Overall i am very happy with everything. I ordered 5.2mm SPC flooring and it was easy to cut and laydown. We did have some damaged planks on the first order, but upon following the correct damaged goo... Voir plus
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I ordered our flooring online. Very pleased with the flooring. And i was contacted every step of the journey to actual delivery. Only snag was the delivery guys refusal to help bring 16 packs of f... Voir plus
Would definitely recommend this company. Easy to use website. Great variety of flooring. I got the atlas natural oak laminate floor and it looks incredible and was super easy to fit. Very happy.
Price is competitive, and the quality is decent enough for the money. But the SPC click system feels weak compared to other systems I’ve used as a fitter, and the overall quality is more “cheap” t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We pride ourselves on offering value for money on quality laminate, vinyl click (LVT/SPC) and wood flooring products. All of our products are premium quality and come with full manufacturer warranties for peace of mind.
Coordonnées de contact
Unit 16, Rea Busuness Park, Inkerman Street, B74SH, Birmingham, Royaume-Uni
- 03300102987
- hello@floordepot.co.uk
- www.floordepot.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Great item
Great item
And communication. Had a slight issue with delivery. Driver problem not company . Sorted out quickly. Flooring was lovely and great quality . Definitely recommend.
excellent quality
ordered online simple process got samples first items delivered exact same quality very good price
Very happy with company and product
Picked the flooring I wanted.
Got confirmation and booked my delivery day.
Delivery was a day late. But this is nothing to do with the company itself.
Got my delivery. Delivery driver was great. My flooring is lovely.
I am very happy with the color and the quality.
Looking forward to it being laid this weekend.
Can not fault this company. It is great. Will be ordering for my hall and living room once the kitchen has been done.
Thank you
Amazing service and really friendly…
Amazing service and really friendly staff, my floor looks incredible, will
Definitely use Floor Depot again!
Beautiful flooring
Beautiful flooring, great quality, fast delivery, no damage packaged well, looks stunning. Easy to fit and cut. Great customer service when I needed to order extra flooring.
Great customer service
Great customer service. I had to cancel an order and my enquiries were always handled professionally and swiftly. Thank you!
Rapid response and delivery
After ordering and not getting the normal amount of email updates I read the reviews on here and was very worried. But I got a rapid response on email and the my concerns answered. Swapped the order so I definitely get the floor within 2 days and all done before the 4pm cut off point! Just! So very grateful for Jess getting this done for me. I have just ordered more so I can use what was left over from the job on my own house.
Great quality product at a good price…
Great quality product at a good price delivered on time, to my home ready to be transported to the site for fitting.
Highly recommend this company.
Haven't yet had a delivery of the Floor…
Haven't yet had a delivery of the Floor communication with delivery agents has been awful saying they have rung me but actually haven't. Still waiting 10 days later
Great value and quality
Flooring is great value and good quality. Bought more to go in our kitchen as we liked it so much. Delivery was quick and easy and communication was great throughout. Would definitely recommend.
Flooring is great quality- pitty about…
Flooring is great quality- pitty about delivery times
Wayward Warm oak click boards
Excellent comms throughout from purchase to delivery. Swift delivery.
A few boards had minor damage at one end, but these were used at ends where cuts were required so no issues for me.
For the price, these are a great product.
Got the samples through in good time and also full delivery. Purchased Wayward warm natural oak SPC click boards. With padded bottom allows for a small tolerance in floor height differences.
Would recommend to friends for a low cost option for wood effect flooring.
Read a few reviews regarding product…
Read a few reviews regarding product quality and flooring being received damaged and then terrible customer service encounters, but we decided this was only a small minority and we'd give it a chance.
After placing the order, we weren't sure if we'd done the right thing as straight away we seemed to encounter an issue witn selecting day of choice delivery. A quick IM to Floor Depot, who were immediately responsive, said go ahead and place order and they'd ensure the date we selected was confirmed on the order. We did just that and then heard nothing for about 5 hours! Then had response to say it had been flagged to the other team who were back in the following Monday. So, we left it and hoped for the best.
We then got a response confirming the date we had chosen was confirmed.
However, next day we got an email advising our order had been despatched (this was 4 days before we wanted it for), so we thought it had gone wrong. Contacted Floor Depot and was messaged back with just a number for their delivery agents, not very helpful as we're not their customer, Floor Depot are. So we gave up worrying and thought if it's delivered too early, then it's going to be stolen, or it's not going to come in time. Right up until the morning of the delivery, the tracking showed as still with delivery agent up north, but then we got a update saying it was being delivered within a certain time frame. So it worked out in the end but wouldn't say it was a stress free experience. At least the quality of the floor is excellent and no damages we have found so far.
Would I use Floor Depot again... most probably.
Bought spc laminate flooring the order…
Bought spc laminate flooring the order came on time and stress free also the staff was very helpfull and plenty of communication definetly would recomend
Our flooring is beautiful
Our flooring is beautiful! The quality of the wood is top tier and the pricing is very competitive. Highly recommend
Beautiful flooring options
Great flooring options, great prices. The delivery is a bit slow but the team are great for giving you a call and letting you choose an exact delivery date which is helpful. But the customer service team were also great.
Great service
Great service , I got in contact with a query about flooring stairs every question answered and floorings stunning , this will be my 3rd time sent this website highly recommend
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