From the outset my Adviser explained all my options and gave me excellent advice. I have no doubt that Quilter is an excellent choice for my financial outlook. Great Adviser who took the time to make... Voir plus
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Lisez les avis des autres
I recently transferred an old workplace pension to my Quilter pension account. The process was made easy to follow and all documents were well explained. The Quilter online platform makes viewing and... Voir plus
L'entreprise a répondu
I have serious concerns on how Quilter are dealing with a query from my father on a bond following the death of my mother. No one is coming back to him, no questions are being answered and this is cau... Voir plus
L'entreprise a répondu
I have invested in Quilter products for a long time and find the website very user friendly. I'm retired and not very computer savvy but find the website very easy to navigate. The one thing that r... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Quilter
Écrit par l'entreprise
We’re one of the UK’s leading wealth managers, and here to help you plan and manage your finances, enabling you and your family to live the life you want. We have a long and successful history of guiding customers through all kinds of markets. We can help you grow your investments and ensure you have the financial support you need for each stage of your life. We’re here to help you have a brighter financial future.
The businesses within our group aim to provide high quality products and services for the whole of your investment journey.
About us:
• We believe in the value of advice and want our customers to benefit from trustworthy, easy-to-access financial advice.
• We pride ourselves on providing flexible investment products, and expertly managed funds and portfolios designed to help you grow your money.
• The flexibility we offer with our services applies equally to our charges. Alongside their adviser, customers decide which of our products and services they use, and only ever pay us for those. Our pricing is competitive, and we do not have any hidden charges.
• We are committed to operating responsibly and sustainably, for the long-term benefit of all our stakeholders and customers.
Coordonnées de contact
Senator House, 85 Queen Victoria Street, EC4V 4AB, London, Royaume-Uni
- DigitalFeedback@Quilter.com
- www.quilter.com
4,5
Excellent
13 k avis
Demande des avis aux clients
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Quilter - Withdrawal Transaction
A quick and easy withdrawal transaction has swiftly executed. Regular updates from Quilter received on the mobile app.
2 octobre 2026
Avis spontané
Réponse de Quilter
Hi Doug,
Thank you for taking the time to leave this review. Its great to hear that your transaction was completed quickly and easily.
Bobbie @ Quilter
Réponse de Quilter
Good morning,
Its great to hear that you are happy with the communication you have received from us. Thanks for taking the time to share this.
Bobbie @ Quilter
Why I use Quilter
….I have used Quilter for a number of years…both as a private client myself…and …as an IFA for others!
Quilter are of a size to be able to offer great on line systems…great personal service ….and all at a great price!!
5 octobre 2026
Avis spontané
Réponse de Quilter
Hi Alan,
Its great to hear that you are happy with the service you have received from us. Thank you for sharing details of your positive experience.
Bobbie @ Quilter
Quilter looks after your money.
Quilter looks after your money and gives better returns than banks and building societies.
5 octobre 2026
Avis spontané
Réponse de Quilter
Hi Bill,
Thank you for sharing details of your experience with us. We appreciate you taking the time to do so by leaving this review.
Bobbie @ Quilter
It's too early to say
5 octobre 2026
Avis spontané
Réponse de Quilter
Hi Christopher,
Thank you for taking the time to leave this review. We look forward to hearing more about your experience in due course.
Bobbie @ Quilter
Simple to sort out and very efficient
1 octobre 2026
Avis spontané
Réponse de Quilter
Good morning,
Its great to hear that your transaction was simple to complete. Thank you for taking the time to leave this review.
Bobbie @ Quilter
Excellent service from my financial…
Excellent service from my financial advisor ,has really helped with advice and releasing funds
13 septembre 2026
Avis spontané
Réponse de Quilter
Hi Stephen,
We are happy to hear that you are pleased with the service you have received from us via your adviser.
Bobbie @ Quilter
Very professional customer service…
Very professional customer service agent who quickly resolved my issue.
2 octobre 2026
Avis spontané
Réponse de Quilter
Hi Nick,
Its great to hear that my colleague was able to resolve your issue quickly during your call with us. Thank you for taking the time to share your experience.
Bobbie @ Quilter
Excellent service everytime 5*
5 octobre 2026
Avis spontané
Réponse de Quilter
Hi Graham,
We are pleased that you are continuously happy with the service we have provided. Thank you for taking the time to share this with us.
Bobbie @ Quilter
Réponse de Quilter
Hi Briony,
Its great to hear that you found the information provided throughout your experience with us, easy to understand. Thank you for taking the time to share this.
Bobbie @ Quilter
Reliable steady growth performance
Reliable steady growth performance over the last 14 years accepting occasional international financial hiccups
5 octobre 2026
Avis spontané
Réponse de Quilter
Hi Steve,
Thank you for sharing your experience with us, we are pleased to hear that it has been positive.
Bobbie @ Quilter
Good explanation from agent about my…
Good explanation from agent about my investment
12 septembre 2026
Avis spontané
Réponse de Quilter
Good morning,
Thank you for taking the time to leave this review. Its great to hear that you felt well informed about your investment.
Bobbie @ Quilter
I'm very pleased with Quilter
I find the app easy to use and understand and always feel that my investment is in good hands.
7 septembre 2026
Avis spontané
Réponse de Quilter
Hi Barbara,
Its great to hear that you find our app easy to use and understand. Thank you for taking the time to leave this review.
Bobbie @ Quilter
Avoid!!! Hands off unless you want to potentially lose a lot of money in overprices fees and inferior extremely limited investment products offered!!!
Avoid!!! Hands off unless you want to potentially lose a lot of money in overprices fees and inferior extremely limited investment products offered!!!
I have been trying now for 9 days to take up Quilter's offer to start investing £500 with an S&S ISA for six months to then receive a £50 reward (from moneysavingexpert.com or MSE for short) but so, when clicking on the link from MSE it prompted me to download the wrong Quilter app and after several emails from Quilter's customer service I got stuck with having deleted the old Quilter app and installed the apparently correct version.
It should have been made very clear which Quilter app to download for this offer (using a direct link) rather then letting customers experience a trial and error parcours....!!!
After 8 days and a good many emails sent to Quilter I still haven't managed to get into the 'correct' Quilter app. All it tells me is when trying to register that my email address is in use and when requesting an email with my user name to verify no email arrives.
No response anymore from Quilter customer service team as well.
Having read the many 1 Star complaints about issues with Quilter I decided to avoid them completely as the other Quilter app already only shows extremely limited investment options with no TER (fee), risk and performance transparency at all.
Unless you are a seasoned investor doing self-investment for many years and know exactly what funds you want their 'offer' is all about selling completely overprices own financial products and offering nearly no funds from competitors.
Avoid like the pest if you don't want to lose money!!!
21 septembre 2026
Avis spontané
Réponse de Quilter
Good morning,
Thank you for sharing your feedback, I am sorry to hear that you were unhappy with your experience. As you have mentioned above, the cashback deal is in relation to the Quilter Invest app, which is a self-directed investment app, which offers a smaller range of investments using our targeted support model. This differs from our Quilter app here on the investment platform, which has a range of products and investment vehicles which may require more investment knowledge, or the support of your financial adviser, with our full fund range.
As Quilter Invest is a self-directed app, which uses our targeted support model, we provide portfolios of our own fund-range which customers can choose according to their attitude to risk.
I've checked the Money Saving Expert website this morning and can see that all direct links on the website now open onto the Quilter Invest site and allow you to download the correct app from there.
With regards to accessing the app itself, my colleagues at Quilter Invest will be happy to help and they can be contacted at support@quilterinvest.com.
Kind regards,
Kym @ Quilter
Réponse de Quilter
Good morning,
Thank you for taking the time to leave this review. Its great to hear that you are happy with the service you have received from us.
Bobbie @ Quilter
Very hard to speak to a real person
Very difficult to speak to a real person. No obvious written statement in the app/website as to whether the ISA is flexible. Glitches in the app.
29 septembre 2026
Avis spontané
Réponse de Quilter
Hi Anne,
I'm sorry to hear that you have had a negative experience with us. We really appreciate you providing feedback on our correspondence and app as your comments will help us improve our services going forward. If you are still having issues accessing our app, please can you email me at customerinsights@quilter.com with screenshots of the problem. I will then ensure that this is investigated further.
Bobbie @ Quilter
I'm retired and not very computer savvy but find the website very easy to navigate.
I have invested in Quilter products for a long time and find the website very user friendly.
I'm retired and not very computer savvy but find the website very easy to navigate.
The one thing that really stands out is the security aspects - you can not proceed with a transaction until you have entered security codes sent to your mobile phone.
Payments are made promptly and if you encounter and problems customer service support is excellent.
29 septembre 2026
Avis spontané
Réponse de Quilter
Hi Gillian,
Its great to hear that you find our website secure and easy to navigate. Thank you for taking the time to share your experience with us.
Bobbie @ Quilter
I’m 88 and fed up now with more and…
I’m 88 and fed up now with more and more questions.
19 septembre 2026
Avis spontané
Réponse de Quilter
Hi Hector,
Thank you for taking the time to complete our survey and leave this review. We appreciate your feedback on our survey and the amount of questions within it. I will ensure this is fed back to the appropriate team.
Bobbie @ Quilter
App or bust
Quilter may be a decent investment company, but their customer srervice for people who do not wish to and are unable to use their app (digital exclusion) is very poor.
So fine if you happy to use the App, otherwise contacting company is problematic.
29 septembre 2026
Avis spontané
Réponse de Quilter
Hello,
I'm very sorry to hear that you are unhappy with the service you have received from us. Please can you email me at customerinsights@quilter.com with some further information around your experience and I can investigate this further.
Bobbie @ Quilter
Excellent service
Excellent service, swift transaction and good communication
29 septembre 2026
Avis spontané
Réponse de Quilter
Hi Andy,
Its great to hear that your transaction was quick with good communication throughout. Thank you for taking the time to share this with us.
Bobbie @ Quilter
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