Excellent company. Sorted out a bed for my husband who was unable to use the stairs due to a fall. I phone in the morning and a bed arrived by 12.00 same day. Lovely people kind and sympathetic. Exact... Voir plus
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Excellent company. Sorted out a bed for my husband who was unable to use the stairs due to a fall. I phone in the morning and a bed arrived by 12.00 same day. Lovely people kind and sympathetic. Exact... Voir plus
L'entreprise a répondu
I found Mobility Hire easy to use. The lady on the phone was extremely helpful, answering all the questions I had before I decided to go ahead with hiring a piece of equipment. I was also grateful... Voir plus
L'entreprise a répondu
Ordering very easy, spoke to three different ladies all ver helpfully & knowledgable, the delivery guy ‘I think Nigel’ again knew what he was doing, made the whole experience easy. Not having done... Voir plus
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The Bed was delivered on the date specified & the Driver & his Assistant were very good & were able to carry out the Installation quickly & efficiently? They also showed me how to operate the Turning... Voir plus
L'entreprise a répondu
Mobility Hire is a leading supplier of rental mobility equipment throughout the UK. We offer rental solutions to meet almost any needs, on a short-term or long-term hire basis. We are also able to offer a wide range of mobility products for purchase, either new or fleet. With over 20 years’ experience in the mobility industry the heart of our business has always been, and remains to be, providing excellence in every detail of our product quality and our customer service. We are committed to making the process of hiring as simple and as easy as possible, with our friendly helpful team available to answer your questions or queries at the end of the telephone. We are proud to be a family business, with many of the founding partners still supplying their valuable expertise and knowledge today. As manufacturers of mobility equipment, we also know and understand mobility products inside out and what makes them move. Our extensive product knowledge helps us to fulfil your individual needs in the best possible way. Helping to make your mobility experience with us as stress free as possible and your life that little bit easier. We offer a wide range of mobility products for hire, each one carefully selected to fulfil the needs of our customers. Call us now on 0800 111 6234 or visit our website, www.mobilityhire.com to find out more.
Mobility House, Formal Industrial Park, Northway Lane, , GL20 8GY, Tewkesbury, Royaume-Uni
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Excellent customer service. Very patient with my elderly mother and ensured she was happy with her choice of bed. Follow up delivery service was fast (two days). Bed all set up and team ensured I was happy with everything before they left.

Réponse de Mobility Hire
I required equipment urgently. I phoned and they helped me choose the right equipment for my needs and it was delivered that day, by a lovely chap, who brought the equipment to the room I wanted it in and put it together for me. He showed me how everything worked and cleaned up the packaging. I couldn't have asked for better service.

Réponse de Mobility Hire
I was online, on Google, looking for a bariatric chair to rent, for my brother that has to go into a care home. I came across Mobility Hire. The company had exactly what I wanted so ordered a chair. I then found a phone number and decided to ring them up to confirm some details. The young lady on the phone was lovely. Very friendly, explained all details in full easily to help you
understand. Made sure the order was correct and organised the delivery for 2 days later, which was very quick. Customer services rang me and the home, to give a 2 hour time slot, for the chair to be delivered. The chair was delivered perfectly with no problems.

Réponse de Mobility Hire
I needed to hire a chair following knee surgery. In phoning around, some companies were unhelpful, or on voicemail only, but thankfully Horizon came to the rescue. The service has been outstanding and I'm enjoying my recovery spell in a very comfy chair. Many thanks to all the team.

Réponse de Mobility Hire
I was kept informed of when the delivery was going to be up to the hour. The equipment was brought inside the property and assembled without any issues. He explained and showed me how to operate the relevant equipment and left.

Réponse de Mobility Hire
The wheelchair was in stock and was delivered within a couple of days

Réponse de Mobility Hire
From the time I called to find out the options to hire a wheelchair for my mum to the engineer delivery and post delivery call back, the team were excellent. The knowledge they were able to share was invaluable.
I have not had such a positive customer experience for a very long time. Thank you for making a difficult situation so easy and flexible. I will certainly be reccomending you in the future.

Réponse de Mobility Hire
My first call was not very helpful it almost put me off. However I got some more information from my daughter's care home and called back. The person I spoke with on my second call could not have been more helpful, it made such a difference. Delivery was on time with good communication.

Réponse de Mobility Hire
Excellent service delivered in less than 24 hours after the order was made. Excellent customer service thank you

Réponse de Mobility Hire
It was a very easy process and you did exactly what you said you would. Also the equipment hired has proved indispensable. Thank you

Réponse de Mobility Hire
Very helpful staff and considerate at a time when you need help defernatly recamend them

Réponse de Mobility Hire
The engineer was polite and friendly.
He new what he was doing and went over it all with my daughter and myself, so if I had any issues I would know what to do.

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Réponse de Mobility Hire
Delivery of the equipment was on schedule and the level of attendance and care given in the demonstration of the equipment was excellent ( to the extent that it was very impressive)

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Excellent service. The company has been so helpful in order to arrange and deliver the aids at short notice. I would recommend them 100%. Thank you !

Réponse de Mobility Hire
I cannot thank Mobility Hire enough for providing such a brilliant service. My mum was in hospital over Christmas and was discharged on New Year’s Eve. Mobility hire were able to deliver a hospital bed at less than 24 hours notice, giving us a named time delivery so that we had time to get back from the hospital and prepare the bedroom for delivery. The delivery driver was absolutely lovely and helped me move the old bed out of the room before setting up the hospital bed and showing me how to use it. All in all a brilliant experience with this company, highly recommend.

Réponse de Mobility Hire
Lovely person to deal with on the phone, very fast delivery on New Year’s Eve, on time, delivery team were perfect, so polite and helpful, and kind/ chatty. Equipment works brilliantly.

Réponse de Mobility Hire
Very responsive. Came when said they would and showed us how to use the chair.
The chair itself is wayward and difficult to control - that is the problem of not being able to test out the products in advance.

Réponse de Mobility Hire
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