Snellers Estate Agents Avis 

350
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Dear Sam walker Thank you so much . we had a great experience with him ,he show us the properties and explained everything clearly and professionally. He was very helpful,patient and knowledge... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I deal regularly with Shaun Brayshaw and always find him fast and efficient in all our interactions. He is great to work with. Always appreciate his professionalism and its good to see as I have been... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went to a viewing with Kris and had a really positive experience. He was approachable, knowledgeable and genuinely seemed interested in helping rather than just trying to make a sale. I had a few ques... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Snellers Twickenham is appalling. We were dealing with the two Senior Directors in Sales and had an offer accepted to buy. From the start it seemed they weren't being truthful and transparent. We the... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agents immobiliers

Écrit par l'entreprise

If there's one thing we care about at Snellers, it's people. Property isn't just a job to us, we genuinely love helping people find their ideal home or sell or let their current one. We're as much a part of the local scene as other familiar landmarks, we opened our doors in 1929 and since then have been selling and letting the best properties in the area. Along the way we've earned a reputation as an agent of reliability, honesty and the utmost professionalism. We always strive to achieve the best possible result, whatever the market, whilst delivering a five star service to our clients.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

350 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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4,2

Tous les avis

(350)

27 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Shaun Brayshaw

I've been using Snellers for many years to manage my rented property and Shaun makes things easy with fantastic communication, letting me know of any issues and what options I have.

It's communication that's key and Shaun exceeds expectations.

9 novembre 2023
Avis spontané
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Réponse de Snellers Estate Agents

Thank you for taking the time to leave a lovely review regarding Shaun. Kind regards, Sarah Tranter, Customer Relations Team

Noté 5 sur 5 étoiles

Sophie s

Sophie s

We had an issue with the central heating she made the necessary phone calls , making sure the issue is sorted, she got the plumbing company to carry out the work within a day.
She is amazing and big thank you from me and my family.

8 novembre 2023
Avis spontané
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Réponse de Snellers Estate Agents

Dear Mohamed, Thank you for taking the time to leave a lovely review regarding Sophie. Kind regards, Sarah Tranter, Customer Relations Team

Noté 5 sur 5 étoiles

We have rented a property from Snellers…

We have rented a property from Snellers for 2 years. Very happy with the service. Sophie Sheppard has been very helpful to us,kept communication clear and concise. Thank you Sophie and Snellers.

7 novembre 2023
Avis spontané
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Réponse de Snellers Estate Agents

Dear Michal, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

Noté 5 sur 5 étoiles

Sophie and the Hampton Hill snellers…

Sophie and the Hampton Hill snellers team have been amazing helping to rent our flat out. 5 star service

7 novembre 2023
Avis spontané
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Réponse de Snellers Estate Agents

Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

Noté 5 sur 5 étoiles

Initially Matt and now Sophie have made…

Initially Matt and now Sophie have made our experiences with Snellers first rate.

They communicated very quickly and always respond quickly to our many questions!

7 novembre 2023
Avis spontané
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Réponse de Snellers Estate Agents

Dear Tommy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

Noté 5 sur 5 étoiles

Tenant review

Sophie has always been easy to contact and she’s always ready to answer queries and follow up on issues.

5 novembre 2023
Avis spontané
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Réponse de Snellers Estate Agents

Dear Josefina, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

Noté 5 sur 5 étoiles

Snellers estate agents have been…

Snellers estate agents have been managing my property for approximately 5 years and the level of service has been amazing. When there was a major issue with my flat it was Sophie Sheppard who delivered what I can only describe as going above and beyond for me, dealing with incredibly incompetent people plus organising the insurance payments I can honestly say if it wasn’t for Sophie I don’t know what I would of done. I would highly recommend Snellers.

5 novembre 2023
Avis spontané
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Réponse de Snellers Estate Agents

Dear Lesley, Thank you for taking the time to leave a lovely review regarding Sophie. Kind regards, Sarah Tranter, Customer Relations Team

Noté 5 sur 5 étoiles

Landlord review

I’ve been using Snellers to manage my flat for a few years now. They’ve done a good job looking after my tenants, kept me informed of relevant issues and kept in regular contact. I’d like to thank Josh Moody for his diligence.

4 novembre 2023
Avis spontané
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Réponse de Snellers Estate Agents

Dear Mary, Thank you for taking the time to leave a lovely review regarding Josh. Kind regards, Sarah Tranter, Customer Relations Team

Noté 5 sur 5 étoiles

Excellent Service

Very happy with the service I receive from Snellers in the full management of my flat in Strawberry Hill, Twickenham. The team, particularly Sophie and Josh are always available and efficient in helping to resolve any problems that crop up and in dealing with Letting renewal matters.

3 novembre 2023
Avis spontané
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Réponse de Snellers Estate Agents

Dear Marilyn, Thank you for taking the time to leave a lovely review regarding Sophie and Josh. Kind regards, Sarah Tranter, Customer Relations Team

Noté 5 sur 5 étoiles

Snellers have been great to work with

Snellers have been great to work with. Their property management team, including Sophie Sheppard, always works to sort any issues promptly.

4 novembre 2023
Avis spontané
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Réponse de Snellers Estate Agents

Dear Justin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

Noté 4 sur 5 étoiles

High quality communications from…

High quality communications from Snellers gave me the reassurance my property was in good hands. Huge thanks to Sophie Sheppard!

4 novembre 2023
Avis spontané
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Réponse de Snellers Estate Agents

Dear JaM Wagstaff, Thank you for your great review, and mentioning your experience with Sophie. Kind regards, Sarah Tranter, Customer Relations Team

Noté 5 sur 5 étoiles

As a Landlord

As a Landlord, having worked with other agents and agencies in the past, I am pleased to say that working with Snellers and Sophie Sheppard has been such a positive experience. Sophie is easily contactable, always replies in a timely fashion and is hardworking and professional in maintaining an excellent service for all parties involved in the rental. I would be very happy to recommend her services.

3 novembre 2023
Avis spontané
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Réponse de Snellers Estate Agents

Dear RGRG , Thank you for taking the time to leave a lovely review regarding Sophie. Kind regards, Sarah Tranter, Customer Relations Team

Noté 5 sur 5 étoiles

Great

Sophie has been extremely helpful throughout our tenancy and has always been easy to contact.

2 novembre 2023
Avis spontané
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Réponse de Snellers Estate Agents

Dear Liam, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

Noté 4 sur 5 étoiles

I have dealt with Snellers for the leasing of my flat

I have dealt with Snellers for the leasing of my flat for a number of years. They have always been very good in coming back to me in good timescales and in getting work sorted out. I would highly recommend dealing with Sophie Shepperd on the property mgmt side, Agy Foolchand and Kieron Melly on Lettings and the lovely Martin English on the sales side.

3 novembre 2023
Avis spontané
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Réponse de Snellers Estate Agents

Dear Sharon, Thank you for taking the time to leave a lovely review regarding Sophie, Agy, Kieron and Martin. Kind regards, Sarah Tranter, Customer Relations Team

Noté 5 sur 5 étoiles

Hats off to the Lettings team

I have been using their services to let my property for the past 2 years. Sophie and her team continue to excel, providing an exceptional client experience.
Sophie and Jess have never failed in their patience, diligence and courtesy to me.
Having been a novice to lettings, I found both Sophie and Jess to be completely reassuring in their calm, friendly approach - and all round expertise. They are very easy to communicate with, and they have always responded to my queries and concerns the same day (be it phone or via email).
I have no reservations about using Snellers and know that my property is in the best of hands. Well done Sophie, Jess and team for your exceptional service that has far exceeded that of your local competitors (in my experience).

30 octobre 2023
Avis spontané
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Réponse de Snellers Estate Agents

Dear Mendoza, Thank you for taking the time to leave a lovely review regarding Sophie and Jess. Kind regards, Sarah Tranter, Customer Relations Team

Noté 5 sur 5 étoiles

Easy life

I let a flat in Teddington, through Snellers Estate Agents. I have found them to be quick to find new tenants and always happy to advise/discuss what improvements can be made to the flat to make it more attractive.

In addition to the speed of reletting, the team (Holly in particular) has been great co-ordinating multiple fixes at my flat and keeping everyone up to date with progress and feedback. It has made my life a lot easier.

2 novembre 2023
Avis spontané
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Réponse de Snellers Estate Agents

Dear Jo, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

Noté 5 sur 5 étoiles

Sophie manages my property for me

Sophie manages my property for me; she is extremely responsive and courteous. I trust her advice and counsel explicitly, especially as I live abroad and rely on her to provide updates and management of my property.

2 novembre 2023
Avis spontané
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Réponse de Snellers Estate Agents

Dear Sophie, Thank you for taking the time to leave a lovely review regarding Sophie. Kind regards, Sarah Tranter, Customer Relations Team

Noté 5 sur 5 étoiles

Sophie Sheppard Hampton Hill

Sophie is so helpful and since she has taken over my maintenance for our house shes so efficient friendly and incredibly helpful. She is definitely 5 star materiel and a credit to any company.

thanks

Tina Gray

2 novembre 2023
Avis spontané
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Réponse de Snellers Estate Agents

Dear Tina, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

Noté 5 sur 5 étoiles

Exceptional B2B and domestic service provider

As a director of professional property service provider, I have found Snellers estate agents to be exceptional in their business to business dealings. This is due to their professional and experienced staff such as Sophie Shephard that they enjoy an upward graph of success in both domestic and business sector. We aim to continue our business relation with this 5 star company in future.

2 novembre 2023
Avis spontané
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Réponse de Snellers Estate Agents

Dear GMG LTD, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

Noté 5 sur 5 étoiles

Incredible Property Management Service

I deal with Anna Harrison, one of the Property Management Directors at Snellers for our rental properties. She is incredibly knowledgeable, helpful, friendly and so reliable when it comes to dealing with our property maintenance issues and renewals. I would highly recommend her to anyone thinking of renting out their properties.

31 octobre 2023
Avis spontané
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Réponse de Snellers Estate Agents

Dear Julia, Thank you for taking the time to leave a lovely review regarding Anna. Kind regards, Sarah Tranter, Customer Relations Team

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