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Tenpin - Birmingham Star City Avis 

147
•
TrustScore 4 sur 5

3,8

Star City, Watson Road, Birmingham, B7 5SB Birmingham, GB

•

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Lisez les avis des autres

Noté 3 sur 5 étoiles

Staff member that served us was friendly, however when checking in for bowling there were 3 staff behind the counter, two of them not paying any attention just standing there whilst we were queuing. B... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Enjoyed the whole experience in general but took a while to get started. Had to queue up at the front desk several times to just get the game started (which I felt could have been avoided if staff sor... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

First time going here travelled from Wolverhampton. Parking was not easy very busy! We were late but still had a lane straight away. Valentine’s Day so we were anticipating a level of waiting but no w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really easy to navigate the webpage - clean and friendly - bowling alley pc easy to use and fun to out your own photos on, easy to put the bumpers on. Couldn’t get the Wi-Fi to work to order drinks an... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Bowling
  2. aussi dans
  3. Bar
  4. Centre d'escape game
  5. Centre de laser game
  6. Centre de loisirs
  7. Salle de jeux video

Écrit par l'entreprise

Tenpin Birmingham Star City lives inside the Star City leisure complex, just off the M6 and a few minutes from the city centre, Aston and Nechells — easy reach whether you’re driving in or hopping the bus. With 28 bowling lanes and fantastic lane light effects, we’re one of Birmingham’s biggest bowling spots. Plenty of room. Loud music. Pins that won’t know what hit them. And it’s not just bowling. We’ve got two private karaoke rooms (sing like nobody’s watching), Houdini’s Escape Rooms for the problem-solvers, pool, table tennis, air hockey and a full arcade. Hungry? Our kitchen serves burgers, loaded fries, pizzas and a halal menu, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Birmingham, sorted.


Coordonnées de contact

  • Star City, Watson Road, Birmingham, B7 5SB, Birmingham, Royaume-Uni

  • 0333 034 6100

3,8

Bien

TrustScore 4 sur 5

147 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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3,8

Tous les avis

(147)

12 310 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Great Time

My family visited and had a great time in the Escape room!

25 mars 2026
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Réponse de Tenpin - Birmingham Star City

Hi Martha
We're glad your family had a great time in the escape room! Thank you for visiting and sharing your experience with us. Best wishes - Clare

Noté 5 sur 5 étoiles

We was abit late and it was packed as…

We was abit late and it was packed as it was Eid and the place still managed to get us a lane efficiently

20 mars 2026
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Réponse de Tenpin - Birmingham Star City

Hello, Thank you for taking your time to leave us a wonderful 5* review. We are thrilled to hear that you enjoyed your recent visit to our Tenpin in Star City. We will pass your comments onto our team. We do hope to see you again soon. Best Wishes - Kimberley

Noté 3 sur 5 étoiles

The atmosphere was perfect for my kids…

The atmosphere was perfect for my kids but I couldn't find the helpful staff who can help me to book for bowling.

25 mars 2026
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Réponse de Tenpin - Birmingham Star City

Hello there, Thank you for taking your time to leave us a review for our Tenpin in Star City. We are so pleased to hear that you enjoyed your recent visit to us. We will pass your comments onto our team to help us gain those extra stars. We do hope to see you again soon. Best Wishes - Kimberley

Noté 3 sur 5 étoiles

Food at ten pin

There was no means of ordering food

25 mars 2026
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Réponse de Tenpin - Birmingham Star City

Hi Michael, thank you for taking the time to review Tenpin Star City! Food and drinks can be ordered via the QR codes on the menus and at the bar, however we are sorry to hear that you had issues with ordering food and will ensure your feedback is passed on. We hope to see you again soon! Best wishes - Adelaide

Noté 5 sur 5 étoiles

Nice staff

Nice staff
Easy to book
Location is goo

25 mars 2026
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Réponse de Tenpin - Birmingham Star City

Hi Chloe
We're glad you found our staff nice, booking easy, and location good. Thanks for your positive feedback; it means a lot to us. Best wishes - Clare

Noté 4 sur 5 étoiles

Good location with easy parking and…

Good location with easy parking and access. Booked online with no issues.
Check in was easy.

Shared table with the next booth is a bad idea.

28 février 2026
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Réponse de Tenpin - Birmingham Star City

Hello KP,
Thank you for taking the time to rate Tenpin Birmingham Star city. We are pleased to hear that the location was easy to visit and that you had no issues booking online with no issues. We appreciate the feedback and look forward to welcoming you back again soon. All the best ~ Laura

Noté 5 sur 5 étoiles

Fantastic family fun at a good price

Easy to book online, service was good, quick and efficient. Excellent price for midweek bowling. Would definitely recommend

19 février 2026
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Réponse de Tenpin - Birmingham Star City

Hello Kesha, thank you very much for the amazing 5* review of Tenpin Birmingham Star City! We are so pleased you had a great time and would recommend us and we can't wait to see you again soon! Best wishes - Mel

Noté 5 sur 5 étoiles

Tuesday 2 for 1 drinks & bowling deal very good value!

We visit sometimes on the 2 for 1 Tuesday deal which is excellent value. Can't remember the last time I paid £2.60 for a pint lol. The bowling area has been updated and improved and offers a nice environment. Drinks table was rather wonky so didn't use it but apart from that, all good. And I won! X

3 mars 2026
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Réponse de Tenpin - Birmingham Star City

Hi Carol, thank you so much for the 5* rating of Tenpin Birmingham Star City. We are so pleased to hear that you had a fantastic experience and got to take advantage of our Tuesday offer. We would love to see you back again for another striking time!
Take care,
Kirsty

Noté 2 sur 5 étoiles

The bowling alley was slanted

The bowling alley was slanted. Staff quite unhelpful.

19 février 2026
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Réponse de Tenpin - Birmingham Star City

Hello Anon,
Thank you for taking the time to rate Tenpin Birmingham Star City 2 stars. We are sorry that you found the alley slanted and that the staff were unhelpful. We hope that your next visit is a 5 star experience. All the best ~ Laura

Noté 5 sur 5 étoiles

Great Family Experience

Great Family Experience

19 février 2026
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Réponse de Tenpin - Birmingham Star City

Hello Pankaj,
Thank you for taking the time to rate Tenpin Birmingham 5 stars. We are overjoyed to hear that you had a great family experience at our venue. We look forward to welcoming you back again soon for another 5 star family event. All the best ~ Laura

Noté 5 sur 5 étoiles

First time going here travelled from…

First time going here travelled from Wolverhampton. Parking was not easy very busy! We were late but still had a lane straight away. Valentine’s Day so we were anticipating a level of waiting but no waited five minutes for our alcoholic drinks. Was fun games,had food after within Star City.

14 février 2026
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Réponse de Tenpin - Birmingham Star City

Hi Carol, thank you so much for taking the time to leave such a lovely 5* review of Tenpin Birmingham Star City! We are so pleased to see you had such a great time on valentines day with us and that there were no long waits! We hope this means you visit us again soon and we can't wait to welcome you back! Best wishes - Mel

Noté 4 sur 5 étoiles

Fun but slight mixup

It was all fun apart from the mixup with lanes and delays - was told lane one then lane seven and had to switch causing us to start like 40 late

19 février 2026
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Réponse de Tenpin - Birmingham Star City

Hi there,

Thank you for your 4* review at Tenpin Star City! It's great to hear you've had a fun time whilst on your recent visit to us. However we are very sorry that there was a mix up at the venue which caused you to have some delays. We will ensure this is passed across to the correct team to make any future improvements needed and look forward to welcoming you back again very soon! Best wishes- Steph

Noté 3 sur 5 étoiles

Good service overall

Good service overall. Only issue was with the lane recording of pins being knocked down, the first pin wasn’t registering as knocked down, we were moved lane but our scores transferred which were not actual score

14 février 2026
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Réponse de Tenpin - Birmingham Star City

Hello Jasper,
Thank you for taking the time to rate Tenpin Birmingham Star City 3 stars. We appreciate your feedback. We're sorry the pin recording malfunctioned and that your scores weren't accurate after the lane change. We'll investigate this issue to improve our service. We hope we get to welcome you back again soon and that the next visit is a 5 star experience. All the best ~ Laura

Noté 5 sur 5 étoiles

Definitely recommend

Really easy to navigate the webpage - clean and friendly - bowling alley pc easy to use and fun to out your own photos on, easy to put the bumpers on. Couldn’t get the Wi-Fi to work to order drinks and the queue was 20 people deep so we had no drinks until we went home which was a shame, but we came as a family and loved it

7 février 2026
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Réponse de Tenpin - Birmingham Star City

Hi Rebecca, thanks for leaving a rating and review for Tenpin Star City! We're happy to hear that you found our webpage and bowling easy to use and fun! We regret the Wi-Fi issue and long queue prevented you from ordering drinks. Thank you for your feedback, and we're glad you loved your family visit, and we hope to welcome you all back again soon! Best wishes - Rosie

Noté 4 sur 5 étoiles

Sunday sessions bowling

Good value for money on a Sunday, and the campden pale is back to its best now the pumps have been fixed.

1 février 2026
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Réponse de Tenpin - Birmingham Star City

Hello there, Thank you for taking your time to leave us some feedback! We're happy to hear that you consider our Sunday offerings good value. We're also glad you're enjoying the Campden Pale now that the pumps are fixed. Thanks for your positive feedback! We do hope to see you again soon. Many Thanks - Kimberley

Noté 3 sur 5 étoiles

Bowling was great.but had to wait 10…

Bowling was great.but had to wait 10 mins to check in.only one staff member trying to do the job of 3.

3 février 2026
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Réponse de Tenpin - Birmingham Star City

Hi there, thank you for leaving a rating and review for Tenpin Star City. We appreciate your feedback and we're glad you enjoyed bowling. We're sorry for the check-in wait time and we'll ensure this feedback is passed onto the correct teams for future improvements to be made. We hope to welcome you back soon for a better experience! Best wishes - Rosie

Noté 5 sur 5 étoiles

6th Birthday Party

We had our sons 6th birthday at StarCity Tenpin and it was brilliant!
Unfortunately my son was ill for his actual birthday but they rearranged for us for the following weekend with no trouble at all.
On the day, we arrived not really knowing what to expect but it was fab! Two lovely party hosts who couldn't do enough to accommodate. Two fun games of bowling, yummy pizza and chips and even party games inbetween! For the price it was absolutely fantastic and all 7 rowdy boys said how amazing it was. We had one happy little birthday boy! Thank you!

25 janvier 2026
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Réponse de Tenpin - Birmingham Star City

Hi Ruby, what a fabulous 5* review of Tenpin Birmingham Star City! We're so glad your son's 6th birthday party was a success! We're also happy we could rearrange your party and that the party hosts made it a brilliant experience. Your feedback is really important to us and we will be certain to pass this lovely feedback on! Best wishes - Mel

Noté 5 sur 5 étoiles

Entire experience of my 10year old…

Entire experience of my 10year old child’s birthday party is excellent. The food is good. The staff entertained the kids well and they are helpful throughout the party.

18 janvier 2026
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Réponse de Tenpin - Birmingham Star City

Hi Sunil, thanks for leaving Tenpin Birmingham a fantastic 5* rating and review! We're happy to hear that your child's birthday party was excellent! It's great to know that the kids enjoyed the food and entertainment, and that our staff were helpful. Thank you for your positive feedback. We hope to see you again soon! Best wishes - Rosie

Noté 5 sur 5 étoiles

Staff were great very attentive

Staff were great very attentive, friendly and helpful. We were very impressed x

18 janvier 2026
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Réponse de Tenpin - Birmingham Star City

Hi there, thank you for the amazing 5* review for Tenpin Star City! We're so glad to hear that you enjoyed the service from our team. We'll be sure to pass on your kind feedback, and we hope to welcome you back again soon! Best wishes - Adelaide

Noté 4 sur 5 étoiles

Was good we met a lovely lad called…

Was good we met a lovely lad called Brendan who works there he was giving advise on one of the game machines in arcade it was the vr one plus was my sons 8th birthday so he was happy he made a friend Brendan is an asset to the place has so much pride

17 janvier 2026
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Réponse de Tenpin - Birmingham Star City

Hi Emily, We're happy to hear that your son's 8th birthday was special! It's great to know that our team member made such a positive impact by providing helpful advice. We appreciate you recognizing their dedication and pride. We will pass your kind words across to the team. Best wishes - Clare

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