I had a complaint over a lease car being a week late in being collected. Although it took about two weeks to resolve, KINTO waived some charges that had been raised which was an appropriate outcome an... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I phoned through with an issue with my car and it was handled in a professional and courteous manner by Marc. Excellent service and response.
L'entreprise a répondu
I recently received support from Siobhan F at Kinto and the service was outstanding. She was friendly, efficient, and genuinely proactive throughout the whole process. What stood out most was her abi... Voir plus
L'entreprise a répondu
Beth was so helpful in what was a stressful situation for me. 90 miles away from home with a puncture and Kwik Fit saying they couldn't do anything until the following day. Beth checked other fitter... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We give everyone the freedom to move. From quick trips across the city, to fleets up and down the country, we’ve got you covered. Priding ourselves on a flexible and personal service, KINTO keeps lives and businesses moving, helping you focus on what’s really important. KINTO, your trusted mobility partner.
Coordonnées de contact
1000 Lakeside North Harbour, Cosham, PO6 3EN, Portsmouth , Royaume-Uni
- 03332220966
- info@kinto-uk.com
- www.kinto-uk.com
4,7
Excellent
97 avis
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Superb service
We've been leasing a car and the financial bit was done by Kinto. They're really efficient. Everything went like clockwork. If I had to mention someone, that would be Heather. She helped with the handover when the lease came to an end. She was amazing. Thank you!
18 mars 2026
Avis spontané
Réponse de KINTO Mobility U.K.
Hi B77, thank you so much for your valuable review! We are so happy to read that you specifically loved Heather. We have shared your kind words with them directly. We truly appreciate your support and encouragement.
Truly a first class service
What an absolute pleasure my experience with the Kinto customer service representative proved to be. Beth was so, so helpful, friendly, knowledgeable whilst being professional and very understanding of my query and requests. I rang a number of times and on each occasion Beth made me feel a valued customer it was a delight to receive such a quality service Congratulations to Kinto and your wonderful staff for such an excellent service.
18 mars 2026
Avis spontané
Réponse de KINTO Mobility U.K.
Hi Yvonne, thank you so much for your valuable review! We are so happy to read that you specifically loved Beth. We have shared your kind words with them directly. We truly appreciate your support and encouragement.
Thank You Beth
Beth was so helpful in what was a stressful situation for me. 90 miles away from home with a puncture and Kwik Fit saying they couldn't do anything until the following day. Beth checked other fitters in the area and booked me in 2 miles away. Couldn't have asked for a friendlier, more efficient service. Many thanks Beth
18 mars 2026
Avis spontané
Réponse de KINTO Mobility U.K.
Hi Jo, thank you so much for your valuable review! We are so happy to read that you specifically loved Beth. We have shared your kind words with them directly. We truly appreciate your support and encouragement.
This is a personal review for Kerina…
This is a personal review for Kerina Patel at Kinto. She went above and beyond when I was in the process of ending my lease and ensured everything went smoothly, sending the correct information ensuring she rang me when she said she would and making sure I was clear on the process.
She ensured I had a good experience which is what good customer service is all about.
6 mars 2026
Avis spontané
Réponse de KINTO Mobility U.K.
Hi Tania, thank you so much for your valuable review! We are so happy to read that you specifically loved Kerina. We have shared your kind words with them directly. We truly appreciate your support and encouragement.
Great customer service
I have to say that Beth at Kinto has been a pleasure to work with. She has been incredibly helpful, friendly and has always deal with my (numerous) queries. I couldn't be happier with the customer service and I am absolutely delighted with my new car. I can't recommend Kinto and indeed Beth highly enough.
9 mars 2026
Avis spontané
Réponse de KINTO Mobility U.K.
Hi Anne, thank you so much for your valuable review! We are so happy to read that you specifically loved Beth. We have shared your kind words with them directly. We truly appreciate your support and encouragement.
Really helpful
Really helpful, quick and efficient service
Really friendly customer services and finance team!
6 mars 2026
Avis spontané
Réponse de KINTO Mobility U.K.
Hi Jonathan, thank you for taking the time to leave us a positive review. We are pleased to hear you received excellent customer service. We are committed to providing excellent customer service at every touch point, and your feedback is invaluable in guiding our continuous improvement efforts. Your support is greatly appreciated.
Thank you once again for sharing your experience.
fantastic customer service
fantastic customer service. Its always nice when you speak to a person who genuinely appears to enjoy their job and will go beyond expectations to help you with a problem. Well done Siobhan, hope i get you to help me in the future.
6 mars 2026
Avis spontané
Réponse de KINTO Mobility U.K.
Hi Martin, thank you so much for your valuable review! We are so happy to read that you specifically loved Siobhan. We have shared your kind words with them directly. We truly appreciate your support and encouragement.
i was having the day from hell…
i was having the day from hell everything that could go wrong did. that was until Beth from Kinto picked up the phone and was a breath of fresh air. she listened to all the issues and relentlessly pursued the relevant parties until an appropriate resolution was achieved.
she really is a credit to your company and the level of customer service received was fist class. 10?10
3 mars 2026
Avis spontané
Réponse de KINTO Mobility U.K.
Hi Ben, thank you so much for your valuable review! We are so happy to read that you specifically loved Beth. We have shared your kind words with them directly. We truly appreciate your support and encouragement.
Helen was very helpful and friendly…
Helen was very helpful and friendly with my call and answered all my questions.She emailed me quickly with the information I needed.thanks
23 février 2026
Avis spontané
Réponse de KINTO Mobility U.K.
Hi John, thank you so much for your valuable review! We are so happy to read that you specifically loved Helen. We have shared your kind words with them directly. We truly appreciate your support and encouragement.
Réponse de KINTO Mobility U.K.
Hi Scott, thank you for taking the time to leave us a positive review. We are pleased to hear you received excellent customer service. We are committed to providing excellent customer service at every touch point, and your feedback is invaluable in guiding our continuous improvement efforts. Your support is greatly appreciated.
Thank you once again for sharing your experience.
Excellent level of help
Naomi from Kinto helped me when I requested help after issues with a tyre supplier. The supplier was contacted and the issue was resolved, ensuring I could get my van back on the road as soon as possible. Very pleased!
19 février 2026
Avis spontané
Réponse de KINTO Mobility U.K.
Hi Jon, thank you so much for your valuable review! We are so happy to read that you specifically loved Naomi. We have shared your kind words with them directly. We truly appreciate your support and encouragement.
Kinto - Lara appreciation
Lara was outstanding from beginning to end. She took full responsibility for the issue and resolved it quickly and efficiently. Moreover, she was more than happy to take the time to answer any questions I had, which made the process even smoother. I truly appreciated her professionalism and friendly demeanour throughout.
27 janvier 2026
Avis spontané
Réponse de KINTO Mobility U.K.
Hi Scott, thank you so much for your valuable review! We are so happy to read that you specifically loved Lara. We have shared your kind words with them directly. We truly appreciate your support and encouragement.
Réponse de KINTO Mobility U.K.
Hi Jawad, thank you for taking the time to leave us a positive review. We are pleased to hear you received excellent customer service. We are committed to providing excellent customer service at every touch point, and your feedback is invaluable in guiding our continuous improvement efforts. Your support is greatly appreciated.
Thank you once again for sharing your experience.
Change of Vehicle
I recently received support from Siobhan F at Kinto and the service was outstanding. She was friendly, efficient, and genuinely proactive throughout the whole process. What stood out most was her ability to quickly find solutions, nothing was too much trouble and she made everything feel straightforward and stress free.
Brilliant customer service. Thank you, Siobhan!
1 décembre 2025
Avis spontané
Réponse de KINTO Mobility U.K.
Hi Steve, thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you received excellent customer service during your experience with us, particularly from Siobhan! Your feedback is incredibly valuable and plays a crucial role in our commitment to continuously improving our services. We truly appreciate your support and encouragement.
Once again, thank you for sharing your experience with us.
Smooth Handing over of a car
I have contacted Kinto regarding my existing car handing over and my request was promptly addressed and sorted out by Siobhan Forshaw. She has been very kind and supportive throughout.
28 janvier 2026
Avis spontané
Réponse de KINTO Mobility U.K.
Hi ShriViswaTeja, thank you for taking the time to leave us a positive review.
We are pleased to hear you received excellent customer service, particularly from Siobhan. We are committed to providing excellent customer service at every touch point, and your feedback is invaluable in guiding our continuous improvement efforts. Your support is greatly appreciated.
Thank you once again for sharing your experience.
Siobhan Forshaw absolutely outstanding…
Siobhan Forshaw absolutely outstanding customer service
27 janvier 2026
Avis spontané
Réponse de KINTO Mobility U.K.
Hi James, thank you so much for your valuable review! We are so happy to read that you specifically loved Siobhan. We have shared your kind words with them directly. We truly appreciate your support and encouragement.
Fantastic Service
Siobhan Forshaw was the agent dealing with my issue and was incredibly helpful and efficient. Not only did she take the time to listen properly to the problem I was having but offered a variety of solutions and allowed me the choice. Siobhan was very friendly and approachable and made the whole process easier going above and beyond to get a resolution
22 janvier 2026
Avis spontané
Réponse de KINTO Mobility U.K.
Hi Ed, thank you for taking the time to leave us a positive review. We are pleased to hear you received excellent customer service. We are committed to providing excellent customer service at every touch point, and your feedback is invaluable in guiding our continuous improvement efforts. Your support is greatly appreciated.
Thank you once again for sharing your experience.
Tyre Query
Beth @ Kinto dealt with my query very professionally and helped guide to a speedy resolution. Thanks Beth a credit to Kinto.
14 janvier 2026
Avis spontané
Réponse de KINTO Mobility U.K.
Hi Mr Ward, thank you so much for your valuable review! We are so happy to read that you specifically loved Beth. We have shared your kind words with them directly. We truly appreciate your support and encouragement.
Beth H is an asset to the company
Beth H who took my call today went above and beyond - She is an asset to the company.
She is efficient and a delight to talk with. Very thorough and got all my issues sorted in one go with no hassle - This is exactly how I want my experience to go.
The garage I requested wasn't coming up on her system but I was addiment that I wanted that one - she handled it with a empathetic understanding, she took action by making a call to the garage and got i booked - I was extremely happy & grateful.
7 janvier 2026
Avis spontané
Réponse de KINTO Mobility U.K.
Hi Brandon, thank you so much for your valuable review! We are so happy to read that you specifically loved Beth! We have shared your kind words with them directly. We truly appreciate your support and encouragement.
5 stars for Beth :)
Beth recently supported me with a company car query, and she resolved everything quickly and effortlessly. She was lovely to deal with-friendly, professional, and exactly the kind of person you hope to speak to in customer service.
16 décembre 2025
Avis spontané
Réponse de KINTO Mobility U.K.
Hi Keely, thank you so much for your valuable review! We are so happy to read that you specifically loved Beth. We have shared your kind words with them directly. We truly appreciate your support and encouragement.
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