an Australian bank that I use stated that I had been scammed by using Rocket Remit. I explained that I knew the person and it was not a scam the Bank nevertheless contacted Rocket Remit. After hours o... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Have enjoyed how efficient and reliable this service app has been over the years, i have used it. Thank You so much and keep up the great deliverance in your services.
L'entreprise a répondu
What I like about Rocket Remit is you can be assured that the transaction will go through every time without any hold ups from this end, and the few times there has been delays, the problem has alway... Voir plus
L'entreprise a répondu
Have been using Rocket Remit for about 4 years now SO EASY TO USE. I can even follow the history of my transaction's from beginning and on the rare occasions I need help with anything they are there a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We specialise in mobile money and bank transfers from Australia and New Zealand to over 60 countries. Our Fast, Simple and Reliable mobile money transfer services are used and trusted by people every day to transfer money safely to friends and family overseas. 1.Sign up Create your Rocket Remit account online. Just 3 simple steps to complete and it takes less than 3 minutes. 2.Add funds Load your Rocket Remit account via debit or credit card or bank transfer. 3.Send! Send money to your recipient - all you need is their mobile number. Money is transferred instantly using mobile money or bank transfer. The technology behind Rocket Remit is built on Australian multi-award winning mobile payment technology pioneered and deployed by mHITs around the world. Our simple, popular and reliable services are used and trusted by people every day to make mobile payments everywhere.
Rocket Remit
Écrit par l'entreprise
- Specialist mobile money remittance service.
Coordonnées de contact
Level 1 Melbourne Building, 2601, Canberra, Australie
- 1300 696 448
- hello@rocketremit.com
- www.rocketremit.com
4,5
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Rocket Remit
Hi Pius,
Thanks for your feedback — we’re glad to see your transfer was completed successfully.
We noticed you left a 3-star rating and would really appreciate any additional details you’re able to share. Your feedback helps us understand what we can improve and provide a better experience next time.
If there’s anything we can assist you with, please feel free to reach out to our team anytime via phone, email, or live chat.
Thanks again for choosing Rocket Remit.
Kind regards,
The Rocket Remit Team
Generally, a very good service
Generally, they are a very good service and I will continue to use Rocket Remit.
They lost a star because over the last 6 months, their server has been down several times and I was unable to send funds to recipients in Africa, and these funds were time critical. The outage caused a lot of pain to several recipients. Some even went hungry for 3 to 4 days.
Although outages with Rocket Remit have been extremely rare, the recent outages were never adequately explained and it has introduced some nervousness into my continuing to use them.
AA
21 mars 2026
Réponse de Rocket Remit
Hi Andrew,
Thank you for your kind words and for continuing to trust Rocket Remit.
We’re very sorry for the recent service disruptions and understand the serious impact they had, especially given how time-critical these transfers can be. This is not the experience we aim to provide.
While these disruptions were rare, we acknowledge your concern and are actively working to improve reliability and communication during such events. Your feedback is incredibly valuable in helping us do better.
If you ever need assistance or an update, please don’t hesitate to reach out — we’re here to help.
Warm regards,
The Rocket Remit Team
It is good but we’re right is not high…
It is good but we’re right is not high enough. It’s too low.
19 mars 2026
Réponse de Rocket Remit
Hi David,
Thanks for your feedback — we’re glad your transfer was smooth and your family received it quickly
We understand your concern about the rate and are always working to make it more competitive.
Warm regards,
The Rocket Remit Team
The transfer was done without any…
The transfer was done without any problems and the money was with my family quickly
19 mars 2026
Réponse de Rocket Remit
Hi Robynne,
Thanks so much for your feedback — we’re really glad to hear your transfer went smoothly and that your family received the money quickly.
We’re always working to make the experience even better, so we can earn that 5th star next time ⭐
If you ever need any assistance, feel free to contact us on 1300 696 448, email hello@rocketremit.com
, or chat with us via our website — we’re always here to help.
Thanks again for choosing Rocket Remit!
Warm regards,
The Rocket Remit Team
Faster sending with less fees
14 mars 2026
Réponse de Rocket Remit
Hi Halima,
Thanks so much for your feedback — we really appreciate it!
We’re glad you’re enjoying faster sending with lower fees. That’s exactly what we aim to deliver every time
If you ever need any help, feel free to reach out to us on 1300 696 448, email us at hello@rocketremit.com
, or chat with us via our website — we’re always here for you.
Thanks again for choosing Rocket Remit!
Warm regards,
The Rocket Remit Team
It was plain and simple to use easy yo…
It was plain and simple to use easy yo follow and my son received his funds in less than 5 minutes
Thank you for your services
Johann Stehlin
16 mars 2026
Réponse de Rocket Remit
Hi Johann,
Thank you for your kind feedback
We’re delighted to hear that you found Rocket Remit simple and easy to use, and that your son received the funds so quickly. Providing a fast and smooth experience is exactly what we aim for.
We truly appreciate your support and thank you for choosing us.
If you ever need assistance, please feel free to contact us via phone at 1300 696 448, email hello@rocketremit.com, or through our online chat at www.rocketremit.com
Regards,
The Rocket Remit Team
I have had very good responses from RR…
I have had very good responses from RR when I have had problems with duplicate entries at a banking institution I would recommend this service
14 mars 2026
Réponse de Rocket Remit
Hi Lynette,
Thank you for your kind feedback.
We’re really pleased to hear that you’ve had a positive experience with our support team, especially when resolving issues like duplicate entries. It’s important to us that we respond quickly and help sort things out as smoothly as possible.
We truly appreciate your recommendation and your trust in Rocket Remit.
If you ever need assistance, please feel free to contact us via phone at 1300 696 448, email hello@rocketremit.com, or through our online chat at www.rocketremit.com
Regards,
The Rocket Remit Team
Réponse de Rocket Remit
Hi Andrew
Thank you for your feedback.
We’re glad to hear you find Rocket Remit easy to use and that our team is proactive when issues arise. Providing a smooth experience and supporting our customers when it matters most is very important to us.
We appreciate your support and look forward to continuing to serve you.
If you ever need assistance, please contact us via phone at 1300 696 448, email hello@rocketremit.com, or through our online chat at www.rocketremit.com
Regards,
The Rocket Remit Team
i find Rock Remit, efficient and affective
i find Rock Remit to be very helpful to
for me, easy and efficient in sending money. very affective in time wise,
please keep the awesome work up.
thank you
10 mars 2026
Réponse de Rocket Remit
Hi Peter,
Thank you for your feedback.
We're pleased to hear you find Rocket Remit helpful, easy, and efficient for sending money. It's good to know our service is timely and effective for you.
We look forward to continuing to serve you.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Réponse de Rocket Remit
Hi Peter,
Thank you for your feedback. We're pleased to hear you've had a very good experience with our service.
We look forward to continuing to serve you.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
good service
6 mars 2026
Réponse de Rocket Remit
Hi Muhammad,
We're pleased to hear you've had a good service experience. We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Amazing…
Have never had a problem in 6 years Unless it’s an internet problem Very Happy with the service 🌝
14 mars 2026
Réponse de Rocket Remit
Hi Maree,
Thank you for your review and loyalty over the past 6 years.
We're pleased to hear you've been very happy with our service and haven't experienced any issues on our end.
We look forward to serving you for many more years.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Awesome service
Always great service never been much of a problem using the service and when there was it was sorted out quickly, awesome service.
7 mars 2026
Réponse de Rocket Remit
Hi Paul,
Thank you for your feedback. We're pleased to hear you've had great service with us and that any issues have been resolved quickly. Your continued trust is greatly appreciated.
We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Theft.
Return my impossible for me to use money held NOW please. OR urgently explain why you have not done so already, Joseph Bryant
5 mars 2026
Réponse de Rocket Remit
Hi Joseph,
Thank you for your message. Our support team has previously contacted you to request certain documents that we need to release your funds. We understand this is frustrating, and we're working to resolve this as quickly as possible once we receive the required information from you.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Réponse de Rocket Remit
Hi Macman,
Thank you for your feedback. We're pleased to hear you find our service easy to use with fast remittances. We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
After a number of money wiring…
After a number of money wiring companies, i find RocketRemit the absolute best.
It's AUSTRALIAN, say no more!
Joe Hughes
12 mars 2026
Avis spontané
Réponse de Rocket Remit
Hi Joeseph,
Thank you for your feedback and for choosing an Australian service. We're pleased to hear you consider Rocket Remit the best after trying other options.
We look forward to continuing to serve you.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Rocketremit is quick and easy to us l…
Rocketremit is quick and easy to us l highly recommend.
4 mars 2026
Réponse de Rocket Remit
Hi Anteria,
Thank you for your feedback and recommendation.
We're pleased to hear you find Rocket Remit quick and easy to use. We look forward to continuing to serve you.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Rocket Remit really fast service
Always use Rocket Remit to send money to my family in the Philippines never had major problems. Used RR for a long time Will continue to use them . 😁
3 mars 2026
Réponse de Rocket Remit
Hi Richard,
Thank you for your feedback. We're pleased to hear you've had a positive experience sending money to the Philippines over the years. Your ongoing trust is greatly appreciated.
We look forward to serving you again.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Réponse de Rocket Remit
Hi Peter,
We're pleased to hear our team provided you with quick, clear, and concise advice. We look forward to continuing to serve you.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Rocket remit is excellent they are very…
Rocket remit is excellent they are very quick with the transfers and if there is a problem then it's also solved quickly, I've been using rocket remit since 2020 and will continue to do so in the future.
28 février 2026
Réponse de Rocket Remit
Hi Dean,
Thank you for your review! We're pleased to hear you find our transfers quick and that our team resolves any issues promptly. Your continued trust over the years is greatly appreciated.
We look forward to serving you for many more years to come
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
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En savoir plus sur le parcours des avis sur Trustpilot.
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