BHSF is a very valuable cover system for month by month medical expenses e.g. dental, optician, consultations. Scan your receipts or put through the digital receipts directly as a paid up member and... Voir plus
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Lisez les avis des autres
Today I had the pleasure of speaking to Jackie, who solved all my issues, she was like wonderwomen. My direct debits have been coming out from the wrong account, so i stopped them when i realized... Voir plus
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Amazing customer service from Pal today. Easy to find the telephone number. Got through to an agent after only a short wait. The agent understood and addressed my query very efficiently, politely, and... Voir plus
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When I made an enquiry with the Birmingham Hospital Saturday Fund last week my telephone advisor was truly excellent. A few issues came up but Marie was truly polite professional courteous knowledgeab... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
BHSF provide affordable health insurance for individuals, employees and intermediaries. Employee health and wellbeing benefits and HR support services
Over 150 years of putting people first. Affordable health cash plans and wellbeing solutions for businesses and individuals
Écrit par l'entreprise
- Introducing our new Health & Wellbeing Plan for employees
- Provide your employees with convenient digital, preventative care and valuable health plan benefits. Our business health plan offers easy, digital access to essential services like dental, optical, physiotherapy, and skin cancer screening, along with financial support for routine healthcare costs.
Coordonnées de contact
14th Floor, 54 Hagley Road, B16 8PE, Birmingham, Royaume-Uni
- 0121 454 3601
- enquiries@bhsf.co.uk
- www.bhsf.co.uk
4,8
Excellent
8 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de BHSF
Hi Maria,
Thank you for your wonderful 5* review.
We're so glad to hear you're happy with the service we provide. We look forward to receiving your next claims.
BHSF
Réponse de BHSF
Hi Customer,
Thank you for your excellent review and 5* rating.
It's great to hear you're happy with your overall experience with us. We hope we can be of assistance in the future.
BHSF
Easy procedure to make claims on line
Easy procedure to make claims on line. Payment of claims very quick.
26 juin 2026
Réponse de BHSF
Hi Kathleen,
Thank you for your excellent 5* review.
We're so glad to hear you've found the claims process both quick and easy. We look forward to receiving your next claims.
BHSF
Great service
Great service, my issue was dealt with quickly and efficiently by Abby Brislane and Neil Ryder, many thanks.
23 juin 2026
Avis spontané
Réponse de BHSF
Hi Jacqueline,
Thank you for your lovely review and 5* rating.
We're delighted to hear you're happy with the service provided by our Helpdesk and Claims Team. We'll be sure to pass along your kind words to Abby and Neil's managers. We hope we can be of assistance again in the future.
BHSF
Although I had to contact BHSF a few…
Although I had to contact BHSF a few times because I had emailed the information to enquiries instead of claims eventually it was dealt with and a friendly letter from Neil Ryder wishing me a speedy recovery.
I have used them for decades and pleased with the service.
18 juin 2026
Avis spontané
Réponse de BHSF
Hi Jane,
Thank you for your wonderful 4* review.
It's lovely to hear you're happy with your overall experience with us. We hope to be of service for many years to come.
BHSF
Chiropody claim
I spoke to Customer Services after a claim for podiatry treatment was refused in error by the Claims Department. The advisor I spoke to, Alan, was brilliant, very courteous and helpful. He investigated the problem thoroughly, and followed it up promptly. Thank you Alan!
24 juin 2026
Avis spontané
Réponse de BHSF
Hi Rosemary,
Thank you for your excellent 4* review.
We're so glad to hear our Helpdesk team were able to assist with your query. If you do have any further questions, or need any guidance, please don't hesitate to get in touch.
BHSF
I received a text saying that the foot…
I received a text saying that the foot healthcare practitioner whom l have used previously and successfully claimed was not HCPC Registered which he is HCPC CH17196
This registration is clearly displayed on the bottom of the receipt that l submitted
An apology for my inconvenience would have been appreciated
23 juin 2026
Avis spontané
Réponse de BHSF
Hi Paul,
Thank you for taking the time to leave us a review and we're sorry to hear of your upset.
When BHSF consider any claim, we go by the details shown on the submitted documentation. This is why our ‘Terms Of Use,’ which must be read and accepted when submitting any claim through our Online Portal, state exactly what is needed for our CST to consider any claim. If information is missing, a claim will be declined & require re-submitting with more evidence. Furthermore, HCPC registration isn’t indefinite, as practitioners are required to ensure this is kept up-to-date to retain their licenses. This is why we’ll always ask for proof of their registration number when claiming, so we can check this.
After reviewing your recent claim, I can see that it was declined correctly, as the HCPC number you’re referencing wasn’t shown on the submitted picture. You’d sent us half a picture, with this crucial detail missing off the bottom.
In future, please ensure you submit a full picture showing all the details. Should you need any help/ guidance on this though, please do not hesitate to contact our Helpdesk and we’ll do what we can to assist.
BHSF
SUPER SERVICE AND COMPANY
BSHF are always quick to respond and so very helpful. Amazing. Thank you for all your great services
23 juin 2026
Avis spontané
Réponse de BHSF
Hi Sandra,
Thank you for your fantastic review and 5* rating.
It's great to hear you're happy with your overall experience with us. If you ever have any questions, or need any guidance, please don't hesitate to get in touch.
BHSF
Amazing sorted my query out very…
Amazing sorted my query out very quickly.
So helpful
19 juin 2026
Avis spontané
Réponse de BHSF
Hi Elaine,
Thank you for your excellent 5* review.
We're glad to hear you're with your recent experience with us. We hope we can be of service again soon.
BHSF
Excellent customer service
Called customer helpline and spoke to lovely chap called Alan who was do helpful and talked me through my claim process.
12 juin 2026
Avis spontané
Réponse de BHSF
Hi Dorothy,
Thank you for your amazing 5* review.
We're so glad to hear you're happy with your recent experience with our Helpdesk team. We'll be sure to pass along your kind words to Alan and his manager. We hope we can be of service again in the future.
BHSF
Réponse de BHSF
Hi Lisa,
Thank you for such an amazing 5* review, and we hope to be of such service to you again in future.
BHSF
Despite a little groggy after exercise…
Despite a little groggy after exercise I processed the claim without any problem, once I had entered the admission date
12 juin 2026
Avis spontané
Réponse de BHSF
Hi Andy,
Thank you very much for your kind words and we'll always be here to help if you ever have a query, or need any guidance on claims.
BHSF
I cannot fault the continued excellent…
I cannot fault the continued excellent service provided by BHSF. I have been a member for many years and have always wished other companies followed the example set by BHSF. The claims are always dealt with promptly and payment made into my bank within a few days. Well done and thank you
11 juin 2026
Avis spontané
Réponse de BHSF
Hi Maureen,
Thank you for taking the time to leave us such a lovely review and we hope to be of such service for many years to come.
BHSF
Password problems
I had password problems and couldn't sign in to make a claim. Neil Ryder was extremely patient and helpful and as a result I managed to sort out the problem.
10 juin 2026
Avis spontané
Réponse de BHSF
Hi Amanda,
Thank you for your excellent 5* review.
We're so glad to hear you're happy with the service provided by our Helpdesk team. We'll be sure to pass along your kind words to Neil and his manager. We hope we can be of service again in the future.
BHSF
Great Plan
I have this Plan via work, and I am so impressed how quickly you get reimbursed, and you get email notifications regarding the claim update.
Really easy to deal with and had no issues
10 juin 2026
Avis spontané
Réponse de BHSF
Hi Susan,
Thank you for your fantastic 5* review.
It's great to hear you're happy with speed and efficiency of our service. We hope to be of service again in the future.
BHSF
Parvinder was very helpful to help me…
Parvinder was very helpful to help me online claim submission
Your staff is always very helpful and polite
I was very satisfied
Regards
Jyoti
9 juin 2026
Avis spontané
Réponse de BHSF
Hi Jyoti,
Thank you for your excellent 5* review.
We're so glad to hear you're happy with your recent experience with our Helpdesk team. We'll be sure to pass along your kind words to Palvinder and her manager. We hope to be of service again in the future.
BHSF
Straight forward filled in form poste…
Straight forward filled in form posted it for optical claim and hardly any waiting .
27 mai 2026
Réponse de BHSF
Hi Customer,
Thank you for your excellent 5* review.
It's great to hear you're happy with the speed of our service. If you ever have any questions, or need any guidance, please don't hesitate to get in touch.
BHSF
Réponse de BHSF
Hi Eddie,
Thank you for excellent 5* review.
We're so glad to hear you're happy with your experience with us. We hope to be of service for many years to come.
BHSF
Great customer service
Great customer service. Really easy to put in a claim and it is very quickly processed.
27 mai 2026
Réponse de BHSF
Hi Asha,
Thank you for your excellent 5* rating and review.
It's great to hear you're happy with the service we provide. We hope to be of service again soon.
BHSF
Prompt payment and easy process
27 mai 2026
Réponse de BHSF
Hi Customer,
Thank you for your wonderful 5* review.
We're so glad to hear you're happy with the speed and ease of the claims process. We hope to be of service again soon.
BHSF
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