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Tenpin - Birmingham Star City Avis 

147
•
TrustScore 4 sur 5

3,8

Star City, Watson Road, Birmingham, B7 5SB Birmingham, GB

•

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Lisez les avis des autres

Noté 3 sur 5 étoiles

Staff member that served us was friendly, however when checking in for bowling there were 3 staff behind the counter, two of them not paying any attention just standing there whilst we were queuing. B... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Enjoyed the whole experience in general but took a while to get started. Had to queue up at the front desk several times to just get the game started (which I felt could have been avoided if staff sor... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

First time going here travelled from Wolverhampton. Parking was not easy very busy! We were late but still had a lane straight away. Valentine’s Day so we were anticipating a level of waiting but no w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really easy to navigate the webpage - clean and friendly - bowling alley pc easy to use and fun to out your own photos on, easy to put the bumpers on. Couldn’t get the Wi-Fi to work to order drinks an... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Bowling
  2. aussi dans
  3. Bar
  4. Centre d'escape game
  5. Centre de laser game
  6. Centre de loisirs
  7. Salle de jeux video

Écrit par l'entreprise

Tenpin Birmingham Star City lives inside the Star City leisure complex, just off the M6 and a few minutes from the city centre, Aston and Nechells — easy reach whether you’re driving in or hopping the bus. With 28 bowling lanes and fantastic lane light effects, we’re one of Birmingham’s biggest bowling spots. Plenty of room. Loud music. Pins that won’t know what hit them. And it’s not just bowling. We’ve got two private karaoke rooms (sing like nobody’s watching), Houdini’s Escape Rooms for the problem-solvers, pool, table tennis, air hockey and a full arcade. Hungry? Our kitchen serves burgers, loaded fries, pizzas and a halal menu, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Birmingham, sorted.


Coordonnées de contact

  • Star City, Watson Road, Birmingham, B7 5SB, Birmingham, Royaume-Uni

  • 0333 034 6100

3,8

Bien

TrustScore 4 sur 5

147 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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3,8

Tous les avis

(147)

12 310 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Bowling and arcade

The bowling was fun and easy to access but some of the arcade machines were either not working or had bugs.

10 janvier 2026
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Réponse de Tenpin - Birmingham Star City

Hello there, thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Star City. We are glad to hear that you had fun with us. We will pass your comments onto our team to help us gain that final star from you. We do hope to see you again soon. Best Wishes - Kimberley

Noté 3 sur 5 étoiles

too dark in most of different areas

too dark in most of different areas . need more light to get a better mood

1 janvier 2026
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Réponse de Tenpin - Birmingham Star City

Hi there, thank you for taking the time to leave a review of Tenpin Birmingham Star City. Your feedback is important to us and we will ensure this is passed onto the relevant team for future improvements. Hope to see you back again soon.
Take care,
Kirsty

Noté 5 sur 5 étoiles
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Réponse de Tenpin - Birmingham Star City

Hi Phoebe,
Thanks for the awesome 5* rating for Tenpin Birmingham Star City. We appreciate your feedback regarding our service and the team's attitude and hope to see you again soon. Best wishes - Clare

Noté 2 sur 5 étoiles

Extremely busy as expected but not…

Extremely busy as expected but not enough staff to accommodate at all. When we were given our lane there was food and drinks still left at our lane which we had to remove ourselves and then for about 10/15 mins at the end of our game the next lot of people were hovering over us and it made me feel very uncomfortable to the point I had to move all my belongings to the floor closer to the bowling alley

31 décembre 2025
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Réponse de Tenpin - Birmingham Star City

Hi Louise, thank you for writing a review for Tenpin Star City! We're sorry to hear that the cleanliness had not been up to the usual high standards we aim for. We really appreciate your feedback and will ensure this is passed on for future improvements to be made. We hope to see you back again soon! Best wishes - Adelaide

Noté 5 sur 5 étoiles

Was good fun got straight on the lane…

Was good fun got straight on the lane on time . Pizza wasn't great tho looked a little undercooked

29 décembre 2025
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Réponse de Tenpin - Birmingham Star City

Hi Christopher,

Thank you for your fantastic 5* review at Tenpin Star City! It's great to see you've had such a wonderful time whilst on your recent visit to us, however we are very sorry to hear the food was not up to standards. We will ensure this is passed across to the correct team to make any future improvements needed, and look forward to welcoming you back again very soon! Best wishes- Steph

Noté 4 sur 5 étoiles

Nice venue, need more staff

This venue always seems under staffed, there are often queues to either get checked in or to buy a drink, (there are 5 bar stations with only 2 open at any one time) staff often look very busy, I'm suspecting this is because there isn't enough staff working at any one time. We no longer eat at this venue due to the quality of the food, we often eat after leaving the venue at an outside restaurant. Having said that we do have a good time once we have got past the above challenges and I'm sure once the above issues have been sorted out it would be an even better venue to visit.

14 décembre 2025
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Réponse de Tenpin - Birmingham Star City

Hello Amanda, Thank you for taking your time to leave us a great 4* review. We are pleased to hear that you had a good time with us at our Tenpin in Star city. We will pass your comments onto our team to help us make further improvements. We do hope to see you again very soon. Best Wishes - Kimberley

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