Ordered free samples and paid for the shipping. Still no delivery, third email to sales@ with no reply. Absolutely no confidence that I would receive any order. There are plenty of other companies off... Voir plus
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Lisez les avis des autres
Cannot fault them at all, this is the 3rd time of using skirting world, had an issue beyond their control and customer services sorted with no problems at all. Would highly recommend skirting world. P... Voir plus
L'entreprise a répondu
I have just received this morning my latest delivery from Skirting World. My first order from this company was to replace skirting boards in my lounge and conservatory. I was so pleased with the fin... Voir plus
The more modern Torus profile is more attractive and likely to be easier to clean. Undercoat was a warm white so needed minimal gloss to finish. Best of all we paid extra for faster delivery and the... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de rénovation
- aussi dans
- Décorateur d'intérieur
- Fabricant
- Magasin de design et de décor intérieur
Écrit par l'entreprise
When it comes to skirting board and architrave, we know best. Using only the best MDF on the market, we manufacture every piece to order and deliver 98% of orders on our own fleet of delivery vehicles. We're expanding our product range and now offer wall panelling as well as internal doors. Every single order is available with free delivery as standard.
Coordonnées de contact
Unit 25 Gravelly Industrial Park, Thompson Drive, B24 8HZ, Birmingham, Royaume-Uni
- 0121 328 2179
- sales@skirtingworld.co.uk
- www.mdfskirtingworld.co.uk
4,0
Bien
838 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
An all round customer focused…
An all round customer focused experience. Not only outstanding product and pricing but self delivered to the door at no additional cost.
Use this company I only wish there were more like them.
2 mars 2026
Avis spontané
Réponse de Skirting World
Thank you for the fantastic feedback! We're really pleased you had such a positive experience and that everything met your expectations. Your support means a lot to the team.
Personable and friendly device and…
Personable and friendly device and appreciated the phone call confirming delivery
2 mars 2026
Avis spontané
Réponse de Skirting World
Thank you for your review! We're glad you appreciated the call ahead and that the delivery experience was a positive one. We really appreciate your support.
Great skirting, bad company.
The skirting itself is very nice (ogee 2). However the company is absolutely useless. Had multiple pieces come damaged, some of which I could patch, some of which was unusable. I emailed the company within 10 minutes of delivery and never got a response… months later and still waiting. Customer service absolute trash.
18 novembre 2025
Avis spontané
Réponse de Skirting World
We're sorry to hear about your experience and the issues with your order. That’s certainly not the level of service we aim to provide. Please contact our customer service team directly so we can look into this properly and work towards resolving it for you.
Easy to order and delivered promptly
Easy to order and delivered promptly. All good. Would order again.
4 mars 2026
Avis spontané
Réponse de Skirting World
Thank you for your review! We're glad the ordering process was straightforward and that everything arrived promptly. We appreciate your support and hope to help again in the future.
Great service delivered ahead of time…
Great service delivered ahead of time will use again 💯
3 février 2026
Avis spontané
Réponse de Skirting World
Thank you for the review! We're glad everything arrived ahead of schedule and really appreciate your support. We look forward to helping you again in the future.
Very good!
Always had a very good experience. From initial order placement to amending orders (due to my error) I have always found the team very helpful.
Delivery is very well coordinated and very clear.
Would 100% use again on future projects and renovations
16 avril 2025
Avis spontané
Réponse de Skirting World
Thank you for the great feedback! We're really pleased the team could help along the way and that everything ran smoothly with your order and delivery. We look forward to helping with your future projects.
Great product easy to order
Great product easy to order, good price and the driver was nice, didnt get his name , was a black guy, really nice
13 février 2026
Avis spontané
Réponse de Skirting World
Thanks for the review, David!
Nice and quick turnaround
Nice and quick turnaround. Clear images and sizes on the website, easy to select what we wanted. Helpful driver using own fleet and not outsourced.
23 février 2026
Avis spontané
Réponse de Skirting World
Thank you for the great feedback!
We’re really pleased to hear you found the website clear and easy to use - we put a lot of effort into making sure the images and sizing information help customers choose with confidence.
It’s also great to know the quick turnaround and delivery met expectations. Using our own fleet allows us to keep control of service levels, so we’re glad that made a positive difference to your experience.
We appreciate you taking the time to leave a review.
Splits, very rough in need of sanding and missing knots that needed filling
I’ve used this company before and used them again as the products were good quality. However my pine skirting boards which I ordered primed, were in need of serious sanding and wood filling to account for splits in the wood and missing knots. Disappointing and it tripled my workload when I was on a tight schedule.
27 février 2026
Avis spontané
Réponse de Skirting World
Thank you for coming back to us again, and for taking the time to leave honest feedback.
We’re really sorry to hear that this batch of primed pine skirting wasn’t up to the standard you’ve previously received from us. Pine is a natural product and can contain knots and occasional surface imperfections, but it certainly shouldn’t require what you’ve described before installation.
Our primed finish is intended to provide a solid, consistent base ready for final preparation and top coating.
We’d appreciate the opportunity to look into this further. If you’re able to email your order number and any photos to info@skirtingworld.co.uk, we'll review it with production to understand what happened and discuss a fair resolution.
We value your repeat custom and would like to restore your confidence in us.
Extra for undercoat?
Order all on time and complete. Delivery driver helpful and friendly
If I had one comment I paid extra for everything to be undercoated but didn't think it was that good a finish
6 février 2026
Avis spontané
Réponse de Skirting World
Thank you for your review - we really appreciate your feedback.
We’re pleased to hear your order arrived on time and complete, and that the delivery driver was helpful and friendly. We’ll be sure to pass that on.
Regarding the undercoat finish, we’re sorry to hear it didn’t quite meet your expectations. Our standard undercoat is designed as a solid base layer to prepare the product for top coating on site (light sanding may be required, especially on more detailed profiles), rather than a finished decorative coat. That said, it should still be applied evenly and to a good standard.
If you’d like us to look into this further, please feel free to contact us with your order details and we’ll be happy to review it.
Thank you again for your balanced feedback - it’s always helpful.
This is the 3rd time I’ve used this…
This is the 3rd time I’ve used this company in over 4 years and every time it’s been very straight forward service, delivery always received on time. Good quality products
25 février 2026
Avis spontané
Réponse de Skirting World
Thank you for coming back to us again - and for taking the time to leave such a great review.
It really means a lot to hear from returning customers, especially over a number of years. We’re delighted that each order has been straightforward, delivered on time, and that you’ve been happy with the quality of the products every time.
Great choice
Great choice, simple to deal with, good prices, would use again and happily recommend them
18 février 2026
Avis spontané
Réponse de Skirting World
Thanks, Jason - we appreciate you taking the time to leave a review!
Excellent product and great service.
Excellent product and great service.
Great value for money 👍
18 février 2026
Avis spontané
Réponse de Skirting World
Thanks for the review, Chris!
Damaged goods terrible unreliable…
Damaged goods terrible unreliable service, window board arrived with multiple damages to actual board and multiple other damages to the paint, took over a week to arrive, the matt grey paint finish was terrible even without the faults. I sent 7 pictures and they gave me a £15 partial refund plus promise of paint next day, didn't arrive, rang 4 days later, they promised an overnight on the paint again, still didn't arrive. Useless liars with inferior product and really bad service, IMO they are best avoided based on my experience.
21 février 2026
Avis spontané
Réponse de Skirting World
We’re very sorry to read this and genuinely disappointed to hear about your experience.
Receiving a damaged item is frustrating enough, but the follow-up you’ve described clearly hasn’t met the standard we expect of ourselves. That’s something we take seriously.
All of our window boards are inspected before dispatch, but unfortunately damage can occasionally occur in transit. That said, the resolution process should always be prompt and reliable. If the promised paint did not arrive on two occasions, that’s something we need to investigate internally.
We would really appreciate the opportunity to review this again and put things right properly. Please could you contact us directly at info@skirtingworld.co.uk with your order number so I can personally look into what happened and ensure a clear resolution.
We understand how frustrating this must have been and would welcome the chance to resolve it properly.
No delivery, no communication, since initial order email
I ordered and paid for a sample skirting board cover on 9th February, since when the order just shows as awaiting fulfilment. I have emailed the company asking for details of when to expect delivery or a refund, no answer. Disappointing service given the majority of positive reviews on TrustPilot.
9 février 2026
Avis spontané
Réponse de Skirting World
We’re very sorry to read this and completely understand your frustration.
A sample order should certainly not remain showing as “awaiting fulfilment” for this length of time, and you should have received a response to your email.
This may be an isolated processing issue, but we’d really like to investigate it properly and resolve it for you straight away - whether that’s arranging immediate dispatch or issuing a refund if you’d prefer.
Please could you contact us directly at info@skirtingworld.co.uk with your order number, and we’ll prioritise this for you.
Thank you for bringing it to our attention, and apologies again for the delay.
Reasonable price
Reasonable price, and was able to track goods from order through manufacturing to delivery. Arrived when they said it would.
12 février 2026
Avis spontané
Réponse de Skirting World
Thank you for your great feedback!
We’re really pleased to hear you found our pricing reasonable and that the order tracking kept you informed along the way. Transparency throughout the process is something we work hard to provide.
We appreciate you taking the time to share your experience.
Irregular primer with some dents
The board primer is irregular and with a few dents which will force me to sand down and fill dents before I can paint it and fit it.
Very disappointing as I intentionally ordered this to avoid having to prepare the board for painting.
9 février 2026
Avis spontané
Réponse de Skirting World
Thank you for your review. We’re sorry to hear you’re disappointed with the finish of the boards.
Our primed MDF is designed to reduce preparation time before painting, so it’s understandably frustrating if you’ve received boards with dents or irregular primer that require additional sanding and filling. That’s certainly not the experience we want for our customers.
Please contact us with your order number and, if possible, a few photos of the affected areas so we can review this and arrange the appropriate resolution.
We appreciate you bringing this to our attention and would like the opportunity to put it right.
This is the 3rd or 4th time I’ve used…
This is the 3rd or 4th time I’ve used Skirting World and have not been disappointed … 100% recommended. Had to call regarding a delivery once during a rainy day as I would be at work and miss the delivery time on my email. They delivered to me before I left for work. I know this is not always possible to do so, however, they did try their best on this occasion and I was really grateful. The delivery driver always calls ahead of time to ensure a smooth delivery. I will definitely use again when I start decorating downstairs. Thanks …
10 février 2026
Avis spontané
Réponse de Skirting World
Thank you so much for your continued support - it really does mean a lot to us that you’ve chosen Skirting World multiple times and haven’t been disappointed.
We’re especially pleased to hear that the team were able to help on the rainy delivery day and get your order to you before you left for work. As you mentioned, it’s not always possible to adjust routes at short notice, but we’ll always try our best where we can. It’s also great to know the call ahead from our driver helped make things run smoothly.
We truly appreciate the 100% recommendation and look forward to helping when you start decorating downstairs!
All excellent
Easy to navigate web site, very clear choices, top quality product, and fast delivery
9 février 2026
Avis spontané
Réponse de Skirting World
Thank you for your great review!
We’re really pleased to hear you found the website easy to navigate and the choices clear - that’s exactly what we aim for. It’s also fantastic to know you’re happy with the quality and the speed of delivery.
We truly appreciate your feedback and hope to supply you again in the future.
Fantastic ordering
Fantastic ordering, delivery service . The product looks great . Will definitely recommend and we will use skirting world again .
12 février 2026
Avis spontané
Réponse de Skirting World
Thank you so much for your fantastic review!
We’re delighted to hear you were pleased with the ordering process, delivery service, and the finished product. It’s great to know everything met your expectations.
We really appreciate the recommendation and look forward to supplying you again in the future.
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