Online Mortgage Advisor Avis 

917
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Sheridan and Jenna were so instrumental in helping us get our mortgage offer. I first began chatting to Sheridan nearly 1 year ago to test the waters on what we could expect with the mortgage process.... Voir plus

Noté 4 sur 5 étoiles

The whole process went very smoothly. After an initial phone consultation we supplied details and the decision in principle came very quickly. We supplied all the paperwork and the main offer came in... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have just completed my Equity Release. This was with the support of David Farrell who was there for me with advise at every stage of the process. From the moment I enquired about Equity Release and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Myself and my partner were referred to OMA by a different mortgage advisor due to some previous issues with credit. Natalie contacted us the day we were referred and from the beginning of the proces... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier en prêts hypothécaires

Écrit par l'entreprise

We are an FCA-authorised and award-winning mortgage broker, serving customers nationwide since 2013. At Online Mortgage Advisor (OMA®), we connect you with specialist advisors from our team who focus on your exact type of mortgage situation, ensuring you get the best possible advice. We are on a mission to be the most-loved for mortgages, and our passion is understanding our customers and exceeding their expectations. Our website provides helpful tools, insightful guides, and informative content to empower borrowers to make the best possible decisions. We've proudly helped over 600,000 customers secure the right mortgage, often stepping in when other lenders or brokers have been unable to assist.


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4,8

Excellent

TrustScore 5 sur 5

917 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(917)

226 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing!!!

My fience and I needed to sort out some Home Insurance, it was our 1st time buying a home. Donna Ambler could not be more helpful, pleasant and easy to talk too, she made us feel very comfortable and went through everything in detail. Luke Naylor was a great Mortgage Advisor and really helped with anything we didn't know, which was a lot, and offered his time anytime. Chloe helped us getting the mortgage approved, with quite a few set backs on our end, she still made us feel great and helped us push it through. Perfect and thank you all.

16 janvier 2026
Avis spontané
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Réponse de Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Noté 5 sur 5 étoiles

Super Experience

I had a super experience with this company and Shaun directed me towards a wonderful advisor called Jean Pierre. He was patient, listened and approached the whole process with a proactive attitude and good humour. He had a wealth of knowledge and offered invaluable advice on starting the whole mortgage process through my circumstances! Super!

15 janvier 2026
Avis spontané
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Réponse de Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Noté 1 sur 5 étoiles

Feeling disappointed.

I contacted OMA via their contact form. I had a call from Shaun, who took my details and confirmed with me, the mortgage service I was looking for. I was then passed to David, who was ‘an expert’ in the type of mortgage I was looking for. He was going to call my brother, but hasn’t. He sent an email requesting information, which I replied to, but I’ve heard nothing for 4 days, not even an acknowledgement of my email. I sincerely hope nothing bad has happened to the gentleman, but I can only express what my experience has been so far, as a review was requested today by OMA.

14 janvier 2026
Avis spontané
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Réponse de Online Mortgage Advisor

Hello,

We would like to apologise, we are investigating this matter for you.

Many thanks,

Rachel
OMA Reviews Team

Noté 5 sur 5 étoiles

Straight forward and easy

Sarah and Chloe were incredibly polite and helpful when assisting me with my mortgage application. They made the process straight forward and easy. My application was approved speedily.

13 janvier 2026
Avis spontané
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Réponse de Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Noté 5 sur 5 étoiles

I had a fantastic experience working…

I had a fantastic experience working with my independent mortgage adviser. From the very beginning, they were clear, patient, and incredibly knowledgeable. They took the time to understand my situation, explained every option in a way that made sense, and never made me feel rushed or pressured.

What really stood out was how proactive they were, always keeping me updated, answering questions quickly, and making the whole process feel smooth and stress‑free. Their advice was spot on and genuinely helped me secure a great mortgage deal.

I’d highly recommend them to anyone looking for expert guidance and a truly supportive service.

6 janvier 2026
Avis spontané
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Réponse de Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Noté 5 sur 5 étoiles

Equity Release / Life Time Mortgage / Mortgage in Retirement

I contacted OMA as I am going through a divorce and needed to get a mortgage on my own after 24 years. I also had some debts so it would be difficult to get an off the shelf mortgage at my age. And we had solicitors involved to transfer the deeds of the house and settle an equity release payment to my ex, so the whole process was very complicated.

David Farrell picked up my request, and was very helpful throughout, finding me the best mortgage for my situation at a good rate that was affordable. He also advised on the process and put me in touch with conveyancers. He kept in touch and put my mind at rest during a very difficult time. I would definitely recommend David Farrell and the OMA team, especially if you have difficult circumstances. Overall I have been very satisfied with services received.

18 décembre 2025
Avis spontané
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Réponse de Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Noté 5 sur 5 étoiles

Easy, efficient and pleasure to deal with

Haydn and Chole were super efficient and answered all our questions. We were happy knowing they had the reach of all the mortgage companies and gave us impartial, expert advice at every step. I'd highly recommend.

3 décembre 2025
Avis spontané
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Réponse de Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Noté 5 sur 5 étoiles

Sheridan has been an absolute gem as a…

Sheridan has been an absolute gem as a mortgage advisor dealing with my case. He has been prompt and very helpful, guiding me throughout and providing me advice that he would give himself. As a first time mortgage client I was clueless but I’m happy to say that I used online mortgages and found Sheridan as he has made the process extremely easy. RECCOMEND THEM TO ANYONE wanting to purchase a property. He has been quick at responding and always made sure I’m satisfied with the results.

16 décembre 2025
Avis spontané
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Réponse de Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Noté 5 sur 5 étoiles

OMA was really quick to respond to my…

OMA was really quick to respond to my initial enquiry about their services , responsive to emails and they explain everything clearly. Thank you Victoria and Richard.

16 décembre 2025
Avis spontané
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Réponse de Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Noté 5 sur 5 étoiles

After a rocky start

After a rocky start, Richard Davidson took over my case and was simply amazing: professional, very helpful and always available. With my house being a non standard building, he showed perseverance in finding a good mortgage for me and he succeeded! I cannot express enough my gratitude.

15 décembre 2025
Avis spontané
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Réponse de Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Noté 5 sur 5 étoiles

Farzin Fakouri was brilliant and very…

Farzin Fakouri was brilliant and very good in helping me get a large amount of mortgage- he was there at every step of the process- I tried other brokers but none of them could help

30 septembre 2025
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Réponse de Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Noté 1 sur 5 étoiles

These knew about my situation and he…

These knew about my situation and he took advantage of me charging me 400+ for an agreement in principle which gave me next to No time to view houses

14 août 2025
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Réponse de Online Mortgage Advisor

Hello,

We would like to apologise, we are investigating this matter for you.

A member of our team has tried to get in touch with you to understand more.

Many thanks,

Rachel
OMA Reviews Team

Noté 5 sur 5 étoiles

Quick communication and overall…

Quick communication and overall application was smooth.
Very friendly team that actually care.
No complaints at all. My personal case was tricky due to adverse credit/affordability issues so they made alterations were possible and it was a success. Thank you OMA - luke, chloe + donna.

10 décembre 2025
Avis spontané
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Réponse de Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Noté 5 sur 5 étoiles

Very good company

Very good company. Guided me through the process well.

8 décembre 2025
Avis spontané
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Réponse de Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Noté 5 sur 5 étoiles

Superb every step of the way

Superb, superb, superb. Sheridan and Jenna have been incredible and have supported us every step of the way. When we had issues with the solicitor, the way they (and Steve Emblem) stepped in was above and beyond - service of a quality we have rarely experienced. They honestly could not have done more for us. I would not consider going to another company for our subsequent remortgages. We really felt they invested in us like we were their top priority. So friendly, so efficient. We cannot thank them enough.

9 décembre 2025
Avis spontané
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Réponse de Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Noté 5 sur 5 étoiles

Donna sorts it all out

Donna sorted out my Life Insurance and Building Insurance to cover what I actual needed!
Good deals were achieved
This was due to her great knowledge and practical know how. She was always on hand in an affable yet professional manner.
Thanks for your assistance

5 décembre 2025
Avis spontané
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Réponse de Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Noté 1 sur 5 étoiles

too many hidden costs once you get into…

too many hidden costs once you get into it, avoid

10 octobre 2025
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Réponse de Online Mortgage Advisor

Hello,

We're sorry to hear that there was some confusion. A member of our team will be in touch shortly so that we can better understand this.

Many thanks,

Rachel
OMA Reviews Team

Noté 5 sur 5 étoiles

Farzin has been absolutely amazing with…

Farzin has been absolutely amazing with his help getting us a mortgage. He has been efficient, reliable and very professional. We couldn’t thank Farzin enough for all he’s done. A huge credit to your team

2 décembre 2025
Avis spontané
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Réponse de Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Noté 5 sur 5 étoiles

We have had a fantastic experience

We have had a fantastic experience, Richard and Victoria are a great team, Richard’s knowledge of the mortgage market and the personal recommendations he made fit our circumstances perfectly and Victoria organisation meant we went from mortgage application to offer in 1 week. We could not recommend online mortgages more, great service from start to finish and we will be coming back for our remortgage when we get there!

17 novembre 2025
Avis spontané
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Réponse de Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Noté 5 sur 5 étoiles

Great company

We went to online mortgage advisor after being unable to get a mortgage, due to our age a previous history and being self employed, David Farrel was nothing short of amazing from the very beginning, nothing was too much trouble and he was so helpful, knowledgable, professional and pleasant to work with.
We now have a mortgage offer in place and we can’t thank David enough. I would absolutely recommend this company.

1 septembre 2025
Avis spontané
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Réponse de Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

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