an Australian bank that I use stated that I had been scammed by using Rocket Remit. I explained that I knew the person and it was not a scam the Bank nevertheless contacted Rocket Remit. After hours o... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Have enjoyed how efficient and reliable this service app has been over the years, i have used it. Thank You so much and keep up the great deliverance in your services.
L'entreprise a répondu
What I like about Rocket Remit is you can be assured that the transaction will go through every time without any hold ups from this end, and the few times there has been delays, the problem has alway... Voir plus
L'entreprise a répondu
Have been using Rocket Remit for about 4 years now SO EASY TO USE. I can even follow the history of my transaction's from beginning and on the rare occasions I need help with anything they are there a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We specialise in mobile money and bank transfers from Australia and New Zealand to over 60 countries. Our Fast, Simple and Reliable mobile money transfer services are used and trusted by people every day to transfer money safely to friends and family overseas. 1.Sign up Create your Rocket Remit account online. Just 3 simple steps to complete and it takes less than 3 minutes. 2.Add funds Load your Rocket Remit account via debit or credit card or bank transfer. 3.Send! Send money to your recipient - all you need is their mobile number. Money is transferred instantly using mobile money or bank transfer. The technology behind Rocket Remit is built on Australian multi-award winning mobile payment technology pioneered and deployed by mHITs around the world. Our simple, popular and reliable services are used and trusted by people every day to make mobile payments everywhere.
Rocket Remit
Écrit par l'entreprise
- Specialist mobile money remittance service.
Coordonnées de contact
Level 1 Melbourne Building, 2601, Canberra, Australie
- 1300 696 448
- hello@rocketremit.com
- www.rocketremit.com
4,5
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
IT Was done in a few seconds.
19 avril 2026
Réponse de Rocket Remit
Hi Kevin,
Thank you for your feedback. We're pleased to hear your transfer was completed in just a few seconds. Speed and efficiency are what we strive for.
We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
My money rocket!
My experience with Rocket Remit has always been positive. I have found the staff person always cooperative in assisting me when I had a query regarding transfers. The money transfer format is simple and quick. Highly recommended!
18 avril 2026
Réponse de Rocket Remit
Hi Jim,
Thank you for your feedback. We're pleased to hear you've had positive experiences with us and that our staff has been cooperative in assisting with your queries. It's good to know you find our transfer format simple and quick.
We look forward to continuing to serve you.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Réponse de Rocket Remit
Hi George,
Thank you for your feedback. We're pleased to hear you find our service quick and easy to use. We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Sending money thru RR is like abc No…
Sending money thru RR is like abc No problem at all but if there is RR rectify immediately without any problem. You can trust on them. Thankyou for your service RR n keep on going the way it is. :)
16 avril 2026
Réponse de Rocket Remit
Hi Minda,
Thank you for your feedback and trust. We're pleased to hear you find sending money through Rocket Remit simple and problem-free, and that we resolve any issues quickly when they do arise. Your confidence in our service is greatly appreciated.
We look forward to continuing to serve you.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Solved a glitch with Gcash quickly
There was a glitch with Gcash in Philippines. I was worried because of previous experiences but you solved it immediately. That, my friend ,is really appreciated.
16 avril 2026
Réponse de Rocket Remit
Hi Lin,
Thank you for your feedback. We're pleased to hear our team resolved the GCash issue quickly for you. We understand how worrying transfer problems can be, especially based on past experiences, so we're glad we could sort this out immediately.
We appreciate your continued trust and look forward to serving you again
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Rocket Remit kept me advised of issues…
Rocket Remit kept me advised of issues preventing my transmission of funds to my friends. I believe the issue has been resolved and I am free to send my money to the friends.
16 avril 2026
Réponse de Rocket Remit
Hi Maxwell,
Thank you for your feedback. We're pleased to hear our team kept you informed throughout the process and that the issue has been resolved. Communication during any disruptions is important to us.
We're glad you can now send funds to your friends and look forward to continuing to serve you.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Uncompetitive Exchange Rates
Exchange rates are approx. 1.5Php less than competitors + A$5- fee on small amounts remitted to Philippines which limits my use of Rocket. Remittances are virtually instantly delivered to beneficiary wallets which is a plus but competitors do likewise.
15 avril 2026
Réponse de Rocket Remit
Hi Rodney,
We appreciate you sharing this. Our exchange rate covers all costs associated with an international money transfer, so what you see is what you get. No surprises, no hidden fees appearing later.
We're glad our fast delivery has worked well for you. We're always working to stay competitive while maintaining that speed and reliability. Thanks for the feedback, it helps us improve.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Réponse de Rocket Remit
Hi Geoffrey,
Thank you for your feedback. We're pleased to hear you find our service very efficient. We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Réponse de Rocket Remit
Hi Graham,
Thank you for your feedback. We're pleased to hear you've had good service and appreciate that we keep you updated when issues arise. Communication is important to us.
We look forward to continuing to serve you.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Ease of use my end and the funds…
Ease of use my end and the funds arrived to the designated persons account on the other end , promptly 👍
13 avril 2026
Réponse de Rocket Remit
Hi Gary,
Thank you for your feedback. We're pleased to hear you found our service easy to use and that the funds arrived promptly to your recipient's account.
We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Fast efficient
8 avril 2026
Réponse de Rocket Remit
Hi Scott,
Thank you for your feedback. We're pleased to hear you find our service fast and efficient. We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Réponse de Rocket Remit
Hi Oscar,
Thank you for your feedback. We're pleased to hear you find our service reliable and simple. We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
No help settling my numbers country code
25 avril 2026
Avis spontané
Réponse de Rocket Remit
Hi Immad,
Thank you for your feedback. We're sorry to hear you're experiencing difficulty. We'd like to help resolve this for you, but we need more details to understand your specific situation.
Please contact us at 1300 696 448, via hello@rocketremit.com, or through live chat at www.rocketremit.com so we can assist you properly.
Regards,
The Rocket Remit team
Always quick and easy to transfer money.
Always quick and easy to transfer money on their page. Fees are very small, and the page is very easy to use and navigate. Their secure system of payment is very good as well.
I can highly recommend.
25 mars 2026
Réponse de Rocket Remit
Hi Andrew,
Thank you for your feedback, we're pleased to hear you find our platform quick, easy to use, and navigate, with low fees and a secure payment system. Providing a reliable and user-friendly service is what we strive for.
We look forward to continuing to serve you.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
It’s always seems an unknown when…
It’s always seems an unknown when sending money overseas especially using a new service and app for the first time. After doing my own research on Rocket Remit, I gave it a go.
Started with sending $100 AUD to someone overseas and within mins had heard they received it.
So relieved, the cost was minimal and so fast!
Have started using Rocket Remit in a regular basis now.
28 février 2026
Réponse de Rocket Remit
Hi Ron,
Thank you for your feedback.
We understand how uncertain it can feel when trying a new service for international transfers. We're pleased to hear your first $100 transfer went smoothly and arrived within minutes.
We look forward to continuing to serve you.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Réponse de Rocket Remit
Hi Paul,
We sincerely apologise for the inconvenience and frustration this has caused.
We understand how critical it is to have reliable service, especially during important times. This falls short of the standard we aim to provide.
Please contact us at 1300 696 448, via hello@rocketremit.com, or through live chat at www.rocketremit.com so we can review your experience and work to resolve any outstanding issues.
Our team is here to help and ensure everything is sorted for you.
Best regards,
Rocket Remit Team
The exchange rates arNot a good experience but I will keep it as a backup e high the company…
The exchange rates are high the company provides no proper receipts or notifications of delivery and communication are poor. The app is o early complicated and unreliable.
26 mars 2026
Réponse de Rocket Remit
Hi Tim,
We're sorry to hear about your experience and appreciate you sharing these concerns. While we provide full transfer details before confirmation and most transfers complete instantly, we understand your experience didn't meet expectations. We'd like to look into what happened.
Please contact us at hello@rocketremit.com, via phone at 1300 696 448, or online chat at www.rocketremit.com so we can investigate and assist you.
Your feedback helps us continuously improve our service.
Regards,
The Rocket Remit team
Very quick and easy way to send money…
Very quick and easy way to send money to my family. I can send money as soon as I transfer to Rocket remit account. No delays.
28 mars 2026
Réponse de Rocket Remit
Hi Subha,
Thank you for your feedback. We're pleased to hear you find our service a quick and easy way to send money to your family with no delays. Providing fast, reliable transfers is what we strive for.
We look forward to continuing to serve you.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
It was very easy to do and the funds…
It was very easy to do and the funds went straight through which I appreciate.
25 mars 2026
Réponse de Rocket Remit
Hi Gary,
Thank you for your feedback. We're pleased to hear the process was easy and your funds went through straight away.
We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Réponse de Rocket Remit
Hi Ashishkumar,
We're sorry to see you've had a less than satisfactory experience with our service. We'd like to understand what went wrong so we can help resolve this for you.
Our agents have attempted to contact you to address your concerns, but unfortunately we haven't been able to reach you. We're committed to helping you and would appreciate the opportunity to discuss what happened.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.