The initial interaction with the salesperson was very good however collection was not great. We had an appointment to collect the car at 1000 and arrived on time but the car was not ready. The salespe... Voir plus
Établissement
Changer d'établissementStation Avenue, KT12 1NR Walton-on-Thames, Surrey, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Walton Audi provided brilliant service. Helen was incredibly helpful at the outset, and Damian Hannigan made buying the car feel easy and stress‑free. He also spent time showing me how everything in t... Voir plus
I was contacted by your Renewals Manager, Rahim Velji, to discuss my options with an existing PCP contract. I was able to transfer over to a new contract for a new Audi A1 on a 4 year contract at an a... Voir plus
This is the 3rd car that I've had through Walton Audi & the 2nd through the Motability Scheme. In all cases, I've had the best care & attention from being kept up to date when the vehicle had to b... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- Concessionnaire Audi
- Concessionnaire Honda
- Vendeur de voitures d'occasion
- Concessionnaire Volkswagen
Écrit par l'entreprise
Drift Bridge Group is a trusted automotive retail group with a heritage dating back over 85 years. We represent leading brands including Audi, Volkswagen, Honda, Škoda and Geely, offering new and Approved Used vehicles alongside a full range of aftersales services. With locations across Surrey and South London, our focus is on delivering quality, reliability, and outstanding customer service. Whether you're purchasing your next car or bringing your current vehicle in for servicing, our experienced teams are here to help at every step. We aim to make the process clear, convenient, and hassle-free – offering transparent pricing, expert advice, and a warm welcome from the moment you arrive. Our workshops are manufacturer-approved and equipped with the latest diagnostic tools, ensuring your vehicle receives the highest standard of care. We also provide MOTs, repairs, and a wide range of genuine parts and accessories. At Drift Bridge Group, we’re committed to building long-term relationships with our customers. That means listening to your needs, being honest about your options, and supporting you throughout your motoring journey. Whether it’s your first car or your next upgrade, we’re here to help you drive away with confidence.
Coordonnées de contact
Station Avenue, KT12 1NR, Walton-on-Thames, Surrey, Royaume-Uni
- 01932 220404
4,7
Excellent
124 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service from start to finish with…
Great service from start to finish with Naomi and team.
Thanks and love the new car 👍🏼.
31 octobre 2025
Réponse de Drift Bridge Group - Walton Audi
Thank you, Huw! We’re delighted to hear you had such a great experience with Naomi and the team from start to finish. It’s fantastic to know you’re loving your new car, and we really appreciate your kind words and 5-star review!
Naomi has been great
Naomi has been great - both pre-sales and helping us sort out the little teaching problems post purchase of owning our first EV vehicle
31 octobre 2025
Réponse de Drift Bridge Group - Walton Audi
Thank you, Robin! We're delighted to hear Naomi made your first EV experience such a positive one. It’s great to know she was able to help both before and after your purchase. Enjoy every moment with your new Audi!
James was amazing from ordering the car…
James was amazing from ordering the car for my son to collecting. James took his time going through options and let him test drive. Once ordered he kept us updated on collection date. When we collected again James took time to set the App up with my son and show him the functions etc. Highly recommend James 👌
30 octobre 2025
Réponse de Drift Bridge Group - Walton Audi
Thank you so much, Michelle! We're delighted to hear your son’s experience was such a smooth one. James will be so pleased to know his support made the process easy from start to finish. We really appreciate the recommendation and hope your son enjoys every mile in his new Audi!
Really helpful staff
Really helpful staff and responded quickly for follow up questions. Very clear instructions for the car buying admin and setting us up with our new car.
20 octobre 2025
Réponse de Drift Bridge Group - Walton Audi
Thank you for the great feedback and 5-star rating! We're delighted to hear that our team made the process clear and straightforward, and that you felt supported throughout. Enjoy your new Audi!
Réponse de Drift Bridge Group - Walton Audi
Thank you, Sidney! We’re so pleased to hear you had a great experience with us. Mark will be delighted to know his helpful and professional service made a difference; we’ll be sure to pass on your kind words.
Excellent service
I’m a returning customer and was really pleased with the service I received. Rahim was super helpful, friendly and patient!
29 septembre 2025
Réponse de Drift Bridge Group - Walton Audi
Thank you so much for the great review, James! It’s fantastic to hear that you chose to return to us and that Rahim made your experience such a positive one. We’ll be sure to share your kind words with him, he’ll really appreciate it. We look forward to welcoming you back again in the future!
Great service as always…
The team at Walton Audi are always helpful, friendly and professional. This is my third car purchase from them and I would not hesitate to recommend them to anyone.
1 octobre 2025
Réponse de Drift Bridge Group - Walton Audi
Thank you so much, Kellie! We truly appreciate your kind words and your continued trust in us. It’s wonderful to hear that you’ve had such consistently positive experiences with our team. Enjoy your new car, and we look forward to welcoming you back again in the future!
5 stars for a very attentive service…
5 stars for a very attentive service that was smooth from the moment I received my call.
2 octobre 2025
Réponse de Drift Bridge Group - Walton Audi
Hi Rashmi, thank you so much for your kind words! We’re thrilled to hear that you had a smooth and attentive experience from start to finish. We look forward to serving you again at Walton Audi!
Gave good options with offers and best…
Gave good options with offers and best service through out the purchase process.
24 septembre 2025
Réponse de Drift Bridge Group - Walton Audi
Thank you, Rajni! We’re so pleased to hear you felt supported with good options and offers throughout your purchase. Enjoy your new Audi, and we’ll look forward to seeing you again in the future.
I would highly recommend Rehim Velji at…
I would highly recommend Rehim Velji at Audi to anyone considering an Audi—you’ll be in excellent hands!
25 septembre 2025
Réponse de Drift Bridge Group - Walton Audi
Thank you so much for your kind words and recommendation! We’re thrilled to hear that Rehim was able to provide such a great experience. We’ll be sure to share your feedback with him - it will mean a lot. Enjoy your Audi, and we look forward to seeing you again in the future!
Great customer friendly service
Great customer friendly service. Car was ready for collection in immaculate condition.
Naomi looked after me after i got a flight from Glasgow to collect the car.
20 septembre 2025
Réponse de Drift Bridge Group - Walton Audi
Hi Andy, thank you for the 5 stars and for sharing your experience. We’re really pleased to hear everything went smoothly and that Naomi was able to look after you, especially after your trip from Glasgow. Enjoy your new car, and we hope it serves you well for many miles ahead.
Réponse de Drift Bridge Group - Walton Audi
Thank you for the kind words! We’re thrilled to hear your Audi Q4 experience was seamless, and we’ll be sure to pass along your praise to Mark Lowry. Enjoy your new ride!
Great welcome and smooth transactions…
Great welcome and smooth transactions from test drive to delivery.
10 septembre 2025
Réponse de Drift Bridge Group - Walton Audi
Thank you so much for your kind words, Afzal! We’re thrilled to hear you had a smooth experience from your test drive to delivery. We look forward to seeing you again and hope you’re enjoying your new Audi!
My dialogue with Mark Lowry over the…
My dialogue with Mark Lowry over the last year went well. However the car arrived about 6 to 8 months late and the communication between Audi and the dealer/me was non-existent. This seems to me to demonstrate incompetence by Audi central and needs rectifying?
10 septembre 2025
Réponse de Drift Bridge Group - Walton Audi
Hi David,
Thank you for sharing your experience. We’re glad to hear that your dialogue with Mark went well, but we sincerely apologise for the delay in your vehicle’s arrival and the lack of communication you experienced. We understand how frustrating that must have been, and your feedback regarding Audi central is important to us. We’ll be following up to see how this can be addressed and ensure better communication in the future.
We truly appreciate your patience and for bringing this to our attention.
Very pleased with the team at Audi…
Very pleased with the team at Audi Walton. Particularly with the service I had from Rahim. I am an easy customer though as I know what I want before I enter the dealership.
7 septembre 2025
Réponse de Drift Bridge Group - Walton Audi
Hi John, thank you for the 5 stars. Great to hear Rahim and the team looked after you so well. We’re glad the process was straightforward and we really appreciate you choosing Walton Audi. Enjoy your Audi and we’ll be here whenever you need us.
Naomi went the extra mile to give me…
Naomi went the extra mile to give me good service.
7 septembre 2025
Réponse de Drift Bridge Group - Walton Audi
Thank you so much for your kind words, Mr Maher. We’re delighted to hear that Naomi went the extra mile to make your experience a positive one. We’ll be sure to share your feedback with her. We really appreciate your support and look forward to welcoming you again in the future.
Réponse de Drift Bridge Group - Walton Audi
Hi Sally, thank you so much for your kind words! We’re thrilled to hear that Naomi provided excellent service and guided you through all your options. We’ll be sure to pass along your praise - she’ll be delighted! We look forward to seeing you again at Walton Audi.
very helpful
4 septembre 2025
Réponse de Drift Bridge Group - Walton Audi
Hi Stephen, thank you so much for your kind words! We’re thrilled to hear you found our team helpful. We truly appreciate your support and look forward to assisting you again in the future!
Réponse de Drift Bridge Group - Walton Audi
Thanks so much for your kind words, Steve! I’m thrilled to hear James made your experience so smooth from start to finish. We really appreciate you taking the time to share your feedback!
Réponse de Drift Bridge Group - Walton Audi
Hi Liam, thank you for the 5 stars. We’re really pleased to hear Irfan was helpful and clear throughout. We’ll make sure to pass on your feedback to him. Enjoy your new car!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.