Patrice was very helpful today and provided clear, prompt instructions that quickly resolved our problem. Thank you for your excellent support.
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Lisez les avis des autres
I called to get access to the new Router, as old one was decommissioned, also wanted to get ADMIN status, as all other admins had left the company, Call was answered by Tim, and told him my problem,... Voir plus
The call agent that helped me set up my Elavon mobile merchant (which was unusually a little trickier than meant to be and took a few phone calls to complete), was an absolute gentleman and a real hel... Voir plus
My father contacted Elavon a few weeks with a query on the account. He spoke with an agent Majella who was most kind and helpful. She dealt with his enquiry in a most efficient manner. He was very gra... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Elavon is the connecting force behind smarter payments, delivering secure, scalable, expert-backed solutions that streamline everything from accepting transactions to accelerating commerce. Backed by decades of industry expertise and intuitive technology, we help businesses of all sizes navigate payments with confidence. From transaction processing and risk management to settlement, equipment, and customer support, Elavon integrates the entire payments ecosystem – so businesses can focus on growth. Across industries, geographies, and stages of scale, we partner closely with our clients to understand their goals and match them with the right tools to move commerce forward.
Coordonnées de contact
IDA Business Park, Ballynattin, Arklow, Irlande
- +353 818 202 120
- queries@elavon.com
- www.elavon.ie
4,6
Excellent
132 avis
Demande des avis aux clients
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Very helpful and friendly people
Very helpful and friendly people. Thank you again for quick reply
29 mars 2023
Avis spontané
Good service, very helpful.
Customer service agent Roselle was very polite, helpful and knowledgeable. She was able to provide me with the requested information and provide point of contact for anything that she did not have the answer for.
15 février 2023
Avis spontané
On point for price and support
Kat was very helpful in going through options that best suited our business model. We are a small GP practice and welcomed the guidance as the variety of options on the market were confusing. We chose elevon because it had the best price point for our requirements, in particular when the included support and security were taken into consideration.
The underwriting process took a little longer than expected as we are a partnership and not single owner business, otherwise installation was swift and ready to go.
25 janvier 2023
Avis spontané
Roselle was very helpful
Roselle was very helpful, and quick to solve my issues with billing, and helped me amalagamate my 2 accounts.
18 janvier 2023
Avis spontané
Really helpful customer service
7 décembre 2022
Avis spontané
Efficient service
7 décembre 2022
Avis spontané
Majella was excellent to deal with
Majella was excellent to deal with. Super helpful and went above and beyond what she should have done.
30 novembre 2022
Avis spontané
Arran was most helpful with my query on…
Arran was most helpful with my query on how to change Bank details from Ulster Bank. He informed me of any information that I may need and ensured I understood everything & received his email before ending the call. He was very pleasant and helpful and could not have been more helpful.
Thank you
22 novembre 2022
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Absolutely
Absolutely, money diggers.. never ever trust this company.. am a person with full of experience and lost everything in life. Because I am customer to them. Please never be their customer.. instead invest or trust it other high Street bank ..
11 novembre 2022
Avis spontané
Réponse de Elavon Ireland
We appreciate that you took the time to leave a review, Prashanth. I am sorry to hear you've had a negative experience with us. Our customer service team has reached out to resolve the issue. If you have additional questions, please contact us at queries@elavon.com. Thank you. ^Brie
Very helpful and informative
Very helpful & informative. Gave an intro to Elavon Connect also which I hadn't received before.
29 septembre 2022
Avis spontané
Was very helpful
Was very helpful. Showed me how to get info I need both now and in future.
18 août 2022
Avis spontané
Very helpful and polite .
Very helpful and polite .
Went a little further then most would
I was happy
16 août 2022
Avis spontané
Exceptional customer service
Exceptional customer service! Kat, Aoife, Keith, Claire, Laura and Phoebe are so helpful. Nobody passes the book. They were all so helpful. I highly recommend this company. The process was so easy to get a card terminal for my business.
4 août 2022
Avis spontané
Customer service agent was super…
Customer service agent was super helpful & knowledgable
30 juin 2022
Avis spontané
Excellent customer representative
The customer representative was very patient, even though I kept messing up the passwords…
21 juin 2022
Avis spontané
Stay away from this company!
The most untreated company I have come across. They took the money from my costumer and after 1 week they returned the money to the customer. So I Lost the money and the product I sold.
Stay away from this company!
Stay away from this company!
If you don't want West your money and time!
11 juin 2022
Avis spontané
Réponse de Elavon Ireland
Hi Luca, I tried to obtain more details on your account so that we can contact you and assist, however as I did not get a response I am unable to do so. I would ask that you contact our Customer Service Team on 1850 20 21 20 or via email at queries@elavon.com where a member of the team will be happy to help you. Shane
Big Thank You to Majella who was SO…
Big Thank You to Majella who was SO helpful and patient with showing me how to navigate the Elavon Connect System
10 mai 2022
Avis spontané
My customer service agent was…
My customer service agent was exceptional. What could have been a very painful and convoluted experience was seamless and effortless. She was patient, listened and clearly knew her job very well - refreshing and rare!
3 mai 2022
Avis spontané
Matylda was a great help today!
Matylda was a great help today. She was efficient and friendly! I just wanted to highlight a good customer experience. No one really uses customer service if they don't need help, so when you get good service it is a relief.
29 mars 2022
Avis spontané
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