an Australian bank that I use stated that I had been scammed by using Rocket Remit. I explained that I knew the person and it was not a scam the Bank nevertheless contacted Rocket Remit. After hours o... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Have enjoyed how efficient and reliable this service app has been over the years, i have used it. Thank You so much and keep up the great deliverance in your services.
L'entreprise a répondu
What I like about Rocket Remit is you can be assured that the transaction will go through every time without any hold ups from this end, and the few times there has been delays, the problem has alway... Voir plus
L'entreprise a répondu
Have been using Rocket Remit for about 4 years now SO EASY TO USE. I can even follow the history of my transaction's from beginning and on the rare occasions I need help with anything they are there a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We specialise in mobile money and bank transfers from Australia and New Zealand to over 60 countries. Our Fast, Simple and Reliable mobile money transfer services are used and trusted by people every day to transfer money safely to friends and family overseas. 1.Sign up Create your Rocket Remit account online. Just 3 simple steps to complete and it takes less than 3 minutes. 2.Add funds Load your Rocket Remit account via debit or credit card or bank transfer. 3.Send! Send money to your recipient - all you need is their mobile number. Money is transferred instantly using mobile money or bank transfer. The technology behind Rocket Remit is built on Australian multi-award winning mobile payment technology pioneered and deployed by mHITs around the world. Our simple, popular and reliable services are used and trusted by people every day to make mobile payments everywhere.
Rocket Remit
Écrit par l'entreprise
- Specialist mobile money remittance service.
Coordonnées de contact
Level 1 Melbourne Building, 2601, Canberra, Australie
- 1300 696 448
- hello@rocketremit.com
- www.rocketremit.com
4,5
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Rocket Remit
Hi Shalini,
Thank you for your feedback. We're pleased to hear you find our service quick and straightforward with a user-friendly experience.
We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Timely & smooth flowing transaction…
Timely & smooth flowing transaction with good result.
4 septembre 2026
Réponse de Rocket Remit
Hi Peter,
Thank you for your feedback. We're pleased to hear you've had a seamless and efficient transaction with a positive outcome. We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Réponse de Rocket Remit
Hi Marc,
Thank you for your feedback. We're pleased to hear you've had a positive experience with our transfer service. We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Réponse de Rocket Remit
Hi Teresa,
Thank you for your feedback. We're pleased to hear you find our service straightforward and secure. We look forward to serving you again.
If you'd like to discuss how we handle your information or if there's anything we can do to address your concerns, please contact us at hello@rocketremit.com or 1300 696 448.
Regards,
The Rocket Remit team
Reliability
I have been through this before. I do not want my name used,so I am no use to you.
27 août 2026
Réponse de Rocket Remit
Hi Joseph,
Thank you for reaching out. We respect your privacy and completely understand your concerns. We take customer confidentiality seriously and your personal information is kept private.
If you'd like to discuss how we handle your information or if there's anything we can do to address your concerns, please contact us at hello@rocketremit.com or 1300 696 448.
Regards,
The Rocket Remit team
My Experience
The experience was great because everything worked quickly and easily first time.
24 août 2026
Réponse de Rocket Remit
Hi Philip,
Thank you for your feedback. We're pleased to hear your transfer went smoothly with no issues. It's great to know our service delivered the convenience and speed you needed right away.
We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
It works simply securely and questions…
It works simply securely and questions get answers that work
26 août 2026
Réponse de Rocket Remit
Hi Neil,
Thank you for your feedback. We're pleased to hear you find our service uncomplicated and secure, and that our support team provides helpful solutions to your questions. Your trust is appreciated.
We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Réponse de Rocket Remit
Hi Brian,
Thank you for your feedback. We're pleased to hear you find our service quick, smooth, and hassle-free. That's exactly what we strive to deliver.
We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Easy to use and I never have problems …
Easy to use and I never have problems sending money to my family in the Philippines thank you Rocket Remit
21 août 2026
Réponse de Rocket Remit
Hi Marichu,
Thank you for your review. We're pleased to hear you've had a smooth and reliable experience sending money to your family in the Philippines. Your continued trust is greatly appreciated.
We look forward to serving you and your family again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
A very fast ,simple and efficient way…
A very fast ,simple and efficient way to send money to family and friends , very easy to use the platform .
20 août 2026
Réponse de Rocket Remit
Hi John,
Thank you for your feedback.
We're pleased to hear you find our service quick, straightforward, and user-friendly for sending money to your loved ones.
We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Not Reliable
The app is always facing some technical error whenever I try to send money. Not a reliable app at all.
19 août 2026
Réponse de Rocket Remit
Hi Syed,
We're sorry to hear about the technical errors you've experienced.
We understand how frustrating this is when you need to send money reliably. We take these issues seriously and would like to help resolve this for you.
We've been trying to reach out to you, and we'd appreciate if you could contact us directly so we can understand what's happening and find a solution. Your experience is important to us, and knowing the details helps us address these problems and prevent them from happening again.
Please reach out to us at 1300 696 448, via hello@rocketremit.com, or through live chat at www.rocketremit.com.
Thank you for bringing this to our attention, your feedback matters.
Regards,
The Rocket Remit team
Réponse de Rocket Remit
Hi David,
Thank you for your feedback. We're pleased to hear you've had a smooth and convenient experience with us.
We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Fast service always return my calls if…
Fast service always return my calls if I have issue always reply my emails
7 août 2026
Réponse de Rocket Remit
Hi Phill,
Thank you for your feedback. We're pleased to hear you find our service fast and that our team is responsive to your calls and emails. Your trust is appreciated.
We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Fast and easy
Fast, easy to use, always get a fast response when need assistance and service
6 août 2026
Réponse de Rocket Remit
Hi Matt,
Thank you for your feedback. We're pleased to hear you find our platform straightforward with swift delivery and responsive support. Your confidence in our service is appreciated.
We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Réponse de Rocket Remit
Hi Sam,
Thank you for your feedback. We're pleased to hear you've had a positive experience with us. We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Réponse de Rocket Remit
Hi Daniel,
Thank you for your feedback. We're pleased to hear our team has provided you with responsive and supportive service. Your recognition of their commitment is greatly appreciated.
We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
I am disappointed as your rate is way too low.
I am disappointed as your rate is way below market value.
4 août 2026
Réponse de Rocket Remit
Hi Farid,
Thank you for your feedback. We understand exchange rates are important when choosing a remittance service, and we're sorry our rates don't meet your expectations.
What sets us apart is our flat rate and fee structure all costs are included in the price you see, regardless of the amount you send. This means transparent pricing with no surprises. Plus, your recipients get their money instantly, and you have access to local Australian customer support whenever you need it.
We appreciate your consideration and hope you'll give us another look in the future.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Honestly I can't fault anything you…
Honestly I can't fault anything you have done or has happened while being with you.
It has been amazing working with you, very easy, I have been blessed.I would not think of using anyone else.
Thankyou for all your help and care!
Pauline.
1 août 2026
Réponse de Rocket Remit
Hi Pauline,
Thank you for your review. We're delighted to hear you've had such a positive experience with us. Your loyalty and trust mean everything to our team, and we're grateful to have been able to help and support you.
We look forward to continuing to serve you.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Always reliable and fast
Always reliable and fast. Just a bit expensive with a high fee and low exchange rate
4 août 2026
Réponse de Rocket Remit
Hi David,
Thank you for your feedback. We're pleased to hear you find our service reliable and fast. Regarding the fees and exchange rates, all costs associated with an international money transfer are included in the price you see.
We appreciate your feedback and look forward to serving you.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Réponse de Rocket Remit
Hi Martin,
Thank you for your feedback. We're pleased to hear you've had a fast and convenient experience with immediate delivery.
We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.