Grosvenor Mobility Avis 

Cameron was on time, handled the demonstration competently and gave me the details l needed to help me. The whole experience was very helpful and so easy to complete the purchase.

From the initial consultation with a salesman to the final installation of my adjustable bed the respect and service I have received from Grosvenor Mobility has been absolutely first class. The salesman was very knowledgeable, answering all my queries honestly and without any sales pressure whatsoever. He single-handedly carried a sample bed and mattress up two levels to give me a proper feel for what I was buying advising me on all aspects relevant to my ability and comfort. Delivery was within the timescale advised and I was given ample warning of the two hour delivery slot. The men arrived on time, were polite, quick, removed old bed and mattress, installed new one giving me full instructions on how to operate the functions of the bed all in under an hour! Fantastic. Definitely a five star company I have no hesitation in recommending to anyone. Thank you to everyone involved.

Salesman very polite and honest.
Made sure we made the right choice.
Phone sales person got an early appointment for us.
Delivery and fitters were excellent.
Overall, a great experience.
😊😊😊😊😊

EXCELLENT knowledgeable
patience service.

Kevin Shaw, the Rep from Grosvenor really knew his stuff. He listened to our reasons for being interested in a riser recliner chair and factored these needs into his discussions with us. He was then also able to demonstrate how these would all be met by using a chair he had brought along for the purpose. Dad is currently being hoisted but once in the demo chair Dad was actually able to be supported onto his feet and walking frame. Game changer!

Mark visited my parents and demonstrated a bed for them. He was very informative, helpful and pleasant. They ordered the bed straight away which was quickly made. The bed was delivered yesterday by Simon and James who were professional and friendly and had a great sense of humour, and quickly got the bed set up. They gave a full demonstration of it and some advice regarding its use. I was with my parents and asked questions to make sure we all understood how it worked and they gave us great advice about the mobility frame. All our questions were thoroughly answered. My parents and I have been very impressed with the whole process. We would have no hesitation recommending your company. Thank you

Kevin shaw was was amazing when demonstrating the chair we decided to purchase, now we are looking forward to receiving two lovely reclining chair's, thanks to his vast knowledge it was very easy to decide what was best for our needs

James and Simon were careful in dismantling the old bed before taking it away, they put the new bed in place in record time. The controls were explained well. They were cheerful and friendly.

Delivery and installation on time.
The operatives carried out the installation with good professional service.
I would recommend purchasing goods 👌 from Grosvenor, due to the service you receive.

Jason the salesman was very professional and very good at his job. The delivery of the beds was a lot faster than expected, the lads that delivered them and took the old ones out were considerate, tidy and basically a good couple of lads.
And to finish the beds are just what the doctor ordered, very comfortable, they look the part and work perfectly.

Brilliant service from the sales rep right through to delivery

From demonstration chair till delivered no problem staff were all friendly explained product well chair well comfy

item delivered quickly and efficiently also erected with no fuss instructed politely took away old bed no prob left no mess would recommend

The gentleman who came to my home to demonstrate an adjustable bed was polite and informative. All questions were answered and explicit paperwork left for perusal.
Simon and James were polite, helpful and informative when they delivered the bed. All work was carried out to a high standard and the area left clean and tidy. Good job done. I would recommend Grosvenor Mobility to my friends and relatives.
Thank you. R. Primmer.

James and Simon went above and beyond. Kept us informed all the time. Showed us how everything worked. Took away our old bed and headboard. Managed our king size ultra heavy mattress very well. I couldn't even lift it. Thank you.

A brilliant service from start to finish. From the initial visit and demonstration we were provided with all the relevant information from Steve. After we ordered the bed was delivered and built within the timescale we were given. Simon and James were professional and friendly when they delivered and built the bed. My old bed was dismantled and taken away. I would definitely recommend Grosvenor Mobility. Customer service at its very best!

Ryan was incredibly polished showing me the options for the Grosvenor chair.
He was very friendly & made me feel comfortable when sizing the chair.
There was no pressure to buy from Ryan, and he made the whole visit very easy for me to cope with.
I would recommend Ryan & Grosvenor chairs if you want the 5 star treatment I received.

The company is very professional and helpful. Steve was very patient and polite when demonstrating the chair for my mum answering all our questions and queries. There was no pressure selling we needed more time to discuss our options so he left us with quote and said he would contact us the following week. From placing the order to the delivery and installation by Simon and James everything was dealt with perfectly and professionally.

I felt the need for a riser/ reclining chair to give me a little comfort having suffered a broken ankle since 2023. I filled in a simple questionnaire and within a couple of hours a very helpful Lady rang me and suggested that a Gentleman would come to my home and demonstrate a chair.My immediate thoughts were “ I know what a chair is for and looks like”. The lady booked an appointment for the next working day and lo and behold Darrell arrived along with his leaflets and we started chatting. It was obvious that he was very knowledgeable and within minutes I knew more about chairs, sitting positions, comfort etc than I had collected over my 82 years. Darrell persuaded me to let him bring the chair in and he duly set it up for me to try. He asked many questions about my comfort etc and then changed the height, the seat length and the lumber position on the back. What a difference that made. From sitting in a perfectly comfortable chair, I was now sitting in the most comfortable position I have ever encountered. It was with this level of professional knowledge backed up by an excellent product that persuaded me to purchase the Grosvenor chair. I can recommend this Company to anyone considering purchasing a chair which incidentally are hand built in Britain.

From my initial enquiry, through adjustable bed options, demonstrations [by Cameron], ordering and delivery, the Company were thoroughly professional, helpful and a pleasure to deal with.
My queries were promptly answered. Their delivery team [Andy and Tom] were courteous, on time, set up my bed, explained its use, removed the old bed and left everything tidy.