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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I just received my order of mock neck golf shirts and I couldn’t be happier. The fit is perfect and the quality is excellent. Additionally, the order was delivered quickly without having to pay expedi... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Very poor experience. Ordered FJ shoes. Said in stock. Waited 2+ weeks. Called and cancelled. Was told refund in 24 hours. Nothing. 4 days later they arrived. Returned. Now again waiting for refund. N... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I tried to order a 7 wood. The drop down box said I was ordering a 7 wood. When I checked out it had changed it to a 3 wood. I called the next morning to change the order and they said... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered some close out shorts and other than the fact that I want more in other colors but aren’t available but all else was fantastic. Great communication throughout, great turnaround (had my order... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de chaussures
  2. Magasin de vêtements

Informations provenant de diverses sources externes

TGW.com - The Golf Warehouse - golf clubs, drivers, irons, golf balls,golf bags, golf shoes, golf apparel, and golf equipment - Largest Selection of Golf Items Online


Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

523 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,1

Tous les avis

(523)

80 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I placed my order

I placed my order, never got a tracking email / number, but the shipment arrived very quickly. Everything was exactly as described. Thanks TGW!! I will be a repeat customer.

21 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

I am from Canada and ordered 5 golf…

I am from Canada and ordered 5 golf shirts. The were to big. I contacted customer support and they told me I would have to pay to ship back. I had to pay $165. 00 duties to receives the FedEx drop off on top of the $365 it cost me for the golf shirts. If you are in Canada don't bother ordering from here. Look online it will be cheaper or cost you the same without the duties

RIP

24 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Great purchase experience

I found the item I was looking for without difficulty and they had exactly what I wanted. The item is exactly as described, was packaged well for delivery, and delivered as stated.

20 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Order cancelled and no refund given …

I placed an order and the wrong address was input. I cancelled and without waiting for the refund I placed another order. This was cancelled without any reason. Since then no refund has been made despite multiple contacts. I can’t even tell if this is a genuine retailer or not.

1 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Beware when ordering a custom set of…

Beware when ordering a custom set of irons!!

I ordered a custom set of Mizuno JPX923 Hot Metal Pros with 2-degrees upright lie angles, and the set was delivers with each club having incorrect angles. The gap wedge was the worst at 6-degrees flat. Half of the clubs were flat instead of upright, the other half were at standard lie angles.

I took the clubs to an independent shop which has a stellar reputation to confirm that the specs were off. They stated they had never seen anything so far off, and they would not try to repair them even though I was willing to give it a shot to avoid having to return them.

Was informed by TGW that I would get a refund after shipping the clubs back to them. Sent them back the next day, and a month later am still waiting for the refund to be issued. Each time I call customer service to inquire about the refund I'm told that they need to research the situation more and will get back to me later.

15 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Buyer Beware - Dont Use this Company

Made my order on December 6th - golf apparel. 2 weeks passed - nothing. I contacted Customer Service - told me they would check into the delay. Christmas came and went - still no answer from TGW on my inquiry. I wrote a summary of what happened, and tried to post a critical review on their website - they informed me they would not post my review. 2 weeks later - still nothing / no response, no answers - nothing. Im convinced if I didnt pursue the matter, the order would disappear and be forgotten - they were quick to accept payment for the article however.

8 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

First time and last time buyer

Placed a first time order. Got confirmation they had received, got another email saying the order was processed, then received email saying order had been canceled. Will not attempt to order again.

16 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Their shipping very expensive

Their shipping very expensive. Their product doesn't arrive when they said it would. When I tried to chat with customer service they didn't answer my questions and ended my chat before they answered my questions. Horrible experience.

15 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

High shipping costs

I purchased a coat and it arrived ok. Shipping was one fourth of the cost. The coat was the wrong size so I returned it and had to pay shipping again...and also tax again (seems like the tax should have been reversed not added on). Shipping is too expensive with them & the tax calc is not right. I won't use them again.

24 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

Totally ineffective search program on…

Totally ineffective search program on their site. Asked for merchandise, it showed 16 pages with "375 matches". After going through the entire 16 pages, only two items out of the total matched what I asked to see. And none of them were in normal sizes, only Extra large. Total waste of time to try to find what they don't have.

5 août 2023
Avis spontané
Noté 1 sur 5 étoiles

2 months, no order: Misleading, terrible customer service

Two months of waiting and STILL NO SHIPMENT. I ordered a golf driver on May 20, then didn't receive any status update. I emailed customer service a month later on June 20 to no response, followed up and they said they would reach out to the manufacturer.
No response after 3 more weeks, reached out again, they say it's shipping soon. No tracking number, anything.
It has now been more than 2 entire MONTHS since I ordered one single golf club. This is completely unacceptable and no one should ever shop from this company. My experience is apparently all too common.

20 mai 2023
Avis spontané

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