Online Mortgage Advisor Avis 

918
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Sheridan and Jenna were so instrumental in helping us get our mortgage offer. I first began chatting to Sheridan nearly 1 year ago to test the waters on what we could expect with the mortgage process.... Voir plus

Noté 4 sur 5 étoiles

The whole process went very smoothly. After an initial phone consultation we supplied details and the decision in principle came very quickly. We supplied all the paperwork and the main offer came in... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Myself and my partner were referred to OMA by a different mortgage advisor due to some previous issues with credit. Natalie contacted us the day we were referred and from the beginning of the proces... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have just completed my Equity Release. This was with the support of David Farrell who was there for me with advise at every stage of the process. From the moment I enquired about Equity Release and... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier en prêts hypothécaires

Écrit par l'entreprise

We are an FCA-authorised and award-winning mortgage broker, serving customers nationwide since 2013. At Online Mortgage Advisor (OMA®), we connect you with specialist advisors from our team who focus on your exact type of mortgage situation, ensuring you get the best possible advice. We are on a mission to be the most-loved for mortgages, and our passion is understanding our customers and exceeding their expectations. Our website provides helpful tools, insightful guides, and informative content to empower borrowers to make the best possible decisions. We've proudly helped over 600,000 customers secure the right mortgage, often stepping in when other lenders or brokers have been unable to assist.


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4,8

Excellent

TrustScore 5 sur 5

918 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(918)

228 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Efficient and professional

Very quick, efficient, informative and easy.
Our Advisor was always professional and knowledgeable about the mortgage Industry.

2 juillet 2026
Avis spontané
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Réponse de Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Noté 5 sur 5 étoiles

Converting my HTB property into BTL !

I had an excellent experience working with Sheridan and Jenna. As I was remortgaging for the first time, I was anxious about the process, as I was locuming and only knew the traditional way to mortgages - so I knew I would be rejected instantly. However, with a great team it was possible to handle my situation and get a remortgage in place for me. They made everything clear and easy to understand. They were able to remortgage my HTB property into a BTL. They were incredibly knowledgeable and responsive and secured an amazing deal for me. I was kept informed every step of the way. I highly recommend their services to anyone looking for a stress-free mortgage process.

24 juin 2026
Avis spontané
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Réponse de Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Noté 5 sur 5 étoiles

I had a great experience working with…

I had a great experience working with my mortgage adviser. They were proactive, always following up, responsive, and genuinely solution-driven throughout the entire process. They made the experience feel smooth and well managed, always taking the time to find the best options and keep me informed. I would highly recommend their services.

24 juin 2026
Avis spontané
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Réponse de Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Noté 5 sur 5 étoiles

Excellent experience

Apprehensive at first as an oldie going online for information, I was absolutely reassured by the lovely Natalie who dealt with my mortgage application in a helpful, friendly and professional way. Other associated members of the team engaged to sort other aspects of the application process were also excellent - mentioning Donna sorting insurance details with me. After a positive outcome I would definitely recommend using the OMA service for thorough and helpfully guidance through what can be a scary process on your own.

25 juin 2026
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Réponse de Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Noté 5 sur 5 étoiles

Reece is a top guy would recommend to…

Reece is a top guy would recommend to anyone. He kept us informed through the whole process and got it done for us.

23 juin 2026
Avis spontané
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Réponse de Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Noté 5 sur 5 étoiles

From start to finish absolutely amazing…

From start to finish absolutely amazing service Richard was amazing stress free process always replied to emails calls and answered any questions. I have panic disorder the thought this whole process filled me with dread but honestly richard made me feel at ease the whole process was stress free. I never dreamt in a million years I would be able to get a mortgage and Richard made this dream become reality all done completed within a month.

15 juin 2026
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Réponse de Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Noté 5 sur 5 étoiles

Clear honest advice, plain and simple!

From start to finish Stephen and the rest of the team we dealt with were professional, communicative, transparent and honest every step of the way. At no point did I feel we weren't being kept fully informed about what was going on. Any questions we had were swiftly answered and any concerns we had quickly assuaged. Stephen called with regular updates and explained everything in a way we could understand. I would have no hesitations recommending OMA to anyone looking for honest, straightforward advice regarding mortgaging or re-mortgaging.

19 mai 2026
Avis spontané
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Réponse de Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Noté 5 sur 5 étoiles

5 star service

We contacted David Farrel about equity release having found him listed by the equity release council. He outlined everything clearly but with no pressure at all, giving us very sound advice and guidance. Costs were also made very clear. Communication, phone, email and face to face, was always clear and timely. He also suggested Forever Legal solicitors to deal with the legalities, and we have been very pleased with their service too. All in all we could not have asked for better service and highly recommend.

17 juin 2026
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Réponse de Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Noté 5 sur 5 étoiles

Supportive and Clear

Very supportive advice in our circumstances and explained things clearly and in a way that reassured us. We received communication regularly and consistently and this made the whole process smooth. Thank you.

16 juin 2026
Avis spontané
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Réponse de Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Noté 5 sur 5 étoiles

Great experience

Natalie has been great throughout, professional, approachable, and friendly.

As first-time buyers, she guided us through the process and explained everything extremely well, creating a stress-free experience.

She was very accommodating of our varied working hours.

Her recommendations for surveyors and solicitors were excellent.

She secured a rate we were very happy with in a short space of time.

Overall, Natalie was thorough, efficient, and easy to work with. We will certainly be recommending her to family and friends

10 juin 2026
Avis spontané
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Réponse de Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Noté 1 sur 5 étoiles

Very poor service and a frustrating…

Very poor service and a frustrating experience.

I sent all requested documents over promptly, but the process was extremely slow and I constantly had to chase for updates. After more than 8 days I was still waiting for a decision in principle that never arrived.

I was repeatedly told “I’ll get it done tonight” or given assurances that things were moving forward, but nothing actually happened. When dealing with something as important as a mortgage, clear communication and reliability are essential.

The service may work for very straightforward applications, but based on my experience the follow-up and urgency simply were not there. I eventually lost confidence and would not recommend.

11 juin 2026
Avis spontané
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Réponse de Online Mortgage Advisor

Good morning,

We're sorry to hear that you've had this experience, we're looking into this for you as this is not the level of service we strive for.

Someone will be in touch to discuss things in more detail with you. Could you please email support@onlinemortgageadvisor.co.uk with any more details.

Many thanks,

Rachel
OMA Reviews Team

Noté 5 sur 5 étoiles

Very good support and service!

My mortgage application was quite complex as my income is mainly from Company Dividends. Richard Davidson worked through all the issues and requirements and connected me with a suitable lender. After the introduction he continued to communicate well and remained pro-active. I could not fault any aspect of the service!! :)

5 juin 2026
Avis spontané
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Réponse de Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Noté 5 sur 5 étoiles

Mr Richard Fowler

Mr Richard Fowler, has been very professional throughout the whole process of transferring product from my personal name and into the limited company. I recommend Richard as he has shown knowledge and understanding.

29 mai 2026
Avis spontané
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Réponse de Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Noté 5 sur 5 étoiles

Supreme service

Richard was prompt at responding, helping, and guided me through a scary process, offering guidance and support throughout!

29 mai 2026
Avis spontané
Logo de Online Mortgage Advisor

Réponse de Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Noté 5 sur 5 étoiles

Sheridan and Jenna were extremely…

Sheridan and Jenna were extremely helpful and professional throughout the process. They were both very knowledgeable in what they were doing, and nothing was too much trouble. Communication during the process was great and this made the whole process very stress free.

22 mai 2026
Avis spontané
Logo de Online Mortgage Advisor

Réponse de Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Noté 5 sur 5 étoiles

We were recommended to use Ben Lawson…

We were recommended to use Ben Lawson and so glad we did. Ben is very personable, helpful and made the process very easy for us. We were concerned about being able to get a mortgage given my partner is self employed, however Ben advised exactly what we needed, told us not to worry and arranged a mortgage to suit our needs. He took all the stress away for us. We will be seeking his advice again when this fixed period is over. We would highly recommend.

14 mai 2026
Avis spontané
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Réponse de Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Noté 5 sur 5 étoiles

Great service

Stephen was a great knowledgeable advisor who told it to me straight and gave good insight into the mortgage nuances towards my end goals. He was clear, direct and helpful during our consultation.

18 mai 2026
Avis spontané
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Réponse de Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Noté 5 sur 5 étoiles

First time using the online application…

First time using the online application process. Compared with the slow and clunky application processes in the past this one was a smooth transition. All the staff were very professional yet friendly. Nothing was too much trouble and phone contact was responsive. Excellent service from Alex and April, thank you

15 mai 2026
Avis spontané
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Réponse de Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Noté 5 sur 5 étoiles

JP and April helped us secure a…

JP and April helped us secure a mortgage quite promptly and helped us deal with all the complications that arose during the process. I highly recommend OMA and will use again if ever I need to.

11 mai 2026
Avis spontané
Logo de Online Mortgage Advisor

Réponse de Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Noté 5 sur 5 étoiles

Excellent service

We were initially wary of using an online mortgage advisor but we have had excellent service from Stephen and Chloe who could not have been more responsive. Thank you

5 mai 2026
Avis spontané
Logo de Online Mortgage Advisor

Réponse de Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

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