Fast efficient delivery, the delivery trucks never require the owner to be on-site. They also deliver what you ordered, as I've independently checked it. So that makes the owner feel like they are... Voir plus
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Lisez les avis des autres
Phone to get a quote for 500l of fuel for residential delivery. They would not give me quote without setting up an account. All other companies happy to give quote without rigmarole of setting up an a... Voir plus
The driver was excellent. Living up a narrow lane the hedges had not been cut which made the lane appear narrower again. Ke carefully negotiated the road without marking the vehicle, I was exceptio... Voir plus
L'entreprise a répondu
Looked at numerous quotes before choosing certas who were already cheapest, the fact I had a £25 voucher through the door made it no brainer. Ordered online and it gave me option to upgrade for free t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are the largest independent distributors of fuel and lubricants in the UK. We deliver over 6 billion litres of oil to customers across Britain every year. We have always provided our customers with excellent personal service and a great range of energy products and services. Our extensive and reliable delivery network comprises more than 130 depots, over 900 tankers and 2,300 employees.
Coordonnées de contact
1st Floor, Allday House, Warrington Road, WA3 6GR, Birchwood, Royaume-Uni
- 0345 600 4040
- customer.relations@certasenergy.co.uk
- www.certasenergy.co.uk
4,3
Excellent
36 k avis
Demande des avis aux clients
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Great commination
Great commination, delivered on time . Lovely people to talk too. 100%
23 septembre 2026
Réponse de Certas Energy
Thank you for your wonderful review. We are delighted to hear that you are happy with the service you received.
Kind Regards
Certas Energy.
Easy to order and fast delivery
Easy to order. Fast delivery. Was more expensive than others in the area, so may have to look elsewhere next time as prices continue to rise.
9 septembre 2026
Réponse de Certas Energy
We are glad you enjoyed the quick delivery and smooth process. We note your concern regarding our pricing and continuously work to keep our rates competitive.
Kind Regard
Certas Energy.
Driver phoned in advance to advise…
Driver phoned in advance to advise delivery time and confirm location. Easy hassle free delivery.
23 septembre 2026
Réponse de Certas Energy
Thank you for your kind review. We are pleased to hear that you are happy with the service you received.
Kind Regards
Certas Energy.
Réponse de Certas Energy
Thank you for your positive feedback. We really appreciate it.
Kind Regards
Certas Energy.
Amazing swift delivery even though our…
Amazing swift delivery even though our tank is hard to reach! Thank you
23 septembre 2026
Réponse de Certas Energy
Thank you for your wonderful review. We are delighted to hear that you are happy with the service you received.
Kind Regards
Certas Energy.
Discounts
Although the ordering and delivery was easy. I was a bit disappointed that I didn’t get my voucher because the small print said you needed to order 600 litres. I thought the salesman could have reminded me
23 septembre 2026
Réponse de Certas Energy
Thank you for your kind review. I can see that the voucher has indeed been added to your order.
Kind Regards
Certas Energy.
Réponse de Certas Energy
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
It was easy to order on the phone and…
It was easy to order on the phone and delivered on time brilliant thanks
9 septembre 2026
Réponse de Certas Energy
Thank you for your kind review. We are pleased to hear that you are happy with the service you received.
Kind Regards
Certas Energy.
Sorted a major issue very…
Sorted a major issue very sympatheticly. And now we are happy going forward
9 septembre 2026
Réponse de Certas Energy
We are truly grateful for your positive feedback. It is wonderful to hear that we were able to resolve your concern with care and compassion, leaving you confident and happy as we move forward together.
Kind Regards
Certas Energy.
Great service and on time.
9 septembre 2026
Réponse de Certas Energy
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
Always helpful that’s to all the staff
22 septembre 2026
Réponse de Certas Energy
Thank you for your kind review. We are pleased to hear that you are happy with the service you received.
Kind Regards
Certas Energy.
Oil delivered on time
Oil delivered on time. Price competitive with other suppliers. Have used them for many years.
Reliable company .
22 septembre 2026
Réponse de Certas Energy
Thank you for your wonderful review. We are pleased to hear that you are happy with the service you received.
Kind Regards
Certas Energy.
I have had deliveries from Certas for…
I have had deliveries from Certas for about 20 years now. They have always been really helpful with communication and delivery times.
15 septembre 2026
Réponse de Certas Energy
Thank you for your wonderful review. We are delighted to hear that you are happy with the service you receive and truly appreciate you taking the time to share your experience.
Kind Regards
Certas Energy.
Great service and informative call…
Great service and informative call handler which was important and delivery sooner than projected.
22 septembre 2026
Réponse de Certas Energy
Thank you for your kind review. We are pleased to hear that you are happy with the service you received.
Kind Regards
Certas Energy.
Réponse de Certas Energy
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
Deliverd on time thank you
22 septembre 2026
Réponse de Certas Energy
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
Réponse de Certas Energy
Thank you for your positive feedback. We really appreciate it.
Kind Regards
Certas Energy.
Ordering was straightforward as was the…
Ordering was straightforward as was the payment. Oil was delivered quicker than expected. All in all a great experience.
22 septembre 2026
Réponse de Certas Energy
Thank you for your wonderful review. We are delighted to hear that you are happy with the service you received.
Kind Regards
Certas Energy.
Réponse de Certas Energy
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
Terrible PHONE system never get to the…
Terrible PHONE system never get to the right person kept hanging on for ages
19 septembre 2026
Réponse de Certas Energy
Thank you for taking the time to share your feedback. We’re sorry to hear about the difficulties you experienced when trying to get through to the right person and the length of time you were kept waiting.
We understand how frustrating this can be, and this is certainly not the level of service we aim to provide. We appreciate you bringing this to our attention, as feedback like this helps us identify where improvements are needed.
If you would like us to look into your experience in more detail, please email us at customer.relations@certasenergy.co.uk, and we will be happy to investigate this further.
Kind Regards,
Chelsea
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