an Australian bank that I use stated that I had been scammed by using Rocket Remit. I explained that I knew the person and it was not a scam the Bank nevertheless contacted Rocket Remit. After hours o... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Have enjoyed how efficient and reliable this service app has been over the years, i have used it. Thank You so much and keep up the great deliverance in your services.
L'entreprise a répondu
What I like about Rocket Remit is you can be assured that the transaction will go through every time without any hold ups from this end, and the few times there has been delays, the problem has alway... Voir plus
L'entreprise a répondu
Have been using Rocket Remit for about 4 years now SO EASY TO USE. I can even follow the history of my transaction's from beginning and on the rare occasions I need help with anything they are there a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We specialise in mobile money and bank transfers from Australia and New Zealand to over 60 countries. Our Fast, Simple and Reliable mobile money transfer services are used and trusted by people every day to transfer money safely to friends and family overseas. 1.Sign up Create your Rocket Remit account online. Just 3 simple steps to complete and it takes less than 3 minutes. 2.Add funds Load your Rocket Remit account via debit or credit card or bank transfer. 3.Send! Send money to your recipient - all you need is their mobile number. Money is transferred instantly using mobile money or bank transfer. The technology behind Rocket Remit is built on Australian multi-award winning mobile payment technology pioneered and deployed by mHITs around the world. Our simple, popular and reliable services are used and trusted by people every day to make mobile payments everywhere.
Rocket Remit
Écrit par l'entreprise
- Specialist mobile money remittance service.
Coordonnées de contact
Level 1 Melbourne Building, 2601, Canberra, Australie
- 1300 696 448
- hello@rocketremit.com
- www.rocketremit.com
4,5
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Peter Garang
I highly recommend Rocket Remit to anyone seeking a trustworthy and efficient international money transfer solution
18 décembre 2025
Réponse de Rocket Remit
Hi Peter,
Thank you so much for your kind words and recommendation.
We’re delighted to hear that you find Rocket Remit trustworthy and efficient. Your support means a great deal to our team and motivates us to keep improving and delivering the best possible service.
We truly appreciate you choosing Rocket Remit for your international transfers.
Kind regards,
The Rocket Remit Team
Super secure way to send money!
Such a great, hassle free way to send money home to Samoa for family. Everything, from setting up my account to going through the very easy process of loading money right through to verification before money is sent is a breeze. I love the security Rocket Remit offers that your money is safe. I highly recommend this app.
12 décembre 2025
Réponse de Rocket Remit
Hi Kim,
Thank you for the glowing recommendation! We’re so glad to hear that sending money home to Samoa has been a "breeze" and that you feel confident in our security.
Making sure your money is safe and the process is hassle-free is exactly what we’re here for!
Thanks for choosing Rocket Remit.
If you need anything, reach us at 1300 696 448, hello@rocketremit.com, or via our online chat at www.rocketremit.com.
Regards,
The Rocket Remit Team
Réponse de Rocket Remit
Hi Peter,
Thanks for your review! We're happy to hear you find our service very helpful. We appreciate your trust and support.
Looking forward to serving you again!
If you ever need support, we’re here anytime at 1300 696 448, hello@rocketremit.com, or via live chat at www.rocketremit.com
Regards,
The Rocket Remit Team
Efficient
Fast and efficient app, I haven’t had any problems as yet, they are expensive to use I think , more than some other apps , but overall it’s a good experience
10 décembre 2025
Réponse de Rocket Remit
Hi Gregory,
We're delighted to hear you find our app fast and efficient with a good overall experience. It's great to know you haven't encountered any issues.
We appreciate your trust and look forward to continuing to serve you!
If you ever need support, we’re here anytime at 1300 696 448, hello@rocketremit.com, or via live chat at www.rocketremit.com
Regards,
The Rocket Remit Team
Réponse de Rocket Remit
Hi Lepa,
Thank you for your review! We're glad we could help you work through the loading issue. While these situations can sometimes occur on the banking side, we're pleased our support team was able to guide you through resolving it.
We're happy everything worked out and you were able to send your money successfully.
If you ever need support, we’re here anytime at 1300 696 448, hello@rocketremit.com, or via live chat at www.rocketremit.com
Regards,
The Rocket Remit Team
Réponse de Rocket Remit
Hi Tania,
Thanks for your review! We're happy to hear you find our service a great way to send money. We appreciate your trust and support.
Looking forward to serving you again!
If you ever need support, we’re here anytime at 1300 696 448, hello@rocketremit.com, or via live chat at www.rocketremit.com
Regards,
The Rocket Remit Team
It’s always temporarily unavailable
It’s always temporarily unavailable, especially on a Sunday and Monday. It’s a joke. Don’t use this service.
15 décembre 2025
Réponse de Rocket Remit
Hi John,
We sincerely apologise for the ongoing inconvenience. We understand how frustrating repeated unavailability can be, especially on Sundays and Mondays.
Thank you for bringing this to our attention, we are actively working to improve the reliability of our service.
If you ever need support, we’re here anytime at 1300 696 448, hello@rocketremit.com, or via live chat at www.rocketremit.com
Regards,
The Rocket Remit Team
Simple and reliable
5 décembre 2025
Réponse de Rocket Remit
Hi Raymond,
Thank you for your review! We're pleased to hear you find our service simple and reliable. That's exactly what we strive to deliver.
We look forward to helping you again!
If you ever need support, we’re here anytime at 1300 696 448, hello@rocketremit.com, or via live chat at www.rocketremit.com
Regards,
The Rocket Remit Team
Réponse de Rocket Remit
Hi Ian,
We're delighted to hear you found our service fast and easy to use, and that our team resolved your issues promptly. Your satisfaction is our priority.
We appreciate your trust and look forward to serving you again!
If you ever need support, we’re here anytime at 1300 696 448, hello@rocketremit.com, or via live chat at www.rocketremit.com
Regards,
The Rocket Remit Team
Réponse de Rocket Remit
Hi Allan,
Thank you for your review! We're glad to hear you found our platform easy to navigate. We work hard to keep things simple and user-friendly.
We look forward to serving you again!
If you ever need support, we’re here anytime at 1300 696 448, hello@rocketremit.com, or via live chat at www.rocketremit.com
Regards,
The Rocket Remit Team
Best customer service
What I love about rocket remit is they have a great customer service team. They respond ultra quick and take the time to help you. I highly recommend them.
1 décembre 2025
Réponse de Rocket Remit
Hi George,
We're pleased to hear that our customer service team provided you with quick and helpful support. Our team works hard to ensure every customer feels valued and supported.
We appreciate you taking the time to share your experience and recommend us to others!
If you ever need support, we’re here anytime at 1300 696 448, hello@rocketremit.com, or via live chat at www.rocketremit.com
Regards,
The Rocket Remit Team
Very reliable
Very reliable
Not expensive compared to others
Can be contacted if problem with a transaction
Seamless and easy
There call center actually returns calls and appears to be operated by humans or very human like people
26 novembre 2025
Réponse de Rocket Remit
Hi Anthony,
Thank you for your review! We're pleased to hear that you've had such a positive experience with Rocket Remit.
We pride ourselves on being reliable, affordable, and easy to use, and yes, our customer support team are real humans who genuinely care about helping our customers! We'll be sure to pass on your kind words to the team.
We look forward to continuing to serve you.
If you ever need support, we’re here anytime at 1300 696 448, hello@rocketremit.com, or via live chat at www.rocketremit.com
Regards,
The Rocket Remit Team
Normally my transfers with Rocketremit…
Normally my transfers with Rocketremit have been easy and the experience3 positive. Sadly, in recent times some issues have caused problems for me.
Reference #:
261708360611
To Account:
Globe GCash Philippines
Beneficiary Name:
Oc Via Ericah Pacaldo
Beneficiary Address:
Timperlok road, babag , Lapu lapu, Cebu lapu lapu
Receive Amount:
5,502.24 PHP
I sent this transfer to a long term recipient using details fr4om about 3 years ago. I was not aware that she no longer had access to this account. I had hoped that rocketremit would assist in dealing with Gcash to either cancel the transaction or redirect the money to her new account. Gcash have been unfelpful and rocketremit have been dismissive where i feel they could use their contacts to explain that the person sent to is the same even though the funds can not be accessed due to rthe changed phone number. Apparently this money is still held by gcash
3 décembre 2025
Réponse de Rocket Remit
Hi Stephen,
Thank you for your feedback and for being a Rocket Remit customer.
We understand your frustration. Unfortunately, once a transfer is processed in real time and successfully delivered to the account number provided, we cannot cancel, change, or redirect the transaction. The funds were delivered to the GCash account number you specified.
For future transfers, please verify recipient details are current before sending, as real-time transactions cannot be reversed once completed.
If you need assistance with future transfers, please contact our support team.
If you ever need support, we’re here anytime at 1300 696 448, hello@rocketremit.com, or via live chat at www.rocketremit.com
Regards,
The Rocket Remit Team
I have had a great experience with …
I have had a great experience with Rocket Remit. No problems so far.
20 novembre 2025
Réponse de Rocket Remit
Hi Gavin,
Thanks for your review! We’re glad to hear you’ve had a great experience with Rocket Remit. It’s great to know everything has been smooth so far.
We appreciate you choosing us!
If you ever need support, we’re here anytime at 1300 696 448, hello@rocketremit.com, or via live chat at www.rocketremit.com
Regards,
The Rocket Remit Team
Fast and seamless and very safe.
23 novembre 2025
Réponse de Rocket Remit
Hi Jay,
Thanks for your review! We’re glad to hear your transfers have been fast, seamless, and secure. We appreciate your trust in our service!
If you ever need support, we’re here anytime at 1300 696 448, hello@rocketremit.com, or via live chat at www.rocketremit.com
Regards,
The Rocket Remit Team
Once you have set up the person so easy…
Once you have set up the person so easy to
Transfer
19 novembre 2025
Réponse de Rocket Remit
Hi Wayne,
Thanks for your review! We’re glad to hear that once your recipient is set up, sending money is quick and straightforward. We appreciate you choosing Rocket Remit.
If you ever need support, we’re here anytime at 1300 696 448, hello@rocketremit.com, or via live chat at www.rocketremit.com
Regards,
The Rocket Remit Team
Réponse de Rocket Remit
Hi Bernard,
Thanks for your review! We’re glad to hear you’re happy with our service. We appreciate your support and look forward to helping you again.
If you ever need support, we’re here anytime at 1300 696 448, hello@rocketremit.com, or via live chat at www.rocketremit.com
Regards,
The Rocket Remit Team
Réponse de Rocket Remit
Hi Stuart,
Thanks for your review! We’re glad to hear you find it easy to use and manage money for your family. We appreciate you choosing Rocket Remit and look forward to helping with your future transfers.
If you ever need support, we’re here anytime at 1300 696 448, hello@rocketremit.com, or via live chat at www.rocketremit.com
Regards,
The Rocket Remit Team
It’s very quick to send ,very good…
It’s very quick to send ,very good fee,is this a Australian company, on weekends sometimes there is a problem to send money it comes up with oops there’s problem with rocket remit
15 novembre 2025
Réponse de Rocket Remit
Hi John,
Thanks for your review! Rocket Remit is proudly an Australian company. We're happy to hear you find our service quick and affordable. Sometimes weekend delays can occur due to system or partner network issues, but they’re usually resolved quickly.
If you ever need support, we’re here anytime at 1300 696 448, hello@rocketremit.com, or via live chat at www.rocketremit.com
Regards,
The Rocket Remit Team
Reliable, helpfull, efficient.
Reliable, helpful and efficient, quick delivery for sending money overseas. I will not go anywhere else.
14 novembre 2025
Réponse de Rocket Remit
Hi Kerry,
Thanks for your review! We’re glad to hear you find our service reliable, helpful, and efficient. It’s great to know your transfers arrive quickly.
We appreciate your trust and look forward to supporting you again.
If you ever need support, we’re here anytime at 1300 696 448, hello@rocketremit.com, or via live chat at www.rocketremit.com
Regards,
The Rocket Remit Team
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