NT Traders LTD T/A The Car Traders Avis 

429
TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Mo was great to start. They didn’t disclose the fact that the car was an import or that the colour was different to what DVLA had listed. Stated they imported and knew its history which is a lie. Now... Voir plus

Noté 5 sur 5 étoiles

Amazing service from nt traders ltd.Aaron helped me from my initial enquiry and sourced me the exact car that I wanted. I bought the car without even seeing it which is a lot of trust but I couldn't b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went to buy a new (to me) car from these guys on a rainy Sunday. They were really patient whilst I wandered around looking at various Kia Niros and comparing to some other cars. Got a 68 plate with... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I dealt with Aaron through my experience with them and he made me feel very at ease. He explained everything through the whole experience. It was a very good service and very quick I had my car within... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Vendeur de voitures d'occasion
  2. Fournisseur de pièces de carrosserie
  3. Magasin de pièces détachées automobiles
  4. Magasin d'accessoires automobiles
  5. Concessionnaire automobile

Écrit par l'entreprise

The Car Traders is the most convenient, stress-free way to find and buy a used or new car, at a price you can be confident in. We based at Crow Lane Romford, London RM70GW Welcome to used Car sales. We are a used car dealer, offering knowledge and experience on a wide range of vehicles. We have many years experience within the motor trade London and consider ourselves the specialist choice for all your second hand car needs. All our vehicles are HPI checked with Auto Trader Auto Check! So there is no hidden surprise. NT Traders Ltd. are authorised and regulated by the Financial Conduct Authority under FRN Reference number: 951476. Finance Subject to status. NT Traders LTD is authorised as a CREDIT BROKER and NOT A LENDER. This means we work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. We may receive a fixed fee or fixed % of commission from a lender for introducing you to them, calculated by reference to the vehicle model, product or amount you borrow. Different lenders may pay different commissions for such introductions, however, any such amount a lender pays us will not affect the interest rate you pay under your finance agreement, all of which are set by the lender concerned. Warranty: All warranties include: Parts & Labor contributions – Including VAT. Claim Limit – Value of vehicle. Covering you against even the most expensive failures. Unlimited Number of Claims – Keeping you on the road should problems arise. Roadside Assistance – From £50 for recovery, providing the component is a covered item. Why buy from us? *Free AA Break Down Cover with Every Car * Handler Protect Approved Dealer * New Stock Arriving Daily – Vehicles Bought and Sold!! * Family Run Business with Excellent Track Record * Free Car finder Service – Part Exchange Welcome * All Major Cards Accepted American Express VISA DEBIT MASTER CARD SOLO and More Buying a used or new car is one of the most exciting purchases most people make, but it’s often let down by the experience. Trudging round the dealers, haggling over price, always wondering if you’re getting a good deal. But with Car Traders there’s none of that. Find and buy your used and new car in just a few clicks. Compare offers based on price, location and dealer rating. Get the dealer’s best price up front, no need to haggle. Contact your preferred dealer on your terms – no hassle to buy. Buy direct from the dealer at a price you can be confident in. Our helpful and experienced staff are available to provide exceptional customer service whenever it may be needed, 7 days a week. Our strong and enthusiastic sales team are ready to help and advise you every step of the way, having many years experience. Our successful sales team also offer a brokering service, taking the hassle out of selling your car and a vehicle locater service finding specific cars to suit each individual customer. Our staff also include experienced administration staff and highly skilled mechanics, having a workshop team that boasts many years experience. We don’t just want to sell you a car, we would like you to come back and upgrade whenever suits you. Our buyers are always looking for quality used vehicles, and if the vehicle you are looking for is not on our stock list, our experienced staff will find one for you. We have vehicles from as little as £300 up to £100,000, customers coming from all over the country. We welcome your part exchange and offer incredible deals, not to be missed!! Car Traders. It’s car buying with you in the driving seat.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

429 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 88 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(429)

213 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experience

Great experience, excellent costumer service, good quality and fair price

4 mai 2026
Avis spontané
Logo de NT Traders LTD T/A The Car Traders

Réponse de NT Traders LTD T/A The Car Traders

Thank you Nabil for your wonderful feedback.

We’re really glad you had a great experience with our service. It’s great to know you were satisfied with the quality and fair pricing.

Customer satisfaction is always our top priority. We truly appreciate your support and hope to see you again soon.

Noté 1 sur 5 étoiles

Terrible experience.

:
I would not advise even my worst enemy to go near this garage. I financed a car through 247 and received a Peugeot 2008 from this garage. When it was delivered, it was already in poor condition for a 2023 reg. I parked it in my garage immediately because I was going on holiday, and when I returned, I discovered it was leaking oil.
I contacted the garage straight away, but I had to chase them constantly before they finally collected the car within two weeks. The car was never driven during this time except to move it into the garage, and the mileage proves that.
I told 247 that I no longer wanted the car, but the garage delayed their response and is now claiming the car had cosmetic damage. This is absurd. I took multiple photos and videos the day it arrived, and I also have the video they sent me before delivery. Their claim simply doesn’t match the evidence.
It’s honestly frightening that a business can behave like this. You know there was something wrong with the car, yet you’re trying to shift the blame and get money out of me even though I rejected the car within the legal timeframe for a genuine mechanical fault.
To anyone reading this: do not buy a red Peugeot 2008 (2023) from this garage. The car had mechanical issues from day one, and the garage has been dishonest throughout the process. Shameful behaviour.

2 avril 2026
Avis spontané
Logo de NT Traders LTD T/A The Car Traders

Réponse de NT Traders LTD T/A The Car Traders

Thank you for sharing your feedback. We are sorry to hear that your experience has caused you concern and frustration.

We take all customer complaints seriously, particularly where a potential mechanical fault is reported soon after delivery. All vehicles are prepared and inspected prior to sale; however, if an issue arises, we always aim to assess it fairly and in line with the relevant procedures and warranty terms.

We understand your concerns regarding the condition of the vehicle upon delivery and the subsequent communication process. Any claims regarding vehicle condition are reviewed based on available evidence, including inspection reports, photographs, and vehicle history.

We regret that you feel the matter has not been resolved to your satisfaction. Your comments will be reviewed internally as part of our ongoing efforts to improve both our processes and customer service.

Thank you for taking the time to share your experience.

Noté 5 sur 5 étoiles

Good customer service

Good customer service. Very well looked after. Answered queries and friendly atmosphere.

1 mai 2026
Avis spontané
Logo de NT Traders LTD T/A The Car Traders

Réponse de NT Traders LTD T/A The Car Traders

Thank you for your kind feedback!

We’re really glad to hear that you had a positive experience with our customer service.

It’s great to know our team was able to assist you well and create a friendly atmosphere.

We truly appreciate your support and look forward to serving you again!

Noté 5 sur 5 étoiles

Very good service and well looked…

Very good service and well looked after, car in very good condition, servicing and fuel added to ensure smooth drive home. Very good job

1 mai 2026
Avis spontané
Logo de NT Traders LTD T/A The Car Traders

Réponse de NT Traders LTD T/A The Car Traders

Thank you Aravinth for your wonderful feedback!

We’re delighted to hear that you were happy with the service and that the car met your expectations in both condition and performance.

We truly appreciate your support and look forward to assisting you again in the future!

Noté 5 sur 5 étoiles

Good customer service

30 avril 2026
Avis spontané
Logo de NT Traders LTD T/A The Car Traders

Réponse de NT Traders LTD T/A The Car Traders

Thank you Asadur for your positive review. We’re glad you were happy with our service.

Your support means a lot to us, and we look forward to assisting you again in the future.

Noté 5 sur 5 étoiles

The car traders are top notch on their…

The car traders are top notch on their work. They are have a welcoming attitude and attends to resolve issues in a more respectful manner. I recommend the base on my ow experience

21 avril 2026
Avis spontané
Logo de NT Traders LTD T/A The Car Traders

Réponse de NT Traders LTD T/A The Car Traders

Thank you, Kingsley B. Agamah, for your kind feedback.

We’re glad you had a positive experience with our team.
Providing respectful and helpful service is our priority.

We truly appreciate your recommendation.

Noté 1 sur 5 étoiles

Totally Untrustworthy dodgy car dealers

If NT Trader keep responding to my feedback and other ripped off customer feedback with their usual nonsensical, AI driven, rhetoric, then I shall just keep leaving negative reviews.

It is important to respond to NT for the sake of absolute clarity.
To be absolutely clear, NT always welcome customer feedback, because their modus operandi is to totally ignore it relying in the delusional belief that they are competent, honest used car dealers who put their unsuspecting Customers first. NONSENSE.

The only competences demonstrated by NT is that they have mastered the art of ‘Gas lighting’ ‘Stonewalling’ and lying.
They simply view customers as their next victim with a wallet.

Do not be pressured to buy a car from them, they are cheap for a reason
Do not be pressured into selling a car to them as they will try anything to reduce the value of your car

I shall be contacting the DVSA suggesting that they may want to investigate the validity of MOT’s issued through NT.

The Cars they try to palm off to unsuspecting customers are typically unroadworthy, faults are hidden or at best masked over.

Don’t bother checking or asking about service history, asking how many keys the car has, warranty provision, previous ownership. They won’t know.

Do not bother to call or email them
Do not visit their deplorable site and shipping container office
DO NOT USE THESE DEPLORABLE CON ARTISTS TO BUY OR SELL A CAR

3 avril 2026
Avis spontané
Logo de NT Traders LTD T/A The Car Traders

Réponse de NT Traders LTD T/A The Car Traders

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations.

We take all customer concerns seriously, including communication, vehicle condition, and post-sale support. We regret that you feel your experience has been unsatisfactory, and we would like to assure you that this is not the standard of service we aim to provide.

Regarding the issues you have raised, we encourage you to contact our customer service team directly with your vehicle details so we can fully review your case and investigate the matter properly. We are always willing to assess concerns fairly and work towards a resolution where possible.

Customer feedback is important to us and is used to help improve our processes and service standard

Noté 5 sur 5 étoiles

I bought range rover from nt traders…

I bought range rover from nt traders very nice people very smooth process Mr Alu helped us alot they also give fuel as well
Highly recommended

20 avril 2026
Avis spontané
Logo de NT Traders LTD T/A The Car Traders

Réponse de NT Traders LTD T/A The Car Traders

Thank you, Bhupinder Singh, for your kind words.

We’re pleased to know you had a smooth and positive experience with us.

Your recommendation is truly appreciated and means a lot to our team.

Noté 5 sur 5 étoiles

Loved the services

Loved the services, and they were very patient with me. I had a lot of questions and he was very patient.. i didn't quite get his name(Hasib/Hazib) but i loved them there and there was another lady in the office very friendly people around there..
I can recommend them.

20 avril 2026
Avis spontané
Logo de NT Traders LTD T/A The Car Traders

Réponse de NT Traders LTD T/A The Car Traders

Thank you, Diana Rusky, for your kind feedback.

We’re really glad you had a pleasant experience with our team and felt well supported throughout.

It’s great to know our staff made you feel comfortable and assisted you patiently. Your recommendation is truly appreciated.

Noté 5 sur 5 étoiles

Very Good Services

Very Good Services. Experienced Team. Highly recommended.

15 avril 2026
Avis spontané
Logo de NT Traders LTD T/A The Car Traders

Réponse de NT Traders LTD T/A The Car Traders

Thank you for your Tahir Mubeenfor positive feedback.

We’re happy to know you had a good experience with our experienced team.

Your recommendation is truly appreciated and means a lot to us.

Noté 5 sur 5 étoiles

Very reasonable price and good customer…

Very reasonable price and good customer service, I highly recommend, thanks to Ali and Osman vai

19 avril 2026
Avis spontané
Logo de NT Traders LTD T/A The Car Traders

Réponse de NT Traders LTD T/A The Car Traders

Thank you Tanvir Ahmed for your kind feedback.

We’re happy to know you liked our services and found the prices reasonable.

It’s great to hear you had a good experience with our team.

Your recommendation is truly appreciated. We value your support.

Noté 5 sur 5 étoiles

Great guys

Great guys! Ready to listen and help you chose the right cars! I’ll recommend!

18 avril 2026
Avis spontané
Logo de NT Traders LTD T/A The Car Traders

Réponse de NT Traders LTD T/A The Car Traders

Thank you, Oladayo Martins, for your kind words.

We’re glad you had a positive experience with our team. It’s great to know our guidance helped you make the right choice.

We really appreciate your recommendation and support.

Noté 5 sur 5 étoiles

Staff are too helpful specially MR.Muhammad

This is my first experience in uk. I found reasonable prices in car traders and staff are too cooperative &friendly. Mr Muhammad is great guys he helps me a lot you’re genius thanks for your help .Wish you have healthy & Wealthy life ahead .🙏🙏🙏

9 avril 2026
Avis spontané
Logo de NT Traders LTD T/A The Car Traders

Réponse de NT Traders LTD T/A The Car Traders

Thank you, Yok Bahadur, for sharing your experience.

We’re really happy to know your first experience in the UK went well with us. It’s great to hear you found our prices reasonable and our team cooperative and friendly.

We’re glad you felt well supported throughout the process. Your kind words and appreciation mean a lot to us.

We truly value your trust and support. Wishing you all the best ahead as well.

Noté 5 sur 5 étoiles

The service was quick and amazing

The service was quick and amazing
I would recommend NT traders to anyone who is seeking to purchase a car
The staff is so helpful and patient.

26 mars 2026
Avis spontané
Logo de NT Traders LTD T/A The Car Traders

Réponse de NT Traders LTD T/A The Car Traders

Thank you for your kind review, Jessyamma. We really appreciate you taking the time to share your experience.

We’re pleased to hear that you found the service quick and that the team was helpful and patient throughout. Your recommendation means a lot to us.

Wishing you many happy and safe miles ahead, and we’re always here if you need anything in the future.

Noté 5 sur 5 étoiles

The dealer is fantastic

The dealer is fantastic, good customer service.
Ali is a very nice man, really look after his customers.
I will surely recommend The Cartraders.

3 avril 2026
Avis spontané
Logo de NT Traders LTD T/A The Car Traders

Réponse de NT Traders LTD T/A The Car Traders

Thank you for your wonderful review. We really appreciate you taking the time to share your experience.

We’re delighted to hear that you found the service fantastic and that you felt well looked after. Your kind words about Ali will be shared with him, it will mean a lot.

Thank you for the recommendation, it truly means a lot to us. Wishing you many happy and safe miles ahead, and we’re always here if you need anything in the future.

Noté 5 sur 5 étoiles

Am enjoying my car and with a good APR…

Am enjoying my car and with a good APR deal

2 avril 2026
Avis spontané
Logo de NT Traders LTD T/A The Car Traders

Réponse de NT Traders LTD T/A The Car Traders

Thank you for your review, Kayode. We really appreciate you taking the time to share your experience.

We’re pleased to hear you’re enjoying your car and that you were happy with the APR deal. It’s great to know everything worked out well for you.

Wishing you many happy and smooth miles ahead, and we’re always here if you need anything in the future.

Noté 1 sur 5 étoiles

Stay away from these people!!!


If there is anything that can deter you from selling your car through this dealership PLEASE let it be this review!!
I was selling my car through motorway, ‘The Car Traders’ ended up being the highest bidder and I accepted their offer of £11,300.
I’m currently heavily pregnant and am only selling the car because of financial difficulties as the car is on finance.
When the man turned up at my house to examine the car, he took photos and said we had to go for a test drive. Afterwards he spoke to another person from the dealer on the phone and started listing all these things that were supposedly wrong with the car which I knew was all lies. I only just had an MOT done directly at the Kia garage.
My partner had already advised the man that if they were going to try and drop the price lower than £11,300 then they may as well leave now.
They ended up trying to offer me £10,800 and was saying it’s “only £500” to which I replied that I was NOT INTERESTED and reiterated to them that I’m weeks away from giving birth and don’t cannot afford anything less because it’s on finance.
We ended up sending the man away and cancelling the sale.
A couple minutes later, I received another call from them saying they were going to offer me £11,000 instead. At this point I was extremely distressed and was brought to tears out of frustration. I told them again that I was not interested and wished they would stop contacting me. The man on the phone said it’s “only £300” I said, if I don’t have £500 what makes you think I have £300. He then said why don’t you take out a loan or a credit card. So these people are advising a pregnant vulnerable woman to go into debt. I ended up blocking the number.
During this time, I looked at selling my car through we buy any car and they were offering me my initial price of £11,300 so I was now happy to sell my car there instead.
Whilst I was driving to we buy any car, my phone was ringing non stop and being spammed with texts from more people from this dealership. They were now trying to offer me the full £11,300 which just felt like a slap in the face after all the stress they had put me through. They rang me 6 times and texted me saying that they were back waiting outside of my house. This made me extremely uncomfortable and fearful as they wouldn’t take no for an answer. I finally called them back and said the car was now sold elsewhere and begged for them to please leave my property and please leave me alone.
They have now listed my car on 4 different websites for £14,000 even though they are not in possession of the car.
I’m still receiving contact from this dealership and have threatened to report them to the police for harassment. The stress they are happy to put on a vulnerable pregnant woman is absolutely sickening.
I have never been so mortified by a service before and am beyond concerned as to why motorway have them as a ‘trusted dealer’
Please stay far far away from this place. I wouldn’t recommend this experience to my worst enemy.

30 mars 2026
Avis spontané
Logo de NT Traders LTD T/A The Car Traders

Réponse de NT Traders LTD T/A The Car Traders

Understanding Your Situation – And Clarifying Our Process

Alice, firstly we genuinely want to say that we are sorry to hear that the situation caused you stress, especially at such an important time in your life. We truly wish you a safe and good health for you and your family.

At the same time, we feel it is important to explain our side clearly so that readers understand the full picture.

When we placed the bid of £11,300, it was based entirely on the information provided on the Motorway listing. Like all professional dealerships, we rely on accurate descriptions at the bidding stage. However, once a vehicle is accepted, the next step is always a **physical inspection**, which is a key part of our buying process.

In your case, our inspector travelled a **long distance from London, covering hundreds of miles, dedicating a full working day** to reach your location, inspect the vehicle, and complete the transaction. This involves driver wages, fuel costs, scheduling, and coordination through our collection team. This is a service we provide to sellers so they do not have to travel or arrange anything themselves.

During the inspection, our inspector identified **issues that were not disclosed**, particularly relating to the **engine oil condition**, which was found to be in a **very poor and critical state**. This is not a minor cosmetic issue. For us as a dealership, this raises serious concerns because we are responsible for supplying vehicles to customers with **6 months warranty**, and we cannot pass on a car that may have underlying mechanical risks.

This is where our process requires us to reassess the valuation. This is standard practice across the motor industry and is done to reflect the real condition of the vehicle.

We want to be very clear:

* You were never forced to proceed
* You had full control over your decision
* You chose not to continue, and we respected that

We also understand that repeated communication may have felt overwhelming, but the intention was to try and complete the deal after already committing significant time, travel, and cost. There was no intention to cause distress.

Our business is built on supplying **quality vehicles to our customers**, not simply buying every car regardless of condition. While auctions allow any vehicle to be sold, including cars with hidden issues, we operate differently. We aim to select the best possible cars for our customers and avoid passing on problems.

We genuinely regret that this situation caused you discomfort, and we understand your perspective. At the same time, we hope readers can see that our actions were based on **inspection findings, responsibility, and standard industry process**, not pressure or unfair practice.

Once again, we sincerely wish you and your family all the best during this special time.

Noté 1 sur 5 étoiles

complete conmen

If you’re like me and see reviews and still give the chance please let this be a warning. These guys are cowboys.

I purchased a car via Zuto who in themselves were great. Initially I had to chase multiple times as to when the car would be ready. Eventually got an answer, went to collect the car today.

Firstly I turned up and was greeted with a £360 admin fee which in itself is absolutely mad. The guy explained that somehow this is justified because the car finance was arranged via Zuto and not themselves. Having travelled far I was left with no choice but pre warning to anyone else.

I asked if the car had received an MOT and service which was promised - MOT done and they said they would do a service right now.

Went to go see the car and immediately the front tyre was completely bald, with a fresh MOT certificate sitting in the passenger seat with no apparent advisories.. really? The front tyre bald, other three on their last legs of tread. What’s worse is that the guy tried to tell us it was mud on the tyres… not even mud would have gripped to that thing. The tyre was changed and service was done although given they seem to fly cars through MOTs without checking them I’ll leave the reliability of that up to you.

I go away for a few hours and return. Having bought so many cars before there was just a 0% customer service experience, they are not interested in talking to you- do you need help setting up the car / insurance / car tax. Just nothing. I didn’t even know the car was done and ready to go until it was parked behind me.

At this point I’m just desperate to get out of there so I get the car and go, not even out of the car park and the tyre pressure light comes on!

I get home and realise I have a bunch of missed calls from the garage, they call me and explain that the person who did the service can’t remember if they put coolant in it, so it’s probably empty. I’m sorry what?!

Of course I pull up at the nearest place and yup, no coolant and while pulled over, the next warning light comes up for the breaking system.

At this point I think the universe is having a laugh with me so I check the rest of the car over, back seat lever for the seats is broken, plastic in the boot smashed, they had coated the inside of the car with grease so much it was dripping down the seats. I check the boot and clearly they forgot they need cleaning, previous owners socks, kids toys, rubbish, dog hair and mud all over the place.

Frankly I’m absolutely furious at this place. Can you guess they’ve gone quiet on responding to me? Please do not touch these guys.

31 mars 2026
Avis spontané
Logo de NT Traders LTD T/A The Car Traders

Réponse de NT Traders LTD T/A The Car Traders

Thank you for taking the time to share your detailed feedback. We are sorry to hear that your experience did not meet your expectations.

We take all customer concerns seriously, including vehicle preparation, servicing, and handover standards. We regret that you were dissatisfied with the condition of the vehicle and the level of communication you received during your visit.

In relation to the issues you have raised, we would like to clarify that all vehicles are intended to be inspected and prepared prior to collection, and any additional work agreed at point of sale is completed before handover. However, we understand from your comments that you feel this was not reflected in your experience, and we apologise for any frustration caused.

We would encourage you to contact our customer service team directly with your vehicle and transaction details so we can fully review the situation and address your concerns appropriately. We are always willing to investigate issues thoroughly and work towards a fair resolution where possible.

Thank you again for your feedback, which we will use to review and improve our processes going forward.

Noté 1 sur 5 étoiles

The WORST car ‘buying’ experience ever

The WORST car ‘buying’ experience ever. Please DO NOT deal with these SCAMMING, LYING, DISHONEST, HARASSING TIME WASTERS. This review is long but it is worth the read as you will be wasting your time dealing with these people.

My girlfriend is HEAVILY pregnant and we decided to get rid of the car as we can make do without it to cut back on our finances. This ‘company’ bid the highest on Motorway (£11,300) and were labelled as a “trusted buyer” which is the biggest load of rubbish I might have ever seen. When Nauman came to collect the car he took some photos and inspected the car, completely normal I wouldn’t expect anything less, we then got in the car and he test drove it around the local area in which he absolutely booked it down a 40mph road at 60mph and we sat in complete silence, which was the first red flag. We then got back and he spoke on the phone to another person in a different language so we couldn’t understand what he was saying, I reassured him that he knows the price they offered of £11,300 was already incredibly generous and they we’re already getting a good deal and if they even tried to offer less then we aren’t interested in the slightest. It’s also worth noting that I work in the motor industry. He then came back and told my partner that the head gasket was gone, the engine was leaking oil into the coolant, the break pads and discs were low and that the vehicle condition wasn’t as specified on Motorway. This is complete and utter garbage, if I could swear on this review then I would, you can use your imagination. Ali Khan then phoned my partner to offer her a revised price of £10,800, a £500 deduction, for all these ‘issues’ and stated they can’t budge on this. After I spoke with the chap and told him my job background he quickly said they can actually offer us £10,900 instead… I politely declined this and told him he was talking rubbish and that we wasn’t interested in dealing with these gentlemen anymore. Nauman left my premises and we requested our negative equity payment back from Motorway. We then received a phone call again about half an hour later from Ali Khan to tell us he’s ‘kindly’ increased his offer to £11,000 now, after he couldn’t budge on £10,800 remember, and told my partner to take out a loan or a credit card to cover the £300 off the initial offer which is incredibly distressing as they’re advising her to put herself in debt while heavily pregnant and vulnerable. I asked him to stop contacting us in fewer or so words. We then took our car to WeBuyAnyCar. Whilst we were driving there we received about 6 missed calls and texts from Nauman and Ali Khan saying they’re offering us the initial offer of £11,300 now (despite telling us they can’t budge on £10,800 because of all the “issues” the car had) and that they were OUTSIDE OUR HOUSE essentially pressuring us to do the deal with them. You can see screenshots of these messages on a separate review a few reviews down for proof. No chance. We took our vehicle to WeBuyAnyCar, received £11,300 and the deal was done in 10 mins and finance settled straight away.

Once we arrived home we saw that NT TRADERS had listed my partners car on their website as well as CarGurus, Motors and Parkers for £14,000 despite not having it in their possession or even having paid for it! And stolen the photos of the car and service history from Motorway’s listing!!! We are still receiving text messages asking to call them and to arrange a time to collect the car, they have been told if they continue to contact us after being told no and to be left alone then we will escalate this further for harassment. This company is wrong on so many levels and should have their trading license revoked.

STAY AWAY!!!

30 mars 2026
Avis spontané
Logo de NT Traders LTD T/A The Car Traders

Réponse de NT Traders LTD T/A The Car Traders

Clarifying the Facts and Our Buying Process

Terry, we believe it is important to present the full picture for anyone reading this.

When we placed the bid of £11,300, it was based entirely on the condition described on the Motorway listing. However, once our inspector travelled a long distance from London (over 700 miles round trip), the vehicle was physically inspected and serious issues were identified that were not disclosed at the time of bidding.

One of the most critical findings was the engine oil condition, which was in a poor state. The oil cap condition clearly indicated neglect, and the engine showed signs of being in a critical oil-related condition, which can lead to major mechanical failure. These are not minor cosmetic issues, but serious concerns for any dealership that is responsible for supplying safe vehicles to customers.

As a dealership, we are not here to buy every car at any cost. We are selective because we aim to provide quality vehicles with 6 months warranty to our customers. This is where our process differs from others.

Across the UK, it is well known that companies like “We Buy Any Car” will purchase almost any vehicle, including those in poor or scrap condition, and move them through auctions without warranty. That is their model.

Our model is different. We supply vehicles directly to customers, which means we must ensure they meet a certain standard. We cannot pass on vehicles with hidden mechanical risks.

If a vehicle has underlying issues but is still considered acceptable by the owner, then selling privately may be a more suitable route. Auction platforms rely on accurate descriptions, and when those differ from inspection findings, adjustments are part of the process.

Despite the issues found, and despite the time, fuel, driver wages, and a full day of travel involved, we still tried to proceed and even considered honouring the original price and taking a loss, simply to complete the transaction.

At no point were you forced to sell. You made your decision, and we fully respect that.

What is disappointing is that after we incurred time and cost, and after choosing not to proceed due to undisclosed issues, the situation has been presented in a way that does not reflect what actually happened.

We wish you all the best moving forward and genuinely hope everything goes well for you and your family.

Noté 3 sur 5 étoiles

I had a positive experience buying a…

I had a positive experience buying a car, the driving test was good, all staff were kind and helpful, so thank you !!

Car service was delayed because of unforseen issues , but the mechanic did his best to deliver the best professional and safe service.

The only small issue was that the car could have been cleaned in a better way.

I'd recommend them !!

26 mars 2026
Avis spontané
Logo de NT Traders LTD T/A The Car Traders

Réponse de NT Traders LTD T/A The Car Traders

Thank you for your thoughtful review, Mohamed. We really appreciate you taking the time to share your experience.

We’re pleased to hear that overall you had a positive experience and found the team helpful during your visit. It’s also great to know the test drive and service work met your expectations, even with the slight delay.

We do take your comment about the cleaning seriously and will make sure this is improved going forward. Your feedback helps us refine our service.

Thank you for the recommendation, and we wish you many happy and safe miles ahead.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus