GardenStoreDirect Avis 

4 499
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent value and quality - special thanks to the team Nigel and Luke and Paul for their service and customer focus. We are very happy with our bistro set , it’s just perfect . Would definitely use... Voir plus

Noté 5 sur 5 étoiles

Great experience. Very pleasant and knowledgeable girl on the phone. She took my order and completed the payment. The following day I received a mesage informing me of the delivery time that day. I wa... Voir plus

Noté 5 sur 5 étoiles

I bought 6 x 8 GARDEN SHED PLASTIC GREY / BROWN PALRAM CANOPIA SKYLIGHT ALUMINIUM FRAME, the shed arrived within a few days as promised and initially when we opened it we thought omg it is so flimsy,... Voir plus

Noté 2 sur 5 étoiles

Have been using Florian three seat swing hammock (heavy duty) for a couple of months now. Nice looking but condition poor. 1. Scratches to poles on opening boxes and removing plastic coverings.... Voir plus

À propos de l'entreprise

  1. Magasin de mobilier de jardin
  2. aussi dans
  3. Jardin
  4. Jardinerie
  5. Maché en ligne
  6. Magasin d'ameublement d'extérieur
  7. Magasin de jacuzzi

Écrit par l'entreprise

Welcome to Garden Store Direct! From small beginnings trading out of a garage, initially as nandpproducts, Garden Store Direct has crossed many hurdles along the way and now boasts approximately 150,000sqft of warehouse space in Weeton and Blackpool, Lancashire. Trading for just under 10 years, primarily on eBay and Amazon channels as power sellers, before launching the www.gardenstoredirect.com website. We have since gone on to sell on OnBuy, and have our sights set on Wayfair. Our ultimate goal is to add a showroom space to our portfolio, but for now, we are online only, ready to help at a click of a button! We are a close knit small team of just 20 members of staff, dedicated to providing the best customer service possible, and bringing unbeatable prices directly to your doorstep. Our aim is to become the UK's leading online garden retailer, by supplying the most innovative, and exciting options for your garden needs!


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

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4,2

Tous les avis

(4 499)

71 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Wanted to replace a pagoda canopy

Wanted to replace a pagoda canopy
Won't sell you then if not purchased originally????

3 août 2023
Avis spontané
Logo de GardenStoreDirect

Réponse de GardenStoreDirect

Hello,

Sorry you feel this way .
The reason we do not do this normally is because we have then had returns because the item does not fit.
Due to it not being for the original pegola.
As it may look like the same pegola on the pictures, but we have different models from others sold elsewhere .

Regards
Garden Store Direct

Noté 5 sur 5 étoiles

Whether you're looking to create an…

Whether you're looking to create an outdoor oasis for entertaining guests or simply want to enjoy peaceful moments in your garden, these lounge sets will undoubtedly enhance your outdoor experience.

20 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Great quality and price

I looked for a good quality sofa set for a long time. I needed something big, of light weight and durability was a big factor to avoid waste.
Wood furniture requires a lot of maintenance and is heavy. Rattan is mostly made of plastic and seems to go out of fashion at the moment.
Hence why I had my eyes on aluminium furniture mostly. Been comparing the quality of some B&Q, Homebase, B&S, even more expensive brands. The problem was that this size in a price range up to 1k is just of bad quality. Uneven back rests, wobbly, material usage minimised as much as possible to lower production costs, bad stitching on cushions, rather unflattering colours, elements that will need to be replaced after a season or two. I realised that if I wanted something good, I'd have to spend about 2-4k. I ordered this one crossing my fingers it will at least be good enough to last 2-3 seasons and then if it falls apart, I can at least recycle the aluminium.
I was very pleasantly surprised when it got delivered. The quality doesn't even compare to the brands I mentioned above. All elements are fitting perfectly, bolt inserts are installed where you need to screw parts together, back rests are wired with thick and strong wire, wood composite instead of real wood, as it's very durable and doesn't require maintenance, all cushions are with zips and can be removed for washing, the middle cushions are stitched together to ensure they don't slide apart. Something you won't see on the pictures is that the frame under cushions is also made of thick aluminium support (great surprise for me). The manufacturer could have saved money and use something cheaper, but the overall quality translated even into the parts you cannot see until it's delivered.
The pictures show colours and quality very well, I would say that it all looks even better in real life. Definitely recommend.

2 juillet 2023
Noté 5 sur 5 étoiles

Perfect

I am super impressed with this company. I was a little apprehensive as some reviews are negative. I cannot fault the product or service I have received in any way. We ordered our Pascal 4 seater set, on a bank holiday weekend. We didn't get a confirmation email until the Tuesday which was fine. We got a call the day before delivery, we then got another call an hour before delivery. The set was delivered by a really helpful guy, who was very kind. I unpacked the set myself ( I do not do DIY at all ) myself and my 9 year old put it together it was so easy and quick. We are really happy with our set. Great value for money! It will last so well as the structure is aluminium with a wood effect finish which looks great. I personally find that wood wears after 1 to 2 years so this will have a much longer life than a wooden set. The cushions are super comfortable too. Thank you.

2 juin 2023
Noté 5 sur 5 étoiles

Great customer service

Great customer service. Following an error with my order, the team at Gardenstoredirect were helpful and accommodating in resolving the issue and provided a level of service that most companies would not. Thanks so much. My kids got their pool and at a great price too.

26 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

the whole process went smoothly except…

the whole process went smoothly except that i have already booked the delivery on a friday but got an email on the wednesday to say it is out for delivery and i couldn't change it so i cancelled the pre arranged outing and stayed in to receive the item
Usually we complain if the delivery is late but in this instance it was super fast
all in all Garden Store Direct is excellent to deal with

3 juillet 2023
Noté 5 sur 5 étoiles

Had a few concerns,but solved straight away.

Had a few concerns at first, i didn’t get an order confirmation, rang through they sent it to me straight away. Massive relief, it literally came 2 days after I ordered the items absolutely amazing, literally the best purchase I’ve made in a very long time.

5 juillet 2023
Noté 5 sur 5 étoiles

Furniture was excellent value compared…

Furniture was excellent value compared to other sites. Delivery was as expected. My only comment would be that the courier’s eta was the whole day rather than an estimated time slot, which could be helpful- fortunately it arrived mid morning.

2 juillet 2023
Noté 5 sur 5 étoiles

BRILLIANT BIRDCAGE FEEDERS!

BRILLIANT BIRDCAGE FEEDERS!
I have bought two of these now, in an effort to prevent large pigeons from scoffing all the food before the littler birds get a chance. So far, the feeders are deterring the pigeons and we can enjoy watching the smaller birds feed at leisure.
The service and delivery was great and the best it was the feeders were a really good price, compared to the many others I'd looked at.
Would definitely buy them again.

1 juillet 2023
Noté 2 sur 5 étoiles

Garden set

Purchased garden set, which to be fair, was the best price, however quality not great for a £500 table and chairs. No confirmation email once purchased, no heads up on delivery date - just an email on the day which we weren’t home. Called to rearrange however it was delivered anyway and left on our driveway for a day. Bit disappointed to be honest.

1 juillet 2023
Logo de GardenStoreDirect

Réponse de GardenStoreDirect

Hello,

So sorry to hear this !
We have sent you a message to resolve .

Regards
Garden Store Direct

Noté 5 sur 5 étoiles

Keter cushion box

Easy to order, came before expected, great item better than expected so overall my experience with this company was 11/10👍

30 juin 2023
Noté 5 sur 5 étoiles

Gazebo

Quick service, great price and love the product. The only thing I would have found helpful would have been email update on delivery.

29 juin 2023

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