I love the Seelbach’s variety and access to so many bourbons. Picking up at the DC location is simple and quick. The people who answer the door are always helpful and pleasant.
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Lisez les avis des autres
I had recently purchased a bottle and due to the state laws of PA my order was not able to be shipped to me. This was my first experience with Seelbachs pick up which was a super smooth experience. A... Voir plus
Seelbach's is always fantastic to work with. They are prompt with responses, product comes as advertised, and they ship very quickly. Packages always arrive securely and safe. Customer service is top... Voir plus
This is an online only merchant. There are no methods of contact other than email. The email and ordering system is not automated to the point that it is hands free of employees. Ordering requir... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Seelbach's is an online retail site that provides the best selection of vetted craft spirits. These products are made by craft distilleries from across the country.
Coordonnées de contact
35 Sheridan St NW, 20011, Washington DC, Etats-Unis
- 6163774748
- support@seelbachs.com
- www.seelbachs.com
4,3
Excellent
128 avis
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Placed on order and was told 5-7 days…
Placed on order and was told 5-7 days for shipping then, after 9 days I inquired about the status of my order and was told an additional week for delivery. I cancelled my order and I can't help but wonder if they're selling product they do not have in stock. I will no longer purchase product from Seelbach's.
8 juin 2023
Avis spontané
I ordered from them on 2/24 and still…
I ordered from them on 2/24 and still have not received my order,if we are paying shipping charges then I think they should use a reliable source like fed ex,ups,or usps for the deliveries
22 mars 2023
Avis spontané
Shipping is progressively getting worst
Shipping is progressively getting worst! First, week delays, then, two week delays and now, three week delays.
23 janvier 2022
Avis spontané
Not What it Seems
This company's website doesn't work as it should and orders sometimes go unfulfilled for weeks. The owner is an arrogant whiskey snob that won't take responsibility for deficiencies.
30 juin 2021
Avis spontané
Exceptionally poor customer service
Exceptionally poor customer service. Blake will respond, say he's taking care of a problem, but when you call him out that said problem was never fixed, he will just ignore you.
Avoid this place at all costs.
12 juillet 2020
Avis spontané
While I doubt they will intentionally…
While I doubt they will intentionally defraud anyone, their QC and customer service is so poor that they must often end up doing so unintentionally.
This company has repeatedly failed to pack and ship the correct number of items in orders, and then takes multiple weeks to correct the issue. They are probably decent people, but they need to improve their QC drastically.
I ordered two bottles from them, and only one arrived- despite being charged for shipping on two bottles and the packing slip saying two bottles were in the box. When I emailed to get it corrected the COO demanded that I show a picture of the box to prove only one had arrived. They issued a tracking number almost immediately, but then took 15 days to ship the box. Several of my friends have had similar issues, including one who had to request a charge back on his credit card for a bottle that never arrived.
Their QC and operational oversight are very poor. Their customer service is on par with that.
24 mars 2020
Avis spontané
I've tried to order from this site…
I've tried to order from this site multiple times and there are repeated issues. They don't respond when there are order issues, they don't give shipping time frames or estimations, everything is incredibly slow to get out to you and multiple people have had to cancel and refund orders due to shipping issues.
19 février 2020
Avis spontané
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