Charnwood Avis 

473
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Purchased through local supplier and fitted by local qualified installer. What a brilliant stove. Turned a large unused conservatory into a garden room by fitting a solid insulated roof and a Charnwoo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have always wanted a wood burner. After our research we opted for the Charnwood stove from Island Stoves. All the work from initial inspection to install and commissioning was great. The old firep... Voir plus

Noté 5 sur 5 étoiles

WE used The Stove shop in Tavistock as our supplier and fitter. A really good pre- sales survey, followed by a great fitting team. we had our chimney lined as well as having an Island stove fitted.... Voir plus

Noté 4 sur 5 étoiles

Great fire .Lots of compliments in the looks department.Gives off extremely good heat and cottage never been so warm and cosy. Looks stylish and classy.Classic but contemporary.... Extremely easy... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

British manufacturers of clean burn wood stoves and fireside accessories. Family owned business. Made on the Isle of Wight since 1972.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

473 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(473)

157 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Wood burner

Very pleased with are wood burner.

25 septembre 2025
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Réponse de Charnwood

Dear Jason

Thank you very much for your 5* review. We are delighted to hear you are pleased with your Charnwood stove.

Warm regards

Charnwood

Noté 5 sur 5 étoiles

Seamless experience from start to…

Seamless experience from start to finish - excellent quality product and reasonably priced compared to other providers we considered. Fitters were experienced and professional and did a great job and were finished in a morning. Highly recommended!

24 septembre 2025
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Réponse de Charnwood

Hi Paul,

Thank you so much for your kind words! We are delighted to hear that you had a seamless experience and were happy with both the quality and value of our product.

Warm regards

Charnwood

Noté 5 sur 5 étoiles

Fitters have done most competent job…

Fitters have done most competent job and stove working

23 septembre 2025
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Réponse de Charnwood

Hi Tom

Thank you for your review. We are delighted to hear your fitters did a great job. We hope you enjoy using your Charnwood stove.

Warm regards

Charnwood

Noté 5 sur 5 étoiles

A great little stove

A great little stove - very efficient and well designed - well recommended.

15 septembre 2025
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Réponse de Charnwood

Hi Paul

Thank you so much for your review and kind words! We're really pleased to hear you're enjoying your stove and finding it both efficient and well designed.

If you ever need any support or have questions in the future, we're always here to help.

Warm regards

Charnwood

Noté 5 sur 5 étoiles

Very happy with our Charnwood stove

We opted for the Charnwood C4Blu because it looked the right size for our lounge. The heat output is really good and the stove itself is very nice in appearance. We purchased the stove from The Stove Yard in Holmes Chapel, Cheshire and it was installed with hardly any mess or disruption by Town and Country Stoves of Congleton (both companies I would highly recommend)

21 septembre 2025
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Réponse de Charnwood

Hi James,

Thank you for your review. We’re delighted that the Charnwood C-Four Blu is a great fit for your lounge and that you’re pleased with both the stove and the installation. We trust it will provide you with many years of excellent service and warmth.

Warm regards,

Charnwood

Noté 4 sur 5 étoiles

Island 1

The construction of the stove is excellent. The stay cool handle, easy to use riddle and emptying tray. The only thing that lets it down for me is the single pane door which is not easy to keep clean.

13 septembre 2025
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Réponse de Charnwood

Dear Peter,

Thank you for your review. We’re delighted to hear that you’re pleased with the build quality of our stoves.

If you’d like some advice on keeping the door glass clean, please don’t hesitate to contact our Technical Department. They’ll be happy to share some practical tips to help improve this.

You can reach us at https://www.charnwood.com/contact/ or by phone on 01983 537799, Monday to Friday between 10am and 4pm.

Warm regards,

Charnwood

Noté 3 sur 5 étoiles
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Réponse de Charnwood

Hi Bruce, thank you for your review.

We hope you are pleased with your stove and we’re sure you will enjoy it even more once you fire it up 🔥.

If you need any assistance please do not hesitate to contact us.

Warm regards

Charnwood

Noté 5 sur 5 étoiles

2nd stove brought

2nd stove brought. Great quality

18 septembre 2025
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Réponse de Charnwood

Hi David

Thank you so much for your second purchase and your 5* review!

We're really glad to hear you are enjoying the quality of our stoves.

Warm regards

Charnwood

Noté 5 sur 5 étoiles

Good choice and fitted very well into the existing fireplace.

We had one of your dealers to do the work and they were great. Very tidy and clean working and demonstrated how to use it, so far we are very pleased with the fire, much easier than our Baxi fire which was removed, it had kept us warm for over 40 years but this one is easier to light, keep clean and less bending.

4 septembre 2025
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Réponse de Charnwood

Thank you for taking the time to share your feedback. We’re delighted to hear that you’re pleased with both the installation and your new Charnwood stove.

We hope it keeps you warm and comfortable for many years to come!

Warm regards

Charnwood

Noté 5 sur 5 étoiles

Charnwood country 6…

Ordered a part for my Charnwood country 6 arrived next day but wrong part was sent spoke to Hannah from the technical department correct part sent next day couldn’t be more helpful 5stars ⭐️⭐️⭐️⭐️⭐️
A professional company .

4 septembre 2025
Avis spontané
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Réponse de Charnwood

Thank you so much for your kind review and 5-star rating! We're really pleased to hear that your part arrived quickly and that we were able to resolve the issue promptly.

We’re proud of our team’s commitment to excellent service. Your feedback means a lot to us and will be shared with the team.

Thanks again for choosing Charnwood - we’re always here if you need us!

Noté 5 sur 5 étoiles

Beautiful stove great service from…

Beautiful stove great service from Chase heating and plumbing Pershore

29 août 2025
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Réponse de Charnwood

Dear Maggie

Thank you for your lovely feedback. We’re so pleased to hear that you’re enjoying your stove and that Chase Heating & Plumbing in Pershore provided you with such great service.

Warm regards

Charnwood

Noté 5 sur 5 étoiles

Having contacted Charnwood direct we…

Having contacted Charnwood direct we were pleased with the information we received. The company we used to install the stove we chose also were very helpful and knowledgeable.

29 août 2025
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Réponse de Charnwood

Thank you for your review. We’re really pleased to hear that you found both your installer and ourselves helpful and knowledgeable. We hope you continue to enjoy your stove for many years to come!

Warm regards

Charnwood

Noté 5 sur 5 étoiles

Superbly made wood burning stove

Superbly made wood burning stove, beautifully finished and a delight to use.

24 août 2025
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Réponse de Charnwood

Dear Jane

Thank you for your kind words. We’re delighted to hear that you’re enjoying your stove and that it’s living up to your expectations in both quality and use.

Wishing you many warm and cosy fires ahead!

Warm regards

Charnwood

Noté 5 sur 5 étoiles

Traditional Professional Business

Communication with the installation team was clear and arrived on the agreed date/time. They were friendly and on arrival briefed us on the removal of the old stove and flue and installation of the replacement.
They completed the work including ensuring the site was cleaned, removing all the old components and demonstrated operation of the stove and answered our queries.
The follow up process for warranty and HETAS registration was also straight forward.
I would highly recommend Shropshire Stoves for their work ethic and skill sets.

22 juillet 2025
Noté 5 sur 5 étoiles

best thing i have done

they were honset and very helpful with giving me all the types of fires that would work the best for me in my home and it was the best thing i have done to make my home warmer and also making the fire place looking very good . the fire gives off so much heat and warms the house so quickly

24 juillet 2025
Noté 5 sur 5 étoiles

Superb product

Superb product . We picked the bronze and the quality is excellent
Great dealership
Customer support are helpful and efficient .and a good warranty

10 juillet 2025
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Réponse de Charnwood

Dear Alan,

Thank you for your lovely feedback. We are delighted to hear you are pleased with the quality of your stove.

Please feel free to reach out to us if we can be of any further assistance.

Warm regards,

Charnwood

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