an Australian bank that I use stated that I had been scammed by using Rocket Remit. I explained that I knew the person and it was not a scam the Bank nevertheless contacted Rocket Remit. After hours o... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Have enjoyed how efficient and reliable this service app has been over the years, i have used it. Thank You so much and keep up the great deliverance in your services.
L'entreprise a répondu
What I like about Rocket Remit is you can be assured that the transaction will go through every time without any hold ups from this end, and the few times there has been delays, the problem has alway... Voir plus
L'entreprise a répondu
Have been using Rocket Remit for about 4 years now SO EASY TO USE. I can even follow the history of my transaction's from beginning and on the rare occasions I need help with anything they are there a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We specialise in mobile money and bank transfers from Australia and New Zealand to over 60 countries. Our Fast, Simple and Reliable mobile money transfer services are used and trusted by people every day to transfer money safely to friends and family overseas. 1.Sign up Create your Rocket Remit account online. Just 3 simple steps to complete and it takes less than 3 minutes. 2.Add funds Load your Rocket Remit account via debit or credit card or bank transfer. 3.Send! Send money to your recipient - all you need is their mobile number. Money is transferred instantly using mobile money or bank transfer. The technology behind Rocket Remit is built on Australian multi-award winning mobile payment technology pioneered and deployed by mHITs around the world. Our simple, popular and reliable services are used and trusted by people every day to make mobile payments everywhere.
Rocket Remit
Écrit par l'entreprise
- Specialist mobile money remittance service.
Coordonnées de contact
Level 1 Melbourne Building, 2601, Canberra, Australie
- 1300 696 448
- hello@rocketremit.com
- www.rocketremit.com
4,5
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Not going through to Harriet brew..have…
Not going through to Harriet brew..have lots of trouble like this. Don't send..
30 janvier 2026
Réponse de Rocket Remit
Hi Mark,
Thank you for your feedback, and we apologise for the difficulties you've experienced. We understand how frustrating it is when transfers don't go through.
Occasionally, technical issues on the receiving end or within digital payment networks can prevent transactions from completing. These disruptions are part of operating in a digital ecosystem.
We appreciate your feedback as it helps us improve.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
I deposited money into Rocket remit
I deposited money into Rocket remit. I then tried to send money.I tried a number of times.
Your system did not allow and gave no indication as to the issue.I contacted you and was advised to try later in the afternoon. This should have been communicated before any transaction was attempted.Telling customers is paramount to addressing problems.I would hope you learn from this and dont repeat.
26 février 2026
Réponse de Rocket Remit
Hi Andrew,
Thank you for your feedback, and we apologise for the inconvenience you experienced. We understand your frustration. Sometimes receiving partners in destination countries experience instability, which prevents transfers from going through, and they don't always notify us in time. As with all digital services, occasional technical issues can occur that impact functionality, these are part of the digital ecosystem we operate in.
You're right that better communication is essential. Your feedback is valuable and helps us improve how we communicate service disruptions to our customers.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Great System and Process
Easy and convenient process which is efficient to navigate and execute. Support is also quick and expediate.
29 janvier 2026
Réponse de Rocket Remit
Hi Albert,
Thank you for your feedback. We're pleased to hear you find our process easy, convenient, and efficient to navigate. It's good to know our support team has been quick and helpful when you've needed assistance.
We look forward to continuing to serve you.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
It is a quick and easy procedure to…
It is a quick and easy procedure to send money via Rocket Remit and if there is a problem their support deals with it professionally, Keep up the good work Rocket!
26 février 2026
Réponse de Rocket Remit
Hi William,
Thank you for your feedback. We're pleased to hear you find the process quick and easy, and that our support team handles any issues professionally. We appreciate your encouragement and look forward to continuing to serve you.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Easy to use and good response with any…
Easy to use and good response with any issues
27 février 2026
Réponse de Rocket Remit
Hi Brian,
Thank you for your feedback.
We're pleased to hear you find our platform easy to use and that our team responds well when issues arise. We look forward to continuing to serve you.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Réponse de Rocket Remit
Hi Eric,
Thank you for sharing your feedback. We're sorry you're not completely satisfied with our rates. We strive to offer competitive rates and fees while maintaining high-quality service and security.
We appreciate your input as it helps us improve.
If you need assistance from us at any time, please contact us via phone at 1300 696 448, email hello@rocketremit.com or online chat at www.rocketremit.com.
Regards,
The Rocket Remit team
Too often if money is sent to Ghana…
Too often if money is sent to Ghana over the weekend, the transaction does not go through until some time on Monday morning because you are not a 24 hour service, and an ill person suffers as a result.
23 février 2026
Réponse de Rocket Remit
Hi Paul,
Thanks for your review! We’re sorry for the frustration this has caused, especially in situations where timing is so important. Occasionally, delays can happen due to receiving network or partner system issues that are outside of our control.
While our platform is available 24 hours a day for sending transfers, some destination networks may experience limited processing. We understand how important these transfers are and appreciate your patience.
If you need assistance or would like to discuss your options, our team is available anytime on 1300 696 448, via hello@rocketremit.com, or through live chat at www.rocketremit.com.
Kind regards,
The Rocket Remit Team
Three things:
Three things:
1/ Very quick service.
2/ Easy to use service.
3/ Security is very good.
23 février 2026
Réponse de Rocket Remit
Hi Rein,
Thank you for your feedback.
We're pleased to hear you find our service very quick, easy to use, and secure. These are core priorities for us, and we appreciate you recognising them.
We look forward to serving you again.
If you need assistance or would like to discuss your options, our team is available anytime on 1300 696 448, via hello@rocketremit.com, or through live chat at www.rocketremit.com.
Kind regards,
The Rocket Remit Team
I had an excellent experience with…
I had an excellent experience with Rocket Remit. They offered the highest exchange rate compared to other services I checked, plus a great first-transfer bonus for a grand. I even received an additional bonus for completing a survey, which was a nice surprise.
The transfer speed was super fast, and the whole process was smooth and straightforward. The platform is easy to use and reliable.
Overall, outstanding service, highly recommended for anyone sending money overseas. I’ll definitely be using them again
23 février 2026
Réponse de Rocket Remit
Hi Mr Akshay,
Thank you for taking the time to share such detailed feedback.
We're pleased to hear you had an excellent experience with our competitive exchange rates and bonus. It's good to know the transfer was fast and the process straightforward.
We appreciate your recommendation and look forward to serving you again for your future overseas transfers.
Thank you for choosing Rocket Remit!
If you need assistance or would like to discuss your options, our team is available anytime on 1300 696 448, via hello@rocketremit.com, or through live chat at www.rocketremit.com.
Kind regards,
The Rocket Remit Team
Rocket Remit has been reliable and it's…
Rocket Remit has been reliable and it's very quick.
21 février 2026
Réponse de Rocket Remit
Hi Christopher,
Thank you for your feedback!
We're pleased to hear you find Rocket Remit reliable and very quick. We're committed to making every transaction seamless!
We appreciate your trust and look forward to serving you again.
If you need assistance or would like to discuss your options, our team is available anytime on 1300 696 448, via hello@rocketremit.com, or through live chat at www.rocketremit.com.
Kind regards,
The Rocket Remit Team
Well I was scammed $350 and no one is…
Well I was scammed $350 and no one is talking back to me
15 février 2026
Réponse de Rocket Remit
Hi Remus,
We're very sorry to hear about your experience.
We've checked our records and can confirm that all your transactions were successfully delivered to your nominated beneficiary. Our customer service team has no record of you contacting us about any issue, so we haven't had the opportunity to assist you yet.
To protect yourself in future remittances, please always ensure you know the person you're sending money to and carefully verify all recipient details before completing a transfer.
To help us investigate this in more detail and provide the support you need, please contact us at 1300 696 448, via hello@rocketremit.com, or through live chat at www.rocketremit.com.
We'll be happy to look into this further with you.
Kind regards,
The Rocket Remit Team
Very quick delivery and I find it…
Very quick delivery and I find it extremely reliable
19 février 2026
Réponse de Rocket Remit
Hi Steven,
Thank you for your feedback!
We're delighted to hear you find our service very quick and extremely reliable. That's the experience we want to deliver every time!
We appreciate your trust and look forward to serving you again.
If you need assistance or would like to discuss your options, our team is available anytime on 1300 696 448, via hello@rocketremit.com, or through live chat at www.rocketremit.com.
Kind regards,
The Rocket Remit Team
I have always been very impressed with…
I have always been very impressed with Rocket Remit because of the speed in which my money is transferred, the low transfer fee, and your communication when things go wrong because the network is down. Well done.
12 janvier 2026
Réponse de Rocket Remit
Hi Helen,
Thanks for your review!
We're pleased to hear you've been impressed with our transfer speed, competitive fees, and communication during any network issues. Keeping you informed is important to us, especially when things don't go as planned.
We appreciate you choosing Rocket Remit! We look forward to continuing to serve you.
If you need assistance or would like to discuss your options, our team is available anytime on 1300 696 448, via hello@rocketremit.com, or through live chat at www.rocketremit.com.
Kind regards,
The Rocket Remit Team
Réponse de Rocket Remit
Hi Alan,
Thank you for your feedback! We're glad to hear you find our service easy to understand. Keeping things simple and clear is important to us!
We look forward to serving you again.
If you need assistance or would like to discuss your options, our team is available anytime on 1300 696 448, via hello@rocketremit.com, or through live chat at www.rocketremit.com.
Kind regards,
The Rocket Remit Team
Réponse de Rocket Remit
Hi Gaylene,
Thank you for your review! We're pleased to hear you find our service secure, fast, and excellent throughout. That's exactly what we aim to deliver!
We appreciate your trust and look forward to serving you again.
If you need assistance or would like to discuss your options, our team is available anytime on 1300 696 448, via hello@rocketremit.com, or through live chat at www.rocketremit.com.
Kind regards,
The Rocket Remit Team
It has always been easy to transfer and…
It has always been easy to transfer and use and apart from system problems every now and then it has been really good
9 janvier 2026
Réponse de Rocket Remit
Hi Donald,
Thank you for your feedback! We're glad to hear you find our service easy to transfer and use, and that overall it's been good for you.
We appreciate your patience and look forward to continuing to serve you!
If you need assistance or would like to discuss your options, our team is available anytime on 1300 696 448, via hello@rocketremit.com, or through live chat at www.rocketremit.com.
Kind regards,
The Rocket Remit Team
From my experience Rocket Remit is the…
From my experience Rocket Remit is the Best, Fastest and Safest way to send money to Fiji.
Money arrives immediately, within minutes, straight to the phone app.
No having to find an outlet to collect the money.
Only way to find out is to TRY IT !!!!!
10 janvier 2026
Réponse de Rocket Remit
Hi Violet,
Thank you for your review and recommendation!
We're pleased to hear Rocket Remit is your go-to for sending money to Fiji! It's fantastic that you've experienced the speed and convenience of instant transfers straight to the phone app—no collection points needed.
Thank you for encouraging others to try our service! We look forward to continuing to serve you.
If you need assistance or would like to discuss your options, our team is available anytime on 1300 696 448, via hello@rocketremit.com, or through live chat at www.rocketremit.com.
Kind regards,
The Rocket Remit Team
Good and reliable
Easy to use you know the fee to use the service and the exchange rates are displayed quick and easy and the recipient gets the money straight away so all good
9 février 2026
Réponse de Rocket Remit
Hi Kent,
Thank you for your review!
We're pleased to hear you find our service easy to use with transparent fees and exchange rates displayed upfront. It's great to know your recipients receive the money quickly too, that's exactly what we aim for!
We appreciate your trust and look forward to serving you again.
If you need assistance or would like to discuss your options, our team is available anytime on 1300 696 448, via hello@rocketremit.com, or through live chat at www.rocketremit.com.
Kind regards,
The Rocket Remit Team
Réponse de Rocket Remit
Hi Uwe,
Thank you for your feedback! We're glad to hear you found the money transfer process easy. That's exactly what we strive for!
We look forward to serving you again.
If you need assistance or would like to discuss your options, our team is available anytime on 1300 696 448, via hello@rocketremit.com, or through live chat at www.rocketremit.com.
Kind regards,
The Rocket Remit Team
Easy fast money transfer
Easy fast money transfer.
All we need is a better exchange rate.
5 février 2026
Réponse de Rocket Remit
Hi James,
Thank you for your review! We're glad to hear you find our service easy and fast.
Regarding FX rates, all costs associated with your money transfer are covered within the exchange rate. By doing this, we avoid hidden fees and ensure transparency, what you see is what you pay.
We continuously work to offer competitive rates while maintaining the quality and reliability of our service.
We appreciate your feedback and look forward to serving you again!
If you need assistance or would like to discuss your options, our team is available anytime on 1300 696 448, via hello@rocketremit.com, or through live chat at www.rocketremit.com.
Kind regards,
The Rocket Remit Team
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