Seelbach's Avis 

I am always cautious when buying higher priced items through the internet. I have purchased more bottles of bourbon than I should from Seelbach's and have been extremely happy with not only the selection, the price and the customer service has been excellent.

My last order had an issue. Seelbach's did not include one item in my order and then it was not available. They worked with me to find a replacement and then shipped it free of charge.

I will keep shopping here via mail order because of there selection and how they dealt with an error.

Have always had a great experience ordering from Seelbach's and never reviewed as most do, until today. I am writing this review not just because of how good they are at what they do, but how well they handle a situation when something goes wrong. I had a problem with shipping and all I had to do was communicate it to support, pretty late mind you, and it was fixed with no more efforts on my part. The quick reply and solution just says a lot about them and their commitment to customer satisfaction.

I have been a customer of Seelbachs for 5 years. As my journey into this amazing piece of American history continues, my collection has expanded to 800 bottles. Not only have I travelled to many states in hopes of finding that special "unicorn" but additionally, have purchased well over 200 selections from Seelbachs. There are many online sites selling bourbon. There are 2 reasons why I continue and will always purchase from Seelbachs: Selection and Customer Service. For me, bourbon is about everything other than just drinking it. Its the stories behind the beverage. Many, many of my purchases have been based soley on the the brands offered and the information provided. Blake and his team have gone out of their way to give you as much information about the product you are contemplating as a purchase. My knowledge base has expanded greatly just from reading notes on a certain product. And, if my curiosity is so piqued, I will send a follow up question to the Seelbachs staff. Which leads to the primary reason I remain as a dedicated customer..The impeccable customer service. Whether it be challenges with shipping, to include both expediting or holding a shipment to match my needs, Abby and Blake have more than met every expectation. If you have a question, they provide an answer in a very quick manner. I could continue on and on but rather, see for yourself. I firmly believe as a prospective customer, you will need to look no further after giving Seelbachs a try!

Great customer service!! Quick shipping nice selection

Great place to purchase hard to find and small batch bottles. The customer service is above par. I had an issue with delivery to my state after an order was already placed for shipping and was afraid that I’d have to cancel my order. They were able to hold my order at their distribution warehouse in DC so I could pick it up there. It was a bit of a drive but well worth the trip. They have definitely earned a repeat customer.

Thank you so much for the quick delivery of this small batch bottle! We can’t wait to “present” it to our mezcal loving friend for her 50th dinner Saturday. Great customer service and communication, much appreciated!

Not only is Seelbach’s constantly releasing bangers with stellar barrel picks, their customer service is phenomenal because they go above and beyond expectations. I recently had an order, for a bottle that sold out very quickly, that was damaged during the shipping process (it happens, but disappointing nonetheless) and the customer support team really managed to come through for me and find a replacement. This kind of customer service deserves recognition and they have my highest praise as a continued loyal customer. Even if it potentially hurts my chances at acquiring new, rare releases, I will continue to recommend Seelbach’s to everyone I know.

Don't do it! This stuff is total crap. Most of the stuff Blake sells is crap, and marked up. They've also sent me the wrong bottles multiple times, and Blake and the team don't know a thing about customer service. Keep your money!

These guys are one of, if not the, top company for online liquor sales. They fulfill orders quicker than anyone and offer fair shipping and shipping protection. My last order was quickly processed, packed, shipped, and received within 5 days! Hope they can continue to expand their product offerings/availability.

The service received from Seelbachs is unlike so many others that I felt I had to review. They are super responsive on email and we're able to quickly handle any questions I had. They treat customers with care and respect and really take care of them. I'm happy to be a pro member (as are many of my friends) as well as I have ordered from them several times with amazing results. Don't hesitate to work with this company as I wouldn't be posting if I didn't feel so confident!

Seelbach's is best in class for connecting craft distilleries to the masses. They are growing and sometimes have issues with shipping times and missing items but their customer support is the best I have ever experienced. They respond in minutes and correct issues immediately with no extra work around. If you are getting into bourbon please give Seelbachs a shot. Their store picks always are delicious. Just be ready to spend some $, I keep going back to order more every week :)

Seelbachs is my go to online store for craft spirits and barrel picks. Their shipping is reliable and their customer service is usually pretty quick to respond. I’ve ordered dozens of bottles from them and luckily haven’t had any breakage or damaged products.

Seelbach’s is one of the best, if not the best, online retailer of spirits! They have made many bottles possible for me in the bourbon, rye and tequila world that I would never see without them and I have 100% trust in what they’re doing. Never failed me yet. Cheers!!

Made an incorrect purchase based on quantity. The seelbachs team quickly responded and very friendly in doing so on a mistake that was my fault. I wish all customer service was as easy as their team to work with!

My first purchasing experience was an A+ First of all they have bottles on their site that are not sold in my state. After I placed my 2 bottle order, not only did I get an order confirmation but I then received a personal email from their sales rep Blake thanking me for my business. I placed my order late Friday and my bottles were delivered by Wednesday. This establishment is doing it right. They take customer service very seriously and respond to all email inquiries immediately. I will be using them again when the need arises and I highly recommend them for hard to get whisky bottles that are very reasonable in price.

All the different selections they have is mind blowing. Anyone who considers themself a fan of small local distilleries will be happy as hell.

Still astonished by Seelbach’s and their amazing service and offerings. I had a situation where I wanted to order a bottle but was afraid I’d miss the UPS delivery. The team got it out the door ASAP and it arrived faster than I could have hoped.
Will be returning to their site again and again.

I have ordered with Seelbach’s multiple times and always have a good experience. They offer great bottles, for good prices. Customer service goes above and beyond. They made an inventory mistake on a bottle I ordered and were quick to own that mistake and help me find another bottle, which is all I can ask for. Mistakes happen and they handle them gracefully.

Great selections, great value and even better customer service. I have made several orders through Seelbach’s and have always been pleased. I had a minor leak from one of the bottles and they went out of their way to make it right.
I will order again soon. Excellent company to deal with, highly recommended.