sopp+sopp Avis 

Dan was very pleasant to speak with and very efficient.

Would like to commend Joel who was informative throughout process. As my first time in an incident, he provided excellent customer support, patient and reassuring during a stressful situation. Explained everything clearly and answered all questions. Appreciate his and calm and comforting manner - Credits to Joel!

Dan was very helpful, pleasant and experienced. He explained everything and communicated the process very clearly, very friendly and made the process easier.

Joel was a massive help and really took the time to explain the whole process and reassure me every step of the way.

Answered promptly, clear when asking questions, efficient and friendly demeanour

Very smooth process. Friendly, informative agent and they really try and get hold of you to ensure peace of mind. Great experience

Submitted a complaint over the dreadful handling of my claim - Came to a resolution but heard nothing since in relation to agreement on the resolution and confirming they received my account details.

Doesn't surprise me though with this company

Que the response - Please email xxx your details - No, just show a level of competence, and reply to my email so the complaint can be closed

joel was incredibly helpful and personable !

made what was a stressful complicated situation into a smooth simple and easy experience after explaining and reassuring everything to me

Very good service

Excellent experience, quick and easy, no stress.

Ruth had great customer service very informative, she was very polite and provided a positive service

Meida was friendly, patient and helpful. She dealt with my query very efficiently.

Very quick and efficient, Joel reached out to me before I had reported it and sorted all my details and arranged to be sorted, very helpful

Joel was super helpful, able to answer all my questions and move my claim into the next steps.

Very helpful and informative. Easy to talk to. Explained things well.

Daniel was professional,polite, clearly explained the process and answered all my questions.

The agent was extremely helpful , friendly and professional. The process was explained clearly and thoroughly making the whole interaction simple and easy to follow -thank you

Joel was very helpful and made me feel positive about the situation . I would highly recommend

Joel was amazingly helpful on the phone! He was super friendly and made me feel comfortable. He made sure I was well-informed and I left the call feeling great. Thank you!!

Joel was very informative and answered all my questions. Easy to speak to and arranged to call me knowing I had been on the phone all morning trying to get things sorted constantly being passed pillow to post by my own insurers. Joel explained how everything works and what would be happening next. Very helpful and got everything sorted for me in one phone call. Thank you Joel a great service from you.