sopp+sopp Avis 

Dan was really good. He immediately gave reassurance and took the tension out of the incident. He was patient and understanding and explained what he needed and what would happen in clear and unambiguously. Nothing was to much trouble. Excellent customer service.

Explained thoroughly on the process of having my care repaired. Excellent customer service

Easy to talk to and explained the procedure very well

Thanks

Joel Very understanding and reassuring with the whole situation

Dan was very helpful when dealing with my claim.
He explained the process simply but thoroughly and it was a pleasure dealing with him.

Made the process very simple. Very friendly and informative on the call.

Meida provided exceptional service. Very happy, Thanks.

Wow talk about frustrating, this company just ignore you.

Waited 4 months to be passed across to a company for the repairs to go ahead.. Within minutes of being advised that Sopp&Sopp would be dealing with my claim they made contacted, I returned their missed call/email and spoke with Stephen.. I can’t compliment his service enough - very patient, extremely helpful and explained everything thoroughly, turned my experience around, Thank you Stephen!

Joel was very helpful and understanding

Joel is very plesent and professional

Dan, was very helpful and got my claim underway and went through all the details and damage.

Joel was very friendly and helpful and sorted my repair out quickly and easily.

Rafael was wonderfully helpful, explained everything really well and answered all my questions. 5*

Daniel was extremely helpful, professional, and courteous throughout the entire process. He took the time to explain everything clearly and made sure I understood each step. I really appreciated his patience, as well as the fast and efficient service. Thank you very much for your excellent support!

I would like to give a huge thank you to Hussain for the excellent support he provided after my car was hit by a deer. As someone who has never been involved in an accident before, I was understandably shaken and unsure of what I needed to do.
Hussain was incredibly friendly, professional and reassuring throughout the call. He patiently asked all the necessary questions and gave me plenty of time to think and provide the information, never making me feel rushed. He explained everything clearly, making the whole process of reporting the accident much easier and far less stressful than I expected.
What stood out most was how genuinely caring he was. He made sure I was okay and took the time to check on my wellbeing, which I really appreciated. His professionalism, patience and clear guidance put me at ease from start to finish.
Hussain is a real credit to your team and absolutely deserves recognition for the outstanding service he provided. Thank you for turning what could have been a very stressful experience into such a positive one.

Dealt with them via WhatsApp. Truly horrific. Hundreds of messages to get a hire car arranged.

The young lady who i spoke to (Meida)
Is a credit to your company. Explained everything very clearly and was very helpful.
Will always ask to speak to her again if I have to call

Spoke with Joel he explained every step of what was going on in plain English. Felt listened to and understood and secure knowing that my situation was being resolved quickly.