I was attracted to Oxbury bank because of the excellent rates of interest for savings. The process of opening an account was straightforward and the various steps were laid out in clear language, easy... Voir plus
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Lisez les avis des autres
Was able to open a new savings account with Oxbury Bank with a minimum of fuss and no delays. Was up and running in no time. Much easier & quicker than some of their competitors.
I've been a customer for several years with a number of accounts. I saw a new "summer" product listed on a comparison site at a good rate and decided to open one. Then found out it is not avaiable t... Voir plus
L'entreprise a répondu
I found Oxbury Bank because it was a 'Money Saving Expert' top pick for interest rates on notice accounts last year. I've now converted that into an Oxbury instant access account. Very good interest r... Voir plus
À propos de l'entreprise
À propos de Oxbury Bank Plc
Écrit par l'entreprise
Oxbury Bank was founded to provide the food and farming industries with the funding and support that they need. We are extremely positive about the future of agriculture and the opportunities available for the sector.
Every pound saved with Oxbury goes to help farmers and the wider market produce food, preserve the countryside and deliver a positive impact to the rural economy. We’re a bank that wants to see farming businesses thrive, together we can make that happen.
For most banks, farming is only a small part of their business. At Oxbury, it is what we do.
Coordonnées de contact
Royaume-Uni
- www.oxbury.com
4,5
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Easy to open account
Easy to open account, easy to see accounts and open another one, great rate too
8 juillet 2026
On Line Statements Need Improving
It seems you can't print an online statement using customised dates which I think is essential when there's frequent payments in and out. However the interest rate it good so I'm putting up with this issue.
6 juillet 2026
Easy to open and a great interest rate.
6 juillet 2026
A good service
A good service, but it would be better if you had a phone number for customers to contact the bank.
Banks should really make a phone number available.
6 juillet 2026
Avis spontané
Very good to use
5 juillet 2026
It is very difficult and time consuming…
It is very difficult and time consuming to contact a human at Oxbury Bank. I am unable to deregister the mobile associated with my account. Th app keeps asking me to login for the Recovery but never logs in.
5 juillet 2026
Réponse de Oxbury Bank Plc
Thank you for your feedback, and we're sorry you've experienced difficulties accessing your account. As a digital bank, our services are primarily managed online, but the recovery screen provides email contact options that trigger support from our team. We will contact you directly to help get this resolved
Very easy to open an account
Very easy to open an account. The phone app/online web site are very intuitive and easy to navigate. It also feels good knowing your money is being put to good use while invested.
4 juillet 2026
Great Easy Access Bonus Rate, good app could be improved,,,,,
Oxbury Bank Easy Access Bonus Rate Summer Saver 1 - this was only on sale for a few days, thankyou to Money Saving Expert for listing this account - great interest rate until 24th December when I will move my money out and close this account!
5.01% AER / 4.9% Gross variable on balances over £1000.
Very easy process to apply and open account, good app with a few easily fixed limitations:
You can only have one nominated account to send withdrawals to, I can live with this but it would be good to be able to withdraw to numerous accounts.
On log in, and when making payments out, the app presents a customer intervention to "Authenticate" before requiring a PIN number input, this "Authenticate" step is unnecessary, the app could go straight to "Authenticate with PIN number" - please update your app.
(this is free feedback from an expert Software Engineer / Software QA professional).
30 juin 2026
Avis spontané
Always very helpful. App easy to use.
2 juillet 2026
Easy to open and competitive rates
I opened a fixed rate bond very easily with a competitive rate of interest. I can access my account via the App on my phone or online, which I like.
28 juin 2026
Well Done Oxbury
I managed to set up the account quite quickly and the instructions were clear.
26 juin 2026
No fuss and easy
App very easy to use. No fuss to open account and send instruction to redeem fixed rate bond. Recommend.
2 juillet 2026
All good
All good. Mostly kindness and understanding with/from staff on account of my limited IT skills and lack of knowledge. They were very patient!
28 juin 2026
Terrible experience.
Terrible experience.
My wife and I applied at the same time. Her account was opened almost immediately, but I have been waiting for five days with no account and no explanation.
The bank asked for additional ID documents. I uploaded them straight away and received confirmation that they had been received. Since then, complete silence.
Customer service is extremely poor, communication is almost non-existent, and the whole application process is slow and frustrating. Opening a simple savings account should not be this difficult.
I would not recommend this bank based on my experience.
3 juillet 2026
Avis spontané
Réponse de Oxbury Bank Plc
Thank you for your feedback. We're sorry to hear about your experience. We are unable to identify you from this review but if you contact us at complaints@oxbury.com, we can investigate your concerns.
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