Natasha was the most helpful, kind and understanding service member on our call today. I cannot fault the help and clarity she was able to give me regarding house insurance for our new move - thank yo... Voir plus
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Lisez les avis des autres
I had a fantastic call with Adrian about my home insurance, he was very attentive, informative, personable and just had a really positive attitude and vibe. He answered all my questions and also kne... Voir plus
Iona Barron attended to me and I must say it was a great service. She explained in details what the policy entailed. She listened to my questions patiently and provided answers accordingly.
Just off the phone with Maia, made the experience so quick and easy. Lovely girl and was very polite. She repeated the questions back to me when I was unsure. Would happily contact her again with any... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Let Alliance are part of the Barbon Insurance Group and provide specialist services for the private rental sector. Delivering intelligent and same day referencing and insurance solutions, alongside specialist buildings and contents insurance for letting agent, tenant and landlord customers.
Coordonnées de contact
Dodleston House, CH4 9EP, Pulford, Royaume-Uni
- 01244564986
- marketing@letalliance.co.uk
- www.letalliance.co.uk
4,7
Excellent
4 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 86 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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It was really nice speaking with Ben Gilbert.
It was really nice speaking with Ben Gilbert he was very professional and great at his job. He made everything easy to understand and I felt comfortable throughout the conversation.
28 mai 2026
Avis spontané
Réponse de Let Alliance
Thank you for your wonderful feedback - we’re really glad you found everything easy to understand and felt comfortable throughout your conversation.
I can't fault my experience with Cadey…
I can't fault my experience with Cadey Paige Jones - she was pleassant to speak with and professional.
28 mai 2026
Avis spontané
Réponse de Let Alliance
Thank you so much for your lovely feedback - we’re really pleased to hear Cadey was both pleasant and professional during your experience.
Spoke with Maia Iball who was extremely…
Spoke with Maia Iball who was extremely friendly and helpful, cannot fault my experience.
27 mai 2026
Avis spontané
Réponse de Let Alliance
Hi Wendy, thank you for leaving Maia such a lovely review!
The call handler (Hal) was professional…
The call handler (Hal) was professional and patient. He supported me with the most relevant cover for my home insurance. Thankyou for great customer service. Hal you are an asset to Let Alliance.
27 mai 2026
Avis spontané
Réponse de Let Alliance
Hi Kay, thank you for Hal's 5* review! Have a lovely weekend.
Cadey Jones was very professional
Cadey Jones was very professional, very helpful in getting the right product for me.I am very happy with the service I received today.😊
26 mai 2026
Avis spontané
Réponse de Let Alliance
Hi Dot, thank you for your kind review! We are happy Cadey was able to help.
Thanks, Lucy
This is a referencing agency for rental…
This is a referencing agency for rental , with prompt efficient , polite, helpful service.
MAIA IBALL, whom called me couldnt have been nicer, very professional, nothing was too much trouble.
26 mai 2026
Avis spontané
Réponse de Let Alliance
Hi Angela, thank you for your lovely review! We're glad Maia was so helpful.
Thanks, Lucy
Réponse de Let Alliance
Hi James, thank you for leaving Tracy such a lovely review!
Thanks, Lucy
Halim Senturk was patient and…
Halim Senturk was patient and understanding when speaking to me and explained everything in clear terms that I understood.
-Tyler Jesson
22 mai 2026
Avis spontané
Réponse de Let Alliance
Hi Tyler, thank you for your review! We are glad Halim could help.
Thanks, Lucy
Let Alliance are one of the most…
Let Alliance are one of the most kindest spoken helpful referencing agencies. I knew I would fail my referencing due to adverse credit history since my divorce, but they still helped me as much as they could. I spoke with Kirsty on the 1st day, then Natalie, both such nicely spoken and empathetic women...wish every referencing agencies out there were like them! Keep up the kindness! & Thank you! Zakyy x
21 mai 2026
Avis spontané
Réponse de Let Alliance
Thank you so much for taking the time to leave such a lovely review.
I’m really pleased to hear that Kirsty and Natalie were able to support you and that you felt listened to and treated with kindness, especially at what can be a stressful time. We know how worrying referencing can feel when you’ve had a difficult period, so it’s great to know the team helped make things a little easier.
I’ll make sure your wonderful feedback is passed on to both of them - it will mean a lot.
Thank you again for your kind words.
Jessica Smith was very helpful in…
Jessica Smith was very helpful in setting up the insurance policy. Could not have had better service.
Outstanding.
19 mai 2026
Avis spontané
Réponse de Let Alliance
Thank you so much for taking the time to share this feedback.
I’m delighted to hear that Jessica was so helpful in setting up your insurance policy and that you felt the service was outstanding. I’ll make sure your kind comments are passed on to her - they will mean a great deal.
Thank you again for your review.
Abysmal experience
Abysmal experience, trying to use portal for a short term let, completely inflexible, slow and constantly crashes. There must be a better product for estate agents to use .
16 mai 2026
Avis spontané
Réponse de Let Alliance
Hello thank you for taking the time to share your feedback, and I’m really sorry to hear about your experience with the portal - this is not the level of service we aim to provide.
So that we can investigate this further and try to put things right, please could you provide a few more details such as your name, letting agent name and scheme number. Please could you email customerexperience@letalliance.co.uk. Many thanks
Friendly and informative
Natasha was amazing! Really informative and helped us with any questions we had.
Thankyou!
15 mai 2026
Avis spontané
Réponse de Let Alliance
Thank you so much for your lovely feedback!
I’m really pleased to hear that Natasha was friendly, informative and able to answer all your questions. I’ll make sure your comments are passed on to her and to her manager - feedback like this is really appreciated.
Thank you again for taking the time to leave a review.
Brilliant Experience
The process was quick, friendly and easy. Jessica Smith, who handled my call was polite and pleasant and made sure I was informed throughout the process. I would definitely recommend this company.
13 mai 2026
Avis spontané
Réponse de Let Alliance
"Thank you for taking the time to leave this lovely review.
I’m really pleased to hear that the process felt quick, friendly and
easy, and that Jessica kept you well informed throughout. We’ll make
sure your kind feedback is passed on to her - it will mean a lot.
"
I spoke with Harry Brumbill today to…
I spoke with Harry Brumbill today to set up our new home insurance and couldn’t be happier. He was very professional while also having a sense of humour which I find is hard to come by lately. Every step was clearly communicated and had opportunities to ask questions about anything I didn’t understand. Documents were sent straight away and reassured that the recording had stopped when taking bank details. Would definitely recommend and as previously mentioned, Harry was great to deal with!
13 mai 2026
Avis spontané
Réponse de Let Alliance
Thank you so much for taking the time to leave this fantastic review.
I’m really pleased to hear how happy you were with the service Harry provided - especially that he was both professional and able to bring a sense of humour to the call. It’s great to know everything was clearly explained, you had plenty of chances to ask questions, and that your documents arrived straight away. I’m also glad you felt reassured about how your bank details were handled.
We’ll make sure your lovely feedback is passed on to Harry - it will mean a great deal to him.
Réponse de Let Alliance
Thank you so much for your lovely feedback!
We’re really pleased to hear your call with Natasha was quick and easy. We’ll make sure your comments are passed on to her - they’ll mean a lot.
Excellent customer service!
Excellent customer service from Halim Senturk today. He was very patient and helpful, explaining all the benefits of the cover on offer. I fully understood the terms, conditions and benefits of the service on offer. Moreover, Halim was very courteous and informative providing me with other services available from Let Alliance moving forward. I will investigate these services in the near future. Thank you for your professionalism.
Douglas Meadows
11 mai 2026
Avis spontané
Réponse de Let Alliance
Thank you so much for taking the time to leave such a detailed
review.
I’m really pleased to hear that Halim provided patient, clear and
professional support, and that you felt fully informed about the cover
and other services available through Let Alliance. We’ll make sure your
lovely feedback is passed on to him - it will mean a great deal.
Thank you again for your kind words and for choosing us.
Spoke to Ben Gilbert today he sorted my…
Spoke to Ben Gilbert today he sorted my liability and contents out explained everything easily and fully so I knew what I was getting was very polite would definitely recommend
11 mai 2026
Avis spontané
Réponse de Let Alliance
Thank you so much for your lovely review.
I’m really pleased to hear that Ben was able to sort your liability
and contents cover, and explain everything clearly. We’ll make sure your
kind feedback is passed on to him - it will mean a lot.
Thank you again for recommending us.
Harry Brumbill
Harry Brumbill, was exreamly helpfull, and sorted all the problems l had.
11 mai 2026
Avis spontané
Réponse de Let Alliance
Thank you so much for your feedback.
I’m really glad to hear that Harry was so helpful and able to sort
all the problems you had. We’ll make sure your kind comments are passed
on to him - they’ll mean a lot.
Thank you again for taking the time to leave a review.
I had a great time setting up insurance with Ben Gilbert
I had a great time setting up insurance for my new home with Let Alliance.
Explanations were provided in the easiest possible manner and was easy to grasp by Ben Gilbert.
His approach was calm and straightforward.
Great experience for me.
11 mai 2026
Avis spontané
Réponse de Let Alliance
Thank you so much for your wonderful review.
I’m really pleased to hear you had such a positive experience setting up your new home insurance with us, and that Ben’s clear, calm and straightforward approach made everything easy to understand. We’ll make sure your lovely feedback is passed on to him - it will mean a great deal.
Thank you again for choosing Let Alliance and for taking the time to share your experience.
Jessica Smith
Jessica Smith was a great help when sorting insurance for my new flat! Broke things down and explained them thoroughly and helped me decide the best cover for me. Thank you!
7 mai 2026
Avis spontané
Réponse de Let Alliance
Thank you for sharing such positive feedback. We’re delighted to hear
that Jessica was able to break everything down clearly and help you
choose the right cover for your new flat. It’s great to know you felt
well supported throughout the process. We’ll be sure to pass your kind
comments on to Jessica and the team.
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