The iFISH Store Avis 

5 188
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fish were delivered in a timely manner and alive. Colors of fish came back in a few days after they relaxed and adjusted to water parameters, thank you.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a great experience using iFish. I had made an error upon placing my order and customer service directly called and emailed me to resolve the error before my shipment was delayed and even gave me... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I would definitely give this company 2 thumbs up, i would highly recommend it. Fish are alive well pack.its up to the shipping company how they handled it.

L'entreprise a répondu

Noté 2 sur 5 étoiles

We received all the Fish and followed all the instructions. Three of the cichlids died 2 strawberry and yellow and blue ciclid and one of the alergy eaters died. This is never happened with your co... Voir plus

À propos de l'entreprise

  1. Magasin de poissons tropicaux
  2. aussi dans
  3. Animalerie

Écrit par l'entreprise

The iFISH Store provides one of the widest selections of freshwater aquarium and pond fish available online today. We have been providing freshwater fish to aquarium and pond enthusiasts for over 20 years. Here's what you can expect from The iFISH Store: High Quality Fish / Low Pricing / Fast, Low Cost Shipping / Superior Customer Service Following quarantine, all shipments are sent via FedEx Overnight at a flat rate on all orders regardless of size. Interested in something you don't see in our store? Contact us at info@theifishstore.com or 516.524.6423 and just ask!

Live Arrival Guarantee

We follow stringent pre-shipment quarantine, packaging and Overnite Shipment procedures to guarantee live arrival of your fish.

We follow stringent pre-shipment quarantine, packaging and Overnite Shipment procedures to guarantee live arrival of your fish.
In the unlikely event that you receive a perished fish, do not worry. You can choose to receive a refund or receive a credit on your next order.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(5 188)

337 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great fish

Packed well and are very healthy had them only three weeks but are doing very well.

8 juin 2026
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Réponse de The iFISH Store

Hi Marty;

Thanks so much for the great review and for coming back to us again! We’re happy to hear your discus arrived healthy and are settling in nicely after three weeks. Enjoy them, and we look forward to sending more your way!

Noté 5 sur 5 étoiles
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Réponse de The iFISH Store

Hi Martha;

Thanks so much! We appreciate you coming back to us again and again. It means a lot that we’ve been your go-to for your fish, and we’re glad every order has been a good one. Looking forward to sending your next batch!

Noté 5 sur 5 étoiles

Fish were perfect

Fish were perfect. Everyone arrived happy and ate the same day. Second order and I’ll be back for sure.

8 juin 2026
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Réponse de The iFISH Store

Hi Amy;

Thanks so much for the awesome review! We’re glad your Discus arrived happy, settled in quickly, and started eating right away. It means a lot that you came back for a second order, and we’re looking forward to helping you with your third. In the meantime, happy fishkeeping!

Noté 5 sur 5 étoiles

Always very helpful and fish always…

Always very helpful and fish always arrive in good health.

8 juin 2026
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Réponse de The iFISH Store

Hi Bryon;

Thanks so much! We’re really glad to hear everything’s been going well and that your fish have been arriving healthy every time. We appreciate you coming back to us, and we look forward to helping you stock your tank again in the future. Enjoy your new additions to your tank!

Noté 5 sur 5 étoiles
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Réponse de The iFISH Store

Hi Danielle;

Hi Danielle;

Thank you so much! We’re glad your African Cichlids arrived healthy and looking their best. We appreciate you giving us a try, and we hope they bring lots of color and personality to your tank. Thanks again for the great review!

Noté 5 sur 5 étoiles

My “Go To” Fish Store!

Fabulous. It’s always a good experience working with you, Valerie. All my Fish are healthy, and sassy. I read a couple of these negative reviews and I just don’t even see how be the same company. Every time they shipped to me in Texas from New York, my Fish travel less than 24 hours. They come via Fedex. The water is clean and the fish are healthy.I follow the instructions and I’ve never lost a single one. They’re all very healthy, active fish. Someone had a problem, but It’s hard for me to imagine because I’ve ordered many times from these folks.

6 juin 2026
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Réponse de The iFISH Store

Hi Julie;

Thank you so much for the kind words! It’s always a pleasure helping you, and hearing that all of your fish are healthy, thriving, and keeping you entertained absolutely. It makes our day!

We really appreciate you taking the time to share your experience and for your continued trust in us. Customers like you are the reason we love what we do. Thanks again, and we can’t look forward to helping you stock your tank again!

Noté 5 sur 5 étoiles

I enjoy the entire process frank and…

I enjoy the entire process frank and Val are just great people

2 juin 2026
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Réponse de The iFISH Store

Hi Mark;

Thank you for the kind words and being a loyal customer! It was a pleasure helping you with your Barbs and Electric Blue Acaras. We’ll be sure to pass your feedback along to Frank and Val—they’ll really appreciate it. We can’t wait to help you stock your tank again soon!

Noté 5 sur 5 étoiles

Ifish was very nice to work with and …

Ifish was very nice to work with and my beautiful discus made the journey no problem. I had never ordered fish through the mail before and was a bit nervous. I would absolutely order from ifish again and plan to!

1 juin 2026
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Réponse de The iFISH Store

Hi Maggie;

Thank you so much for your kind words! We’re especially happy to hear your first experience ordering fish online was a great one. We know it can be a little nerve-racking, so it means a lot that your discus arrived safely and made the journey without any issues.

We hope we can help you again when you’re ready to add to your tank. Thanks again for trusting us, and welcome to the iFISH family!

Noté 5 sur 5 étoiles

Fish arrived well packaged

Fish arrived well packaged, healthy and active. They immediately began to eat.

1 juin 2026
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Réponse de The iFISH Store

Hi Howard;

Healthy fish, good appetites, and a smooth arrival…that’s exactly what we aim for. Thanks for trusting us with your angelfish and discus! We hope they’re already settling in and showing off. Enjoy your new additions, and we hope we can help you when you’re ready to add to your tank again!

Noté 4 sur 5 étoiles

Timing was good

Timing was good, just wish the fish lived longer. To much money spent for only a short lived fish.

1 juin 2026
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Réponse de The iFISH Store

Hi Amber;

We’re so sorry to hear your Banjo Catfish didn’t make it, especially after arriving on time. We know how disappointing that is.

We do wish you’d reached out to us at the very first sign that something wasn’t right. We’re always happy to help assess what’s going on, and in many cases we’re able to identify the cause and even help turn things around before it’s too late. We genuinely want every fish to thrive, and we’re here to support our customers every step of the way.

Thank you for your feedback, and we really appreciate you giving us the opportunity to earn your business.

Noté 5 sur 5 étoiles

Good quality

Good quality, fish. Good instructions on how to acclimate. Bought three discus all three are thriving.

1 juin 2026
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Réponse de The iFISH Store

Hi Chris;

Thanks so much! We’re happy to hear the discus arrived healthy and that all three are thriving. Sounds like they’re settling in nicely! We appreciate you trusting us with your new fish and hope to see you back again when you’re ready to add a few more to the tank.

Noté 4 sur 5 étoiles

Excellent service

Excellent service, fast shipping. Fish arrived alive and well. They are thriving in my pond.

26 mai 2026
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Réponse de The iFISH Store

Hi Clyde;

Thanks so much for the kind words and for ordering from us again! We’re glad everything arrived safe and sound and that your koi are doing well in their new pond. Enjoy them, and we hope to help you find a few more favorites down the road!

Noté 5 sur 5 étoiles
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Réponse de The iFISH Store

Hi Jessica;

That’s great to hear! We love getting updates like this. Thanks for coming back to us for your Pleco and African Cichlids. Enjoy watching them grow and show off their personalities. We look forward to helping you stock the tank again when you’re ready!

Noté 3 sur 5 étoiles

Shipping was delayed but that was…

Shipping was delayed but that was because of FedEx shipping.

1 juin 2026
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Réponse de The iFISH Store

Hi Michael;

Here’s a friendly, conversational reply:

Thank you for your review! We really appreciate your understanding regarding the shipping delay. Unfortunately, once a package is in FedEx’s hands, occasional delays can happen that are outside of our control. We’re glad your order still made it safely, and we’re grateful you chose us. We hope you’re enjoying your African Cichlids!

Noté 5 sur 5 étoiles

Great customer service

Great customer service

27 mai 2026
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Réponse de The iFISH Store

Hi Pat;

Thank you for the 5-star review! Good to hear you had a great experience with our customer service. We appreciate your business and hope you’re enjoying your new cichlids. We look forward to helping you again soon!

Noté 5 sur 5 étoiles
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Réponse de The iFISH Store

Hi Yudi;

Thank you for your continued support! We’re so glad to hear you’re happy with both the quality of our fish and the customer service you received.

It means a lot to us when customers come back and trust us with their aquariums time and time again. We truly appreciate your business and look forward to helping you with your next order. Thanks again!

Noté 5 sur 5 étoiles

The discussion came alive and well!

The discussion came alive and well!! Please get more different kinds. I’m getting one of each!!

26 mai 2026
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Réponse de The iFISH Store

Hi Sue;

Thanks so much! We’re happy to hear your discus arrived alive and well and are settling in nicely.

We love the “one of each” plan—that’s how a discus addiction starts! We’re always looking to bring in new varieties, so stay tuned. Hopefully we’ll have a few more that catch your eye soon.

Thanks again for your order, and we look forward to helping you grow your collection!

Noté 5 sur 5 étoiles

The best place to buy fish from

The best place to buy fish from. Beautiful, healthy fish. I purchased 123 fish about a month ago. I have not lost any of them.

Clean, beautiful fish. Thank you very much. Verry happy to have found this place.

27 mai 2026
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Réponse de The iFISH Store

Hi Mike;

Wow….123 fish and not a single loss after a month? That’s music to our ears! 🎉🐟

Thank you so much for the awesome review. We’re really happy that your tetras arrived healthy and are thriving in their new home. It means a lot to hear that you noticed the quality and care we put into our fish.

We’re so glad you found us too! And we’re here to help when you decide to add to your tank in the future. Thanks again for being part of the iFish family!

Noté 5 sur 5 étoiles

Awesome

Arrived perfect. All survived. Packaged great.

27 mai 2026
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Réponse de The iFISH Store

Hi Amy;

Thanks so much for your review! We’re very happy to hear your tetras arrived in perfect condition and that everyone made it safely to their new home. We take a lot of pride in our packaging and shipping process, so it’s great to know it showed. Enjoy your new fish, and we appreciate you choosing us! 🐟😊

Noté 5 sur 5 étoiles
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Réponse de The iFISH Store

Hi Robert;

Here’s a casual reply you can use:

Thanks so much for your continued support! We’re glad to hear your tetras and catfish arrived in good shape and condition. It means a lot to have you as a repeat customer, and we appreciate you taking the time to leave a review. Enjoy your fish, and we look forward to helping you again soon!

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