I was genuinely impressed by the service I received. Joel who I spoke to on the phone was exceptionally polite, friendly and helpful. He took the time to explain everything clearly, answered my qu... Voir plus
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Lisez les avis des autres
friendly and clear caller. helpful level of info and I liked that I was given options, like hearing or recieving data small print, sending photos etc. felt like Dan understood that I had been inconven... Voir plus
L'entreprise a répondu
Dan was professional, and explained clearly what their role is and what I needed to expect . He was patient . Our conversation was reassuring to me as it is the first time I had been in this situation... Voir plus
L'entreprise a répondu
Joel was very reassuring and explained everything incredibly well. He was also compassionate and put me at ease. I’m ND on top of currently having a massive flare up of my chronic illness which was ma... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
sopp+sopp works with large vehicle fleets, supporting drivers that have been in a collision or accident on the road. The business also arranges repairs and replacement vehicles for third parties whose vehicle has been damaged by a fleet driver.
Coordonnées de contact
Cygnet Road, PE7 8FD, Peterborough, Royaume-Uni
- 03300 583174
- sales@soppandsopp.co.uk
- www.soppandsopp.co.uk
4,7
Excellent
739 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Pretty helpfull and quick
Pretty helpfull. Explained the way they work. Also quick! Even in speak. We are Dutch so that was a bit difficult to understand everything. But iT was ok
5 août 2026
Avis spontané
Réponse de sopp+sopp
Thank you for your taking the time to leave a positive review and score. We really appreciate it.
Excellent Service
Hussain was excellent, went through the process very thoroughly and was very professional.
He explained exactly how things worked, timescales and follow on activities.
Thanks for a good experience Hussain.
5 août 2026
Avis spontané
Réponse de sopp+sopp
We really appreciate you taking the time to leave a review. Hearing that our team provided great service truly makes our day.
Very friendly helpful advice from Dan…
Very friendly helpful advice from Dan this morning. He was happy to give an alternative to sending pictures in too.
4 août 2026
Avis spontané
Réponse de sopp+sopp
Thank you for your review. We're delighted that our team could assist you and make the process as smooth as possible. We appreciate your comments, and review.
Lovely friendly efficient advisor.
4 août 2026
Avis spontané
Réponse de sopp+sopp
Thank you for your review, we are happy you’re pleased with the service we provided.
Réponse de sopp+sopp
Thank you for your taking the time to leave a positive review and score. We really appreciate it.
Fantastic service. Top guy…..
Joel rang first thing this morning and the damage to my car was only caused yesterday afternoon.
Talk about quick service.
He was polite from start to finish.
Clearly very knowledgable about his role and services.
If I ever had an insurance company I’d definitely be poaching him…
Top guy 😊
3 août 2026
Avis spontané
Réponse de sopp+sopp
Thank you for taking the time to leave such positive feedback. We’re committed to delivering great experiences, and it’s rewarding to know we met your expectations.
Dan was pleasant and helpful
Dan was pleasant and helpful. His explanations were clear.
3 août 2026
Avis spontané
Réponse de sopp+sopp
We really appreciate you letting us know! Glad we could make things easy for you.
Probably the best phone call experience…
Probably the best phone call experience I have had. Outstanding customer service from Rhia. Extremely helpful and professional start to finish. Nice to interact with someone who cares and excels at their job!
1 août 2026
Avis spontané
Réponse de sopp+sopp
Thank you for your lovely review. We're so pleased to hear that you were happy with our service. Taking the time to share your experience means a great deal to us, and we truly appreciate your comments.
Joel was very clear with the entire…
Joel was very clear with the entire process and what they were going to do after the call. Great customer service
3 août 2026
Avis spontané
Réponse de sopp+sopp
Thank you for your review. We're delighted that our team could assist you and make the process as smooth as possible. We appreciate your comments, and review.
Réponse de sopp+sopp
Thank you for leaving a review, we really appreciate it. And thank you for letting us know how great our team are doing.
Excellent professional service with a…
Excellent professional service with a friendly manner
28 juillet 2026
Avis spontané
Réponse de sopp+sopp
Thank you for your review, we are happy you’re pleased with the service we provided.
Professional and efficient
Dan was professional and efficient explaining the process of what to do next with our claim.
23 juillet 2026
Avis spontané
Réponse de sopp+sopp
Thanks for sharing your feedback. We love to hear about the great job our team members are doing and will pass on your comments to the relevant team.
Joel was very informative
Joel was very informative, he told me everything that I needed to know which really helped
24 juillet 2026
Avis spontané
Réponse de sopp+sopp
We’re delighted to hear that we did such a great job for you. Thank you very much for your review.
joel made it quick and kept it simple…
joel made it quick and kept it simple was great to deal with over the phone
24 juillet 2026
Avis spontané
Réponse de sopp+sopp
We really appreciate you letting us know! Glad we could make things easy for you.
Réponse de sopp+sopp
Thank you for leaving a review, we really appreciate it. And thank you for letting us know how great our team are doing.
Spoke with Joel this morning and he was…
Spoke with Joel this morning and he was incredibly helpful in sorting out the situation.
23 juillet 2026
Avis spontané
Réponse de sopp+sopp
Thank you for your review. We're delighted that our team could assist you and make the process as smooth as possible. We appreciate your comments, and review.
Joel was very helpful made the whole…
Joel was very helpful made the whole process simple and quick no stress thanks for your time helping me today
23 juillet 2026
Avis spontané
Réponse de sopp+sopp
We really appreciate you letting us know! Glad we could make things easy for you.
Quick and efficient service
Ruth was very professional, efficient and friendly.
23 juillet 2026
Avis spontané
Réponse de sopp+sopp
We appreciate your review and thank you for recognising our team’s efforts.
Very professional and informative.
23 juillet 2026
Avis spontané
Réponse de sopp+sopp
Thank you for your taking the time to leave a positive review and score. We really appreciate it.
Well explained
Made everything clear, well spoken, easy to talk and was friendly.
23 juillet 2026
Avis spontané
Réponse de sopp+sopp
Thank you for your great feedback! We’re pleased to hear our customer service team provided the support you needed.
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