Patchs Health Avis 

I moved to Lytham a year ago. After much research I decided on Ansdell Medical Centre as my doctors. So pleased I did. The practice is excellent. Any request are dealt with immediately. The Patchs system is easy to work with and saves a lot of time. Thank you. Susan Marshall

I am able to put in a request for my son over the weekend so it can be picked up on Monday morning. Quick and easy and alot of space for the answers. Able to add photos if necessary.

I find it useful to get in touch with GP. Easy to use.

Patchs is a great and easy system to get in touch with the practice.

Quick response plus Dr Dunsheath is excellent . She knows about her patients and their medical history .

excellent service, PATCHS completed, message from GP within 15 mins, followed by phone call to make an appointment same morning. Great doc who gave reassurance and spent time to listen! Thank you

Bebington Health Centre has always been there for me - friendly and knowledgeable staff too xx
The Patches facility cuts down waiting on the telephone & the anxiety this brings & is a fantastic platform.

The online form is well constructed. The process of requesting care/contacting your GP is straightforward and has always worked well for me.

The entire team at Brook Medical Centre, including the GPs, consistently demonstrates the highest standards of professionalism, compassion and patient care. They are courteous, empathetic, kind, efficient and unfailingly helpful, treating every patient with dignity, respect and genuine care. The quality of service provided is consistently exceptional, and I have every confidence in recommending Brook Medical Centre without reservation.

Patches is a great way to contact your GP surgery without waiting in line over the phone.
Its quick, easy and you get a response to your needs.

Easy to use and very helpful

So much easier to arrange information required without having to be on hold for a long time, really efficient system!

The system helps fasten the health attention between you and your GP.

So easy to use. Always hear back from my practice the same day. Saves waiting in ques on the phone

Now I have the hang of the process it’s really quite easy always quick to respond via telephone or message

Easy to make an appointment.

Easy to book and rebook an appointment. You dont need to wait for a long que for calls.

Total rubbish filled in all the questions until it said it wanted a photo followed instructions sent me to a complete different website and then couldn't get back to where I needed to be. So annoyed.

A system that allows open ended questions to help better responses and is quick to reply to your request.