an Australian bank that I use stated that I had been scammed by using Rocket Remit. I explained that I knew the person and it was not a scam the Bank nevertheless contacted Rocket Remit. After hours o... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Have enjoyed how efficient and reliable this service app has been over the years, i have used it. Thank You so much and keep up the great deliverance in your services.
L'entreprise a répondu
What I like about Rocket Remit is you can be assured that the transaction will go through every time without any hold ups from this end, and the few times there has been delays, the problem has alway... Voir plus
L'entreprise a répondu
Have been using Rocket Remit for about 4 years now SO EASY TO USE. I can even follow the history of my transaction's from beginning and on the rare occasions I need help with anything they are there a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We specialise in mobile money and bank transfers from Australia and New Zealand to over 60 countries. Our Fast, Simple and Reliable mobile money transfer services are used and trusted by people every day to transfer money safely to friends and family overseas. 1.Sign up Create your Rocket Remit account online. Just 3 simple steps to complete and it takes less than 3 minutes. 2.Add funds Load your Rocket Remit account via debit or credit card or bank transfer. 3.Send! Send money to your recipient - all you need is their mobile number. Money is transferred instantly using mobile money or bank transfer. The technology behind Rocket Remit is built on Australian multi-award winning mobile payment technology pioneered and deployed by mHITs around the world. Our simple, popular and reliable services are used and trusted by people every day to make mobile payments everywhere.
Rocket Remit
Écrit par l'entreprise
- Specialist mobile money remittance service.
Coordonnées de contact
Level 1 Melbourne Building, 2601, Canberra, Australie
- 1300 696 448
- hello@rocketremit.com
- www.rocketremit.com
4,5
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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The process is simple and quick
The process is simple and quick, however the transfer limits are very low which makes the platform of limited use.
27 juillet 2026
Réponse de Rocket Remit
Hi Andrew,
Thanks for your review! We're pleased to hear you find our process simple and quick.
Regarding transfer limits, we have these in place for security reasons to protect our customers. As a mobile remittance service, we maintain these limits to ensure safe transactions.
We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Happy with all the interaction I had…
Happy with all the interaction I had with rocket
22 juillet 2026
Réponse de Rocket Remit
Hi Wayne,
Thank you for your feedback. We're delighted to hear you've had a positive experience with our team. Your satisfaction means a lot to us.
We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Réponse de Rocket Remit
Hi Ignatius,
Thank you for your feedback. We're pleased to hear you find our platform user-friendly with immediate delivery. We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Easy to navigate website.
Easy to navigate website.
Fast transfer.
Will continue to utilise.
20 juillet 2026
Réponse de Rocket Remit
Hi Barry,
Thank you for your feedback. We're pleased to hear you find our platform straightforward to use and our transfers swift. Your continued trust is appreciated.
We look forward to serving you.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Very good service but takes a wile to…
Very good service but takes a wile to get to the recipient.
19 juillet 2026
Réponse de Rocket Remit
Hi Ross,
Thank you for your feedback. We're pleased to hear you find our service good overall.
Regarding delivery times, most transfers reach recipients quickly, though occasionally delays can occur depending on the receiving partner's processing time.
We'd like to improve your experience. Please contact us if you have concerns about a specific transfer.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Rocket is great to send to mobile phone…
Rocket is great to send to mobile phone using vodaphone overseas not so good with MTN as the last transfer still hasnt been paid , they claim the other end it will be 15 days delay to
pay it out to the mobile phone so I wont use them again Regards DRL
8 juillet 2026
Réponse de Rocket Remit
Hi Daryl,
Thank you for your feedback. We're pleased to hear you've had good experiences using Vodaphone for your transfers. However, we're sorry to hear about the delay you've experienced with your MTN transfer.
We understand your frustration. The 15-day delay you've mentioned appears to be from the receiving partner (MTN) on their end, rather than an issue with Rocket Remit. Unfortunately, delays from receiving partners can occasionally occur and are outside our direct control, though we always work to resolve them.
We'd like to investigate your specific transfer and see what we can do to help. Please contact us at 1300 696 448, via hello@rocketremit.com, or through live chat at www.rocketremit.com with your transaction details.
Regards,
The Rocket Remit team
RR service was just straight forward…
RR service was just straight forward and no nonsense.
However, I would appreciate information on the amount of money, in PHP, I can transfer in a single transaction and any other limits that may apply.
Thank you and regards,
John
8 juillet 2026
Réponse de Rocket Remit
Hi John,
Thank you for your feedback. We're pleased to hear you found our service straightforward and efficient.
Regarding your question about transaction limits, please visit our FAQs where you'll find detailed information about the limits that apply.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
A trusted local service.
Rocket Remit is a local company and that’s the most significant factor for peace of mind when transferring funds overseas. Using the service is easy and intuitive, as well as flexible with regard to modes of transfer to and from your account. When occasionally overseas institutions are offline or during local upgrades the situation is usually communicated clearly and the helpdesk is responsive.
11 juin 2026
Réponse de Rocket Remit
Hi Johnny,
Thank you for your feedback. We're pleased to hear you value our Australian foundation and that you find our platform user-friendly with flexible transfer options.
Your appreciation of our transparent communication during service interruptions and responsive support team is greatly appreciated.
We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Réponse de Rocket Remit
Hi Rasel,
Thank you for your feedback. We're pleased to hear you appreciate our quick and convenient service. Speed and simplicity are what we aim to deliver.
We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Always have good experiences on here
Always have good experiences on here. Even when minor problems happen, they are resolved quickly. Happy with the service provided
25 juin 2026
Réponse de Rocket Remit
Hi Bob,
Thank you for your feedback. We're pleased to hear you've had consistently positive experiences with us and that our team resolves any issues promptly.
We look forward to continuing to serve you.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Réponse de Rocket Remit
Hi Gale,
Thank you for your feedback. We're pleased to hear you find our service convenient and straightforward.
We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Réponse de Rocket Remit
Hi Robert,
Thank you for your feedback. We're delighted to hear you've had a great experience with us. We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
excellent service
26 juin 2026
Réponse de Rocket Remit
Hi M.S
Thank you for your feedback. We're pleased to hear you've had a positive experience with us. We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Excellent and reliable very happy with…
Excellent and reliable very happy with the service
25 juin 2026
Réponse de Rocket Remit
Hi Mohammad,
Thank you for your feedback. We're delighted to hear you've had a positive experience with our consistent service. Your satisfaction is important to us.
We look forward to serving you again
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
It is supper easy and to register and…
It is supper easy and to register and to using all aspects of the app. The transfer is immediate and the rate is very good.
22 juin 2026
Réponse de Rocket Remit
Hi Constantina,
Thank you for your feedback. We're pleased to hear you find our app straightforward to set up and navigate, with instant transfers and competitive exchange rates.
We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Réponse de Rocket Remit
Hi Ajay,
Thank you for your feedback. We're pleased to hear you had a positive experience. We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
This company lives up to its name
This company lives up to its name. ROCKET REMIT. It transfers money in a flash.
2 juin 2026
Réponse de Rocket Remit
Hi Abdullah,
Thank you for your feedback. We're pleased to hear you appreciate our speedy transfer service. Delivering funds quickly to your recipients is what we're here to do.
We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Easy process and the people receive the…
Easy process and the people receive the money quick plus good customer service. So I give it a 5 star.
17 juin 2026
Réponse de Rocket Remit
Hi Hassan,
Thank you for your review. We're pleased to hear you find our process straightforward, with fast delivery and responsive customer service.
We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
So smooth
Its just so and smooth to send money to friends and they receive it is minutes
30 mai 2026
Réponse de Rocket Remit
Hi Hugo,
Thank you for your feedback. We're pleased to hear you find our service straightforward and that your recipients get their money within minutes.
We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Réponse de Rocket Remit
Hi Rob,
Thank you for your feedback. We understand you feel we ask for a lot of information about recipients. However, the details we collect are the minimum required by regulations to ensure compliance. This helps protect both you and your recipients.
We appreciate your patience with this process and look forward to serving you.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
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