Floor Depot Avis 

The flooring came was not waterproof, every packet had at least one piece damaged, the quality was poor I don’t expect it will last more than a year before I have to rip it up and start again, I could have gone to any local store paid less for a better product . Can’t tell you how disappointed I am will definitely not use this site again. Richard Collingwood

Great price, great product. Excellent communication on delivery times.

Ordered 5 packs of lvt, after receiving a free sample of the flooring I was thinking of getting, it came in good time, while being informed at every step, the floor looks great and I couldn't be happier with the service, will be ordering from there again.

Excellent item, flooring at a great price and easy to fit, brilliant

I've used many different types and suppliers of flooring over the years doing various different renovation projects, glad to say I won't be shopping around anymore and I will be returning back for more flooring when I'm ready, first class product and super fast and easy delivery

Beautiful, quality flooring for our new bathroom. Easy ordering, fast delivery, packaged well, no damaged products.

No issues, quick delivery and arrived in perfect condition

Good communication speedy delivery and quality of flooring definitely will be recommending to friends

Clear arrangements made for delivery. Flooring arrived in perfect condition. It was relatively easy to install and looks great. Will definitely use this company again.

Great service arrived quickly
Exelent product,
Any issues solved with no problem
Will definitely use this company again.

I recently installed their floor panels, and I’m absolutely thrilled with them! The quality is top-notch, the finish is stunning, and they completely transformed my space. The panels are sturdy, easy to fit, and look beautiful. I couldn’t recommend them more!

Great flooring at a reasonable price. Items delivered swiftly. I will definitely look to buy again when reflooring another room. Thanks 🤩

We paid £65 for 1 to 3 day delivery. The delivery company messed up and admitted it to me. Their consignment clearly said next day delivery for the 6th May 2026. The delivery never arrived due an error on their part. Flooring depot refused to refund me some of the £65 even though he delivery company said they would cover some of the cost because they messed up.

I ordered my flooring on Saturday the 2nd and paid the extra £5 at checkout to choose a specific delivery date, selecting the 6th as I was off work that week. By Tuesday the 5th, I still hadn’t received any dispatch email, delivery update, or time slot, so I tried contacting customer service.

From 9am until 3:30pm, I repeatedly called the customer service team and couldn’t get through to anyone. I even had a friend calling at the same time. On multiple occasions, I got to “first in the queue” only to be hung up on. It was beyond frustrating.

Eventually, I called the Warrington store directly and spoke to a gentleman whose name I unfortunately didn’t catch, but he genuinely deserves recognition. He told me the delivery had somehow been scheduled for the 13th, which I know I would never have selected. He said, “Leave it with me, I’ll call you back in five minutes.” Honestly, I expected to never hear back, but he proved me wrong. True to his word, he called back within minutes and managed to move my delivery to Friday the 8th and it actually arrived a day earlier on Thursday the 7th.

The flooring itself arrived securely packaged and, considering the price, I wasn’t expecting much. Surprisingly, it went together far better than some of the much more expensive flooring I’ve bought in the past.

Overall:
Customer service team: 1/5
Warrington store staff member: 5/5
Delivery: 5/5
Product quality: 5/5

We're very happy with the waterproof SPC flooring we bought from Floor Depot. We've installed it throughout the house, including the bathroom, and in our opinion, it has a much nicer feel underfoot than tiles. My husband fitted it himself (his first time doing any flooring) and he found the process very straightforward. Visitors have commented on the high quality and seamless look. All was good with ordering from Floor Depot and with the delivery. Highly recommend!

Very easy process, prompt delivery and great price in comparison to other outlets and well packaged. The quality was excellent and looks fabulous in the kitchen.

Quick easy website to navigate, got a brilliant offer on the flooring which was a bonus. Excellent communication and very quick delivery

Great item
And communication. Had a slight issue with delivery. Driver problem not company . Sorted out quickly. Flooring was lovely and great quality . Definitely recommend.