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Eden Mobility Avis 

2 763
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We have just been for a look and Wendy was very accommodating and more than willing to help us find what we needed . She pulled out different scooters to try and even let us have a turn to make sure i... Voir plus

Noté 5 sur 5 étoiles

I cannot thank Ben enough at your Lincoln store. I went in with an issue with my mums mobility scooter battery/charger. Because of previous experiences with other companies, I was feeling overwhelm... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Extremely friendly and helpful staff. Engaged with my children also, making them feel seen and not ignored. I was able to witness staff members serve two other customers while I was also being ser... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely brilliant service by the lovely and very helpful Sarah today 13/08/26 purchased my very first power chair the Eden Astrolite. Felt totally at ease and made sure that it was the right one fo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équipement de mobilité

Écrit par l'entreprise

We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.


Coordonnées de contact


4,8

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,8

Tous les avis

(2 763)

1 418 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic service by Amo and Rachel

Fantastic service by Amo and Rachel

3 juillet 2026
Avis spontané
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Réponse de Eden Mobility

Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team

Noté 5 sur 5 étoiles

Both me and my mum visited here on…

Both me and my mum visited here on Wednesday, 2nd June, she was looking for a electric wheelchair, the assistant Liz was very helpful, not pushy, letting mum take her time to decide, putting mum at ease, mum eventually bought a electric wheelchair, she was very happy with it, Liz was very nice to mum, general chit chat, overall a good experience

1 juillet 2026
Avis spontané
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Réponse de Eden Mobility

Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team

Noté 5 sur 5 étoiles

Went into eden a spoke wt a lovely lad…

Went into eden a spoke wt a lovely lad called riley he went through all my options of scooters and how thay worked ect... he md me feel so at ease when mkin my decision and went above n beyond to mk my experience pleasant as i struggle wt that kinda thing well done Riley and ty samantha fennell i am now paired wt the most beautiful comfortable scooter which helps my life getting around thay much easier

17 juin 2026
Avis spontané
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Réponse de Eden Mobility

Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team

Noté 5 sur 5 étoiles

Called in the Bolton shop as a…

Called in the Bolton shop as a returning customer. Wanted to buy beds that I had previously enquired about. Since the enquiry last week the price had increased but Gina and Eden agreed to honour the previous price. Gina was an absolute pleasure to deal with and would definitely use the Bolton store and buy from Gina again.

3 juillet 2026
Avis spontané
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Réponse de Eden Mobility

Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team

Noté 5 sur 5 étoiles

went to buy a new bag for back of my…

went to buy a new bag for back of my scooter paul wilson was very good with me and fitted my new bag on the back of my scooter for me they have always treated me with kindness so will deff go again

2 juillet 2026
Avis spontané
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Réponse de Eden Mobility

Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team

Noté 4 sur 5 étoiles

I believed my mother couldn’t have a…

I believed my mother couldn’t have a stair lift because of info I was given off another company, Georgina let me know that Eden mobility tailor equity

2 juillet 2026
Avis spontané
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Réponse de Eden Mobility

Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team

Noté 5 sur 5 étoiles

Happy shopping.

Keith was informative & helpful. He took the time to discuss & assess what products would best suit my needs. Will continue to shop there because of great customer service.

2 juillet 2026
Avis spontané
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Réponse de Eden Mobility

Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team

Noté 5 sur 5 étoiles

We had the opportunity to try out all…

We had the opportunity to try out all the recliner chairs before making our selection. Everything was explained to us and we were not rushed into making our decision.
We came away extremely happy. Thanks to Camilla.

30 juin 2026
Avis spontané
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Réponse de Eden Mobility

Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team

Noté 5 sur 5 étoiles

Visited the Eden Mobility shop in Middlesbrough

Visited the Eden Mobility shop in Middlesbrough looking for a new road scooter. Spoke to a lovely member of staff called Nick who couldn't do enough for us. We had been looking at a few scooters in different shops in the area but bought the one in Eden mainly due to the interactions with Nick, his enthusiasm for the products and his knowledge. Out of all the shops we went in to Eden had by far the best customer service and we were able to come to a deal for the scooter we wanted.

29 juin 2026
Avis spontané
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Réponse de Eden Mobility

Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team

Noté 5 sur 5 étoiles

Shantell who works in your Leicester…

Shantell who works in your Leicester store is amazing most polite and caring person to know she is amazing on how she talks to the customers and treats them keep up Ur amazing work shantell

1 juillet 2026
Avis spontané
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Réponse de Eden Mobility

Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team

Noté 5 sur 5 étoiles

We met Paul.he is a lovely guy.very…

We met Paul.he is a lovely guy.very helpful and he's got a great sense of humour.he has arranged for us to get a viewing at home tomorrow and hopefully we will buy the scooter .I was impressed with the shop as well nice and clean and welcoming .Margaret wood

1 juillet 2026
Avis spontané
Logo de Eden Mobility

Réponse de Eden Mobility

Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team

Noté 5 sur 5 étoiles

Sitting on a cloud again

I needed a replacement pressure relief cushion and visited Eden Mobility in Mansfield. I explained the situation to Paul Wilson in the shop. He explained all the variations of cushion available and their qualities. In the end I selected the cushion that, given his comprehensive explanation, I felt would be most suitable and so it has proved I now have my comfortable seat back again. I cannot thank him enough for his time and effort to help me with my purchase.

24 juin 2026
Avis spontané
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Réponse de Eden Mobility

Thank you so much for your kind review—it really means a lot to us. We’re so glad you had a great experience and truly appreciate you taking the time to share it.
Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

Great service

Dawn the girl in the hartlepool store was really good . Very helpful and really friendly would definitely recommend.

23 juin 2026
Avis spontané
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Réponse de Eden Mobility

Thank you so much for your kind review—it really means a lot to us. We’re so glad you had a great experience and truly appreciate you taking the time to share it.
Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

I was very happy with Shantel who works…

I was very happy with Shantel who works for Eden mobility. She couldn't do enough and i was very impressed and pleased to have her help.30

30 juin 2026
Avis spontané
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Réponse de Eden Mobility

Thank you so much for your kind review—it really means a lot to us. We’re so glad you had a great experience and truly appreciate you taking the time to share it.
Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

Friendly and helpful …

We went to the one at Ripley Derbyshire to look at wheelchairs for myself because we needed to buy a lightweight one, and one that could fit in the boot of our car. We've been there before to buy a four wheeler walker so we knew Julie would be able to find me the best one to fit my needs, she was very caring and helpful I'd definitely recommend going there

27 juin 2026
Avis spontané
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Réponse de Eden Mobility

Thank you so much for your kind review—it really means a lot to us. We’re so glad you had a great experience and truly appreciate you taking the time to share it.
Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

Shantel is amazing always very friendly…

Shantel is amazing always very friendly helpful have come to this shop many times for my service users

30 juin 2026
Avis spontané
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Réponse de Eden Mobility

Thank you so much for your kind review—it really means a lot to us. We’re so glad you had a great experience and truly appreciate you taking the time to share it.
Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

Very happy thank you Sophia for your…

Very happy thank you Sophia for your help yesterday from Robert Hutchinson and Barry Leppard

29 juin 2026
Avis spontané
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Réponse de Eden Mobility

Thank you so much for your kind review—it really means a lot to us. We’re so glad you had a great experience and truly appreciate you taking the time to share it.
Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

Great company and staff.

Bought my first Mobility scooter on19th June from the York shop the assistant called Amanda was very helpful and very patient with us we are both 80,scooter delivered 26th, delivery man also helpful very pleased with scooter pleased too review staff,company.would definitely recommend.

19 juin 2026
Avis spontané
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Réponse de Eden Mobility

Thank you so much for your kind review—it really means a lot to us. We’re so glad you had a great experience and truly appreciate you taking the time to share it.
Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

Customer service from the NEW Manager and Emily …

Customer service from the NEW Manager - Stephen and the shop assistant - Emily 100% care and attention and very professional. Made my dreams come true.
A BIG BIG THANKYOU to Emily and would recommend Eden to anyone who wishes to shop there.
From Sharon & Richard.

29 juin 2026
Avis spontané
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Réponse de Eden Mobility

Thank you for your review , we will be sure to pass on your kind words.

Warm regards,
Eden Mobility

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