various circumstances, such as: if a Policyholder posts their claims to us/ if we don’t have an email address on file/ if a Policyholder’s preferences do not allow us to send emails.
If you’re ever in doubt, it’s always worth calling our Helpdesk though (0121 454 3601), as they will be happy to look into things further for you where wished.
BHSF
Réponse de BHSF
Hi Kevin,
Thank you very much for your review, and please let us know if there's ever anything we can do to become a 5* for you!
BHSF
Réponse de BHSF
Hi Vanessa,
Thank you for your amazing 5* review and we'll always be here to help if needed.
BHSF
Awesome customer service!
It's the second time I need to contact BHSF customer service to get help with something and both times they have been amazing. Super friendly, quick, efficient. Today I spoke to Nasima who was very lovely and helpful. There was a small wait on the phone which I didn't mind at all, but Nasima was very apologetic and appreciative. Totally recommend.
1 mai 2026
Avis spontané
Réponse de BHSF
Hi Romina,
Thank you very much for your very kind words and amazing review. We'll be sure to pass your feedback on to the staff member directly, but please do not hesitate to get in touch fi there's ever anything else we can do to help.
BHSF
Réponse de BHSF
Hi Jackie,
Thank you for your excellent 5* review.
We're glad to hear you're happy with the ease and speed of submitting your claims. We hope to be of service again in the future.
BHSF
Problem resolved promptly in helpful…
Problem resolved promptly in helpful professional manner
Thanks to Katie and all at customer service/operations
23 avril 2026
Avis spontané
Réponse de BHSF
Hi Judith,
Thank you for your excellent 5* review.
It's great to hear you're happy with the service provided by our Claims Services Team. We've passed along your kind words to Katie and her manager. If you ever have any questions, or need any guidance, please don't hesitate to get in touch.
BHSF
Very comprehensive and quick system
Very comprehensive and quick system. Thank you.
28 avril 2026
Avis spontané
Réponse de BHSF
Hi Elaine,
Thank you for your excellent 5* review.
We're glad to hear you're happy with the speed and efficiency of our Online Portal. We look forward to receiving your next claim.
BHSF
Jaqueline at BHSF customer service
New to BHSF and Jaqueline Goslin-Simmonds was fantastic! She answered all of my questions, help me to get into the BHSF’s Online Portal which I was unaware of. Excellent help and service. Thank you.
27 avril 2026
Avis spontané
Réponse de BHSF
Hi Flo,
Thank you for your wonderful 5* rating and review.
It's lovely to hear you're so happy with your recent experience with us. We'll be sure to pass along your kind words to Jacqueline and her manager. If you do have any further questions, or need any guidance, please don't hesitate to get in touch.
BHSF
Thank you Neil Ryder
My partner and I have used this service and find it fantastic!
This post is about an issue I had with my portal. I emailed the help desk last night, and within 24 hours the issue was resolved!
Thank you to Neil Ryder who helped assisting me and rectifying the problem for me. I have now been able to log into their new system with no problems. :)
24 avril 2026
Avis spontané
Réponse de BHSF
Hi Emma,
Thank you for your amazing 5* review.
We're so glad to hear you're happy with the service provided by our Helpdesk team. We'll be sure to pass along your kind words to Neil and his manager. We hope we can be of service again in the future.
BHSF
Claim processed quickly and efficiently…
Claim processed quickly and efficiently by Katie Haynes
24 avril 2026
Avis spontané
Réponse de BHSF
Hi Mr Dainty,
Thank you very much for your amazing review, and we'll be sure to pass your feedback on to the staff member directly. We hope to be of service again in the future.
BHSF
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