sopp+sopp Avis 

741
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was genuinely impressed by the service I received. Joel who I spoke to on the phone was exceptionally polite, friendly and helpful. He took the time to explain everything clearly, answered my qu... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

friendly and clear caller. helpful level of info and I liked that I was given options, like hearing or recieving data small print, sending photos etc. felt like Dan understood that I had been inconven... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Joel was very reassuring and explained everything incredibly well. He was also compassionate and put me at ease. I’m ND on top of currently having a massive flare up of my chronic illness which was ma... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Dan was professional, and explained clearly what their role is and what I needed to expect . He was patient . Our conversation was reassuring to me as it is the first time I had been in this situation... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Garage automobile

Écrit par l'entreprise

sopp+sopp works with large vehicle fleets, supporting drivers that have been in a collision or accident on the road. The business also arranges repairs and replacement vehicles for third parties whose vehicle has been damaged by a fleet driver.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

741 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(741)

495 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Joel was very informative and answered…

Joel was very informative and answered all my questions. Easy to speak to and arranged to call me knowing I had been on the phone all morning trying to get things sorted constantly being passed pillow to post by my own insurers. Joel explained how everything works and what would be happening next. Very helpful and got everything sorted for me in one phone call. Thank you Joel a great service from you.

18 mai 2026
Avis spontané
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Réponse de sopp+sopp

We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.

Noté 5 sur 5 étoiles

The support

The support , was a lovely lady who was polite , knowledgable , and clear to understand

18 mai 2026
Avis spontané
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Réponse de sopp+sopp

We’re delighted to hear that we did such a great job for you. Thank you very much for your review.

Noté 5 sur 5 étoiles

Joe was really helpful in guiding me to…

Joe was really helpful in guiding me to find a solution in a professional way and was reassuring about the situation.

17 mai 2026
Avis spontané
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Réponse de sopp+sopp

Thank you for your review, we are happy you’re pleased with the service we provided.

Noté 5 sur 5 étoiles

Good People

This experience was great because the advisor Joel that dealt with my case is a very friendly man, and he took his time with explaining the process from start to finish in detail, not any part of the process he could explain.

17 mai 2026
Avis spontané
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Réponse de sopp+sopp

Thank you for taking the time to leave such positive feedback. We’re committed to delivering great experiences, and it’s rewarding to know we met your expectations.

Noté 5 sur 5 étoiles

Helpful and Professional

Confident
Excellent communication
Very knowledgeable

15 mai 2026
Avis spontané
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Réponse de sopp+sopp

Thank you for leaving a review, we really appreciate it. And thank you for letting us know how great our team are doing.

Noté 5 sur 5 étoiles

Very helpful and friendly

Very helpful and friendly, patientnce enough for explaining everything need to understand and know about it.
Appreciate to Darren for his time from Sopp+Sopp
Thankfully .

14 mai 2026
Avis spontané
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Réponse de sopp+sopp

Thank you for sharing your experience! Our customer service team is committed to providing clear, helpful support, and it’s great to hear we achieved that for you.

Noté 5 sur 5 étoiles

Very pleasant and professional service…

Very pleasant and professional service was very helpful in dealing with my case many thanks Mr Stephen Lavis

14 mai 2026
Avis spontané
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Réponse de sopp+sopp

We really appreciate you letting us know! Glad we could make things easy for you.

Noté 5 sur 5 étoiles

Rep was very friendly and helpful and…

Rep was very friendly and helpful and explained everything very well.

13 mai 2026
Avis spontané
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Réponse de sopp+sopp

Thanks so much for your feedback! We’re really happy to hear you’re pleased with our service.

Noté 5 sur 5 étoiles

Joel was amazing with me on the phone…

Joel was amazing with me on the phone really help me with my car and made me feel so much better

13 mai 2026
Avis spontané
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Réponse de sopp+sopp

We really appreciate you taking the time to leave a review. Hearing that our team provided great service truly makes our day.

Noté 5 sur 5 étoiles

Joel made light work of a messy situation

Joel was polite and answered all my questions and explained the process in full
Would highly recommend them
Trevor Moralee

13 mai 2026
Avis spontané
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Réponse de sopp+sopp

Thanks so much for your feedback! We’re really happy to hear you’re pleased with our service.

Noté 5 sur 5 étoiles

I was called by Joel

I was called by Joel. His knowledge, approach and manners were first class. All information was clearly delivered and helpful. I would give him 10 out of 10, and feel he is a very good ambassador for your company.
Thank you.

13 mai 2026
Avis spontané
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Réponse de sopp+sopp

Thank you for your great feedback! We’re pleased to hear our customer service team provided the support you needed.

Noté 5 sur 5 étoiles

5 STAR ALL ROUND

Just got off the phone from speaking with Joel…well, what an absolute pleasure! Covered all areas professionally & efficiently. He was able to explain the ins & outs of what the company are going to be handling as well as what steps I needed to take. All in all a fantastic service. Many thanks again!

12 mai 2026
Avis spontané
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Réponse de sopp+sopp

Thank you for sharing your experience! Our customer service team is committed to providing clear, helpful support, and it’s great to hear we achieved that for you.

Noté 5 sur 5 étoiles

Contact was made with me really quickly…

Contact was made with me really quickly and next steps agreed within the first call.
Contact from the next stage came through promptly too.
Very pleased so far

11 mai 2026
Avis spontané
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Réponse de sopp+sopp

Thank you for your review, we are happy you’re pleased with the service we provided.

Noté 5 sur 5 étoiles

Bob was amazing

Bob was amazing, as a young and new driver bob explained everything clearly and answer any questions i had. This has really relaxed me and lessened my worried!
highly recommend

11 mai 2026
Avis spontané
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Réponse de sopp+sopp

Thank you for sharing your experience! Our customer service team is committed to providing clear, helpful support, and it’s great to hear we achieved that for you.

Noté 5 sur 5 étoiles

Easy to deal with

Pleasant man, kind, easy to understand. Polite too.

11 mai 2026
Avis spontané
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Réponse de sopp+sopp

Thanks so much for your feedback! We’re really happy to hear you’re pleased with our service.

Noté 5 sur 5 étoiles

I spoke to Joel who was very helpful…

I spoke to Joel who was very helpful and explained everything in detail

8 mai 2026
Avis spontané
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Réponse de sopp+sopp

Thank you for taking the time to leave such positive feedback. We’re committed to delivering great experiences, and it’s rewarding to know we met your expectations.

Noté 5 sur 5 étoiles

Joel was extremely helpful and made the…

Joel was extremely helpful and made the whole process stress free! Thank you

8 mai 2026
Avis spontané
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Réponse de sopp+sopp

We really appreciate you taking the time to leave a review. Hearing that our team provided great service truly makes our day.

Noté 5 sur 5 étoiles

Professional and clear

Speaking with Joel, professional and explained everything very clearly! Good to know people on the other side of the phone know what they are doing :) thanks Joel!

7 mai 2026
Avis spontané
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Réponse de sopp+sopp

Thank you for your great feedback! We’re pleased to hear our customer service team provided the support you needed.

Noté 5 sur 5 étoiles

Joel & Bob were superb

Joel & Bob were superb. Rapid to call me within minutes of reporting an incident. Sorted with hire car and recovery service offered without bargaining…and done same day with kindness and a spirit of care, given that I was still in shock from a lorry driving into me & my children early that morning. Fortunately nobody hurt but thoughtfulness and ethics of care really shone. Thank you both. Also to the companies you choose to work with you.

7 mai 2026
Avis spontané
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Réponse de sopp+sopp

Thank you for your fantastic review! We’re thrilled to hear this and will make sure your comments are shared with the team.

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