Cars2 Ltd - Yorkshires Trusted Motor Group Avis 

1 014
•
TrustScore 3.5 sur 5

3,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Pathetic company. Don’t even have the decency to respond to my complaint submitted over 11 weeks ago. Ordered directly with the dealership, told them I required the car by a certain date. At no... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Called up and make appointment to view a car with Josh. Visited and Josh was knowledgeable about the car and answered all my questions. Staff were all friendly and accommodating. Would recommend.

L'entreprise a répondu

Noté 5 sur 5 étoiles

just bought my 1st Dacia from cars 2 Wakefield . Me and my wife had a Renault Arkana which we bought 2nd hand and we brought it to Wakefield cars 2 for some warranty work the service we received was 1... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From the first introductions I knew this was the place to come. Service was top notch throughout. Dealing with Elliot was superb. There were issues, but completely out of Cars2’s hands-but his calm... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire automobile

Écrit par l'entreprise

With dealerships in Barnsley, Bradford, Huddersfield & Wakefield, we have a huge range of new & used cars for sale from Hyundai, Nissan, SEAT, MG and Renault/Dacia. View our stock online at Cars2.co.uk


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,5

Tous les avis

(1 014)

229 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Charlie shields at parts department was…

Charlie shields at parts department was fantastic he was quick and very professional. His knowledge on what I needed was 110 percent. He sorted everything thank you.

22 mai 2026
Avis spontané
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Réponse de Cars2 Ltd - Yorkshires Trusted Motor Group

We are so pleased to hear this! Have a great day and don't hesitate to get in touch if we can assist you further :)

Noté 5 sur 5 étoiles

Very friendly and helpful with all…

Very friendly and helpful with all aspects of the purchase any questions answered promptly with good communications at all times.
Would highly recommend to anyone looking to purchase a new car.

21 mai 2026
Avis spontané
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Réponse de Cars2 Ltd - Yorkshires Trusted Motor Group

Thankyou Brian for the 5-star review!

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. Very smooth process, helpful and knowledgeable. Worked hard to ensure we were happy with everything. Would definitely recommend.

21 mai 2026
Avis spontané
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Réponse de Cars2 Ltd - Yorkshires Trusted Motor Group

Thankyou Rachel for the wonderful 5-star feedback!

Noté 1 sur 5 étoiles

Cars2 Huddersfield Poor Customer Service

Cars2 Huddersfield, think twice about buying a new car from them if you want a good experience. Ordered a new Clio from them on the 28th March and told it should be ready for collection on the following Friday. The car didn't turn up as indicated and the staff then claimed they didn't know where it was or when it would arrive. It finally arrived a week later but on collecting it the spare wheel I had ordered was missing. The sales man apologised and admitted it hadn't been ordered. He said he would order it and drop it off at my home address. A week or so later he delivered the wheel but on my husband inspecting it realised it was two big with an extra wheel stud hole and was for a completely different vehicle. After complaining and them finally admitting there mistake they agreed to order the correct one. We are now on the 18th May and still not received the correct spare wheel I paid for 6 weeks after collecting the car. This is extremely poor customer service and the staff don't seem to care. There excuse is they are short staffed which isn't good enough when they were quick enough to take the money for a sale.

28 mars 2026
Avis spontané
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Réponse de Cars2 Ltd - Yorkshires Trusted Motor Group

Hi Alison. We are sorry to read of your frustrations but also understand the spare wheel was delivered to you this morning. Additionally, our records indicate you kept the other spare wheel as it fit your husbands car and this was given as a gesture of goodwill. Regrettably, errors occasionally happen and we worked hard to resolve your complaint. Its a shame you feel this experience was negative and we hope you enjoy your new car.
Cars2 Social Media Team

Noté 1 sur 5 étoiles

Great service to poor after sales service!

My experience started with great service from Paul at Dacia. However, the after sales service has been nonexistent and I’m 2 months down the line trying to obtain a second for my car as I was given an incorrect key when collecting my car. I was told a key was being ordered to the Huddersfield branch and I’ve had to call numerous times to be told I’ll receive a call and I’m still not further forward in receiving a key.

17 mai 2026
Avis spontané
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Réponse de Cars2 Ltd - Yorkshires Trusted Motor Group

Thankyou so much for the 5-star feedback!

Noté 5 sur 5 étoiles

Paul was very friendly

Paul was very friendly

16 mai 2026
Avis spontané
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Réponse de Cars2 Ltd - Yorkshires Trusted Motor Group

Thankyou for taking the time to leave us a 5-star review!

Noté 1 sur 5 étoiles

Take money to reserve cars they have already sold

Reserved a car, turned up to test drive only to be told it was sold!
Fraudulently taking money you then have to wait to be refunded ... nice scam... I'd avoid this place.

16 mai 2026
Avis spontané
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Réponse de Cars2 Ltd - Yorkshires Trusted Motor Group

Hi Angela Gould. We are sorry to read of your frustrations but also very surprised to see a suggestion of fraud. Can you please email csupport@cars2.co.uk with details of your complaint and someone from our Head Office Team will contact you shortly.
Cars2 Social Media Team

Noté 5 sur 5 étoiles

Friendly informed staff

Friendly informed staff, served by Gabe Lawton who was great

15 mai 2026
Avis spontané
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Réponse de Cars2 Ltd - Yorkshires Trusted Motor Group

Thankyou Vicky for taking the time to leave Gabe and the team a wonderful 5-star review. Have a great day!

Noté 2 sur 5 étoiles

Avoid cars 2 Omoda Bradford where ever…

Avoid cars 2 Omoda Bradford where ever possible, by far the worst car buying purchase in my life, wrong information given and constant bull s… later I’m still waiting to get money owed to myself, a personal visit tomorrow to see them is not my best idea yet as I can see it going badly for everyone but you have to stand up for what you believe in

7 mai 2026
Avis spontané
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Réponse de Cars2 Ltd - Yorkshires Trusted Motor Group

Hi dean pennington. We are sorry to hear you are unhappy but after investigation, we have found your refund was delayed as a result of some paperwork we needed you to sign.
Cars2 Social Media Team

Noté 5 sur 5 étoiles

Professional and Courteous

No issues with the two staff, Jamal and Harrison. Professional and courteous. First impressions are good so will see how the after sales are but for now a great review.

13 mai 2026
Avis spontané
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Réponse de Cars2 Ltd - Yorkshires Trusted Motor Group

Hi Damien, thankyou for the wonderful 5-star feedback regarding your experience with Jamal, Harrison and the team.

Noté 3 sur 5 étoiles

Courtesy car NO TAX

Had to take my car into the Bradford store for a safety recall, the staff were extremely friendly & welcoming. A courtesy car was provided, not the cleanest state but it was just for a short time. The major issue I had (the reason for 3 stars) was the fact that the courtesy car was NOT TAXED. I realised this after I had driven to my work (approx 5 miles) and decided to check the vehicle online.
I would suggest anyone taking a courtesy car to check the details before heading off with it.

11 mai 2026
Avis spontané
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Réponse de Cars2 Ltd - Yorkshires Trusted Motor Group

Hi Jade. Thank you for bringing this matter to our attention on the day which allowed us to rectify the problem. Your feedback will be shared with the team involved to ensure this mistake is not repeated. Should you require any further assistance please email csupport@cars2.co.uk where someone from our Head Office Team will be happy to help.
Cars2 Social Media Team

Noté 1 sur 5 étoiles

Absolutely disgusted with service I…

Absolutely disgusted with service I have received today at Cars2 LTD Nissan in Huddersfield, I made the trip to visit their showroom on sunday to express an interest in selling my car to them, after an appraisal of my car and a discussion with the management team a price was offered that I went away and deliberated on it for a couple of days, after some thought I decided to return to the dealership today (Tuesday) to take them up on their offer only to be met that unfortunately your car is worth £500 less two days later! After a heated exchange from myself the business manager (another kid) came out and said he'd spoken his boss and he said i had way over allowed for your car now offers me a price £2250 less! The place is run by kids immature and extremely unprofessional, out of their depth! Avoid Avoid Avoid! I expected better from main dealer!!

12 mai 2026
Avis spontané
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Réponse de Cars2 Ltd - Yorkshires Trusted Motor Group

Hi K Jay. We are sorry to hear of your frustrations and feedback has been passed to the branch involved. We do feel it worth noting that car valuations change on a daily basis and at no stage did we guarantee the same price if you returned 48hrs later. Additionally, the £2,250 reduction was not meant as a new offer and was only to reference how much a different site/Manager was prepared to value your car at.
Cars2 Social Media Team

Noté 1 sur 5 étoiles

Do not buy from them

The car that was bought from them has been a nightmare. The post sale customer service is horrendous to a point where they just lie to you. DO NOT buy a car from these people.

7 avril 2026
Avis spontané
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Réponse de Cars2 Ltd - Yorkshires Trusted Motor Group

Hi Paul. We are sorry to hear you are unhappy and would like to investigate further. Can you please email csupport@cars2.co.uk with your details and someone from our Head Office Team will contact you shortly.
Cars2 Social Media Team

Noté 5 sur 5 étoiles

Pleasure doing business

Gabriel was fantastic. Pleasure to do business with.

10 mai 2026
Avis spontané
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Réponse de Cars2 Ltd - Yorkshires Trusted Motor Group

Thankyou Niall for the wonderful 5-star review. Have a great day!

Noté 5 sur 5 étoiles

Very great service

Very great service

9 mai 2026
Avis spontané
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Réponse de Cars2 Ltd - Yorkshires Trusted Motor Group

Thankyou Gabe for the wonderful 5-star review. Have a great day!

Noté 5 sur 5 étoiles

Great service

Great service, swift and straight forward very happy

8 mai 2026
Avis spontané
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Réponse de Cars2 Ltd - Yorkshires Trusted Motor Group

Thankyou Sonjia for the 5-star feedback!

Noté 5 sur 5 étoiles

Dom and the team made my car buying…

Dom and the team made my car buying experience a good one from looking for the right car through the test drive to the hand over.
Brilliant customer service throughout.
Well done

7 mai 2026
Avis spontané
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Réponse de Cars2 Ltd - Yorkshires Trusted Motor Group

Hi Stephen, thankyou for taking the time to leave Dom and the team a 5-star review!

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